Fairwinds - Rio Rancho

Of all the facilities that I previewed online (I wasn't able to make in-person visits), I was most impressed with the friendliness of the people that I talked to. Others tried to "sell" me, while Fairwinds Rio Rancho staff were more conversational, answering my questions with ease. As far as I was concerned, there were no other options. I asked my sons to make an in-person visit. They were able to sign a lease very quickly. Since the move-in, it has been very easy to become involved in the community. My needs have been handled immediately.

The staff was very welcoming. Any questions I had were answered promptly. The residents are friendly and inclusive. There are activities to satisfy the interests of almost anyone. There are two socials a week that are well attended. This is one of the cleanest independent living facilities I have seen. One advantage is that there is also an assisted living side of the building. These folks are integrated into the general population for meals, activities and socials. I love the layout of my apartment.

Fairwinds was the best place that we visited. We were really impressed with the staff and the whole facility. The staff and the facility made you feel like you were in a really nice hotel and not an institution. They always are friendly whenever we go there.

I’ve been here for 4 weeks and am thrilled I made this move to Fairwinds Rio Rancho. Let’s talk about the food! Restaurant style menu with chef specials or order off the menu itself. Kind and attentive staff and administrators throughout. Both independent and assisted living. and the classes are full of variety. Tai Chi, yoga, aerobics, writing, book club etc.

It's a great place.

It is a great community. Everyone is welcoming and caring. Food is amazing. Lots of activities. We picked it because it's so alive. Always something going on. You walk in the front door and it's warm and inviting.

We picked this community, because of the friendly staff and residents. It's friendly and has all kinds of activities to keep people involved. I would recommend to other famileis.

The staff is more than caring to each resident. They go out of their way to help everyone. We have a new chef, and he is very aware of foods elderly need and meals are very good as well as nutritious. Dining experience is very nice...nice cloth tablecloths and napkins and very friendly servers. We have lots of activities from gym classes, chair yoga, games and happy hour....lots of entertainment by local musicians. Fairwinds is also a very clean facility and all staff and residents are very friendly. Moving here was one of my best decisions in life. I love it here!

The staff at Fairwinds Rio Ranch seemed genuinely interested in having my mother live there. Other facilities gave me a tour, and that was about it from them. But not Fairwinds, they went out of their way. The room sizes and accommodations are EXCELLENT! I would absolutely recommend this facility to other families who are looking.

They have been wonderful. The staff is friendly and caring. The food is delicious. It felt inviting from the minute you walk in the facility. The residents are gathered in groups talking and having fun. My loved one has been very happy here.

This is an awesome community for your loved one and I would recommend it to anyone. They do have activities however, covid is limiting things and the residents are not able to do as much.

She has a beautiful room with a patio. She gets to have her dog. There's a smoking area. She gets to have her tequila everyone once in a while The grounds are just beautiful. We watched the Bloom Fiesta from her back patio area the other day, and it was fabulous. One of the things I wish they had is a "mom chart" - so I could get a report on if they bathed her, cleaned her room, had pest control come in - just letting me know those little things, kind of like a doctor chart. But they're very protective of their residents. If there's any positive Covid tests, they lock it down. And everybody coming in to visit has to check in, whether they're on lockdown or not. The food is fabulous. It's fresh. For breakfast she gets things like sausages and eggs. Some days she's had shrimp for dinner. It's been really good. And she gets three meals a day. I would highly recommend it to anybody. It's been great for her to get out and meet all sorts of people. And Fairwinds has done a pretty good about trying to make sure everybody gets along.

Everyone was wonderful, very attentive. They took a great deal of time with us. The food was good. The staff are amazing. We will be moving my father to this fantastic place.

We met with [name removed] at 2 pm today and Fairwinds is the best of the two. The entire staff seemed to go out of their way to interact with us, even if it was just a greeting. Prices are in range for what [name removed]needs and when the time becomes right she will hopefully move into an unfurnished 2 BR.

It's a clean, friendly place. I think it's a little pricey, but really for what you get, it's pretty decent. I don't think my friend has had any complains, and he likes it there. He seems to be pleased with the food. Most of the staff have been great. A couple aren't as friendly as the others, but mostly they're all great. When we toured and when we moved in, they had a whole array of staff including the director there to make us feel welcome , and I thought that was a nice touch.

My mother-in-law lives in an indep. apt. (a bit over 3 years) and my parents currently live in Assisted Living (1.5 years). We have been so grateful and happy that we chose Fairwinds. They treat us like family members, but better still, they treat all the residents with loving care and concern. The General Manager is dedicated to ensuring quality care. If there are questions or issues, he is available and willing to listen and help. The facility is beautiful and the remodel is warm and inviting. The entire staff is fantastic: chef/servers; the front desk/activities staff are always available and are the most friendly, helpful and kind people; led by a wonderful nurse, the AL caregivers do an amazing job. Everyone is sweet to my parents and provide excellent services and care. They love their apartment and the staff helps them maintain independence. No facility is perfect, but we've been extremely satisfied with Fairwinds and would not want our loved ones to be anyplace else.