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They have about an 8/1 ratio of residents to staff. Many of the caregivers are very attentive and care for their residents but they cannot keep eyes on every resident at every moment. They are required to check on them every 2 hours but it is much more frequent than that during the day. The staff and directors are very knowledgeable and provide comfort (hugs, pats, and good listening). The directors are available on weekends and return my texts/calls promptly even when they are out of the building. They are understanding, show compassion to family members, and work with us as a caring team to find solutions to challenges. The facility has recently remodeled one whole wing and replaced carpet with nice looking wood floors. This helps keep the halls cleaner. The common rooms feel like a home with living rooms, cozy dining area and lots of natural light. The light is soft and ambient, not sterile. The man that helps with maintenance is kind to help with many jobs such as hanging TVs and picture frames, and moving furniture. There are thumb locks on the resident doors if a resident wants to shut the door and lock it (because it's difficult to keep other residents from coming into others' rooms and touching/taking things) but the caregivers prefer the doors open and residents to not be in their rooms all day but to participate in activities. The caregivers have ability to unlock doors. There is a very nice walking path outside but a family member must accompany the resident. Each resident's room has its own heat and ac. Another one of the best things about this facility is that they have nurses there on staff. So it is easy to be seen without having to leave.... Read more
From the enclosed courtyard to the spacious private and semi-private apartment homes, everything about The Pinnacle of Louisville was created with residents in mind. This intimate, homelike community was recently renovated to accommodate seniors with memory loss. Here, residents enjoy dementia-friendly amenities, stimulating activities, and chef-prepared meals each day.
All memory care services are tailored to each resident’s needs and abilities. Licensed, 24-hour nurses and certified staff take the time to get to know the residents and create a custom-tailored care plan. They also use the exclusive Flourish℠ memory care program to promote residents’ self-esteem through five key points:
Find peace of mind at The Pinnacle of Louisville.
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.1
Review Score
Review Score
28 reviews9.1
Out of 10
5 star
61%
4 star
15%
3 star
18%
2 star
4%
1 star
4%
A Place for Mom has scored The Pinnacle of Louisville with 9.1 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, The Pinnacle of Louisville has 28 reviews with an average "overall experience" of 4.2 out of 5.
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4.5
4.2
We have been very happy with our experience at Park Louisville. The staff is caring, personable, and does a great job communicating and collaborating with family members on care.
4.5
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4.5
Response from The Pinnacle of Louisville
September 20, 2019Thank you for your review! We are grateful that you would take the time to share your experience here. We are honored to serve your family at Park Louisville!
[Name removed], [name removed] and [name removed]! Lovely care tenders! You guys go above and beyond for the residents.
5
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5
Response from The Pinnacle of Louisville
August 29, 2019Thank you for your 5-star review!
My wife's mother there until August 17th when she passed away, they were caring and very helpful thru the end. Would, and have, recommended them.
5
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5
Response from The Pinnacle of Louisville
January 25, 2019Thank you for your 5-star review. We are very sorry to hear about the passing of your wife's mother. Losing a loved one is hard and the fact that you would take the time to share your recommendation here means so much to us.
Do not send your loved one they are not watching your loved one ,I pulled my mother out do to head nurse !place went down hill she let go good help hired staff who play games on cell phones and take cigarette brakes every 10 minutes There are other reasons I took mom out I tried to have the issues taken care of But they didn't care DON'T SEND LOVED ONE HERE !!
0.5
0.5
0.5
0.5
0.5
My mother has been here since [date removed]. they always keep us informed of anything that happens with her. They contact us about any medicine changes they see she needs. The staff has been exceptional.
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5
Response from The Pinnacle of Louisville
July 20, 2018Thank you for your review! We strive to give everyone a great life. At Park Louisville, we take pride in our staff and the exceptional work they do!
Everyone was very nice and answered all my questions. I liked the facilities. I hope my mother can go here !
5
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5
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5
Well, my loved one was not there at the Arden Courts of Louisville for very long, only for about six days or so when she passed away. She did get really good care while she was there at the facility though.
5
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5
They do seem to be nice and very friendly. My mother can communicate, carry on a conversation and all that, but she is at a dining table with three people who can't and there are people who can communicate and I think it would be better if she were with them.
4
5
3
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4
See what the neighborhood has to offer and what’s nearby:
The Pinnacle of Louisville offers Studio. Learn more.
A Place for Mom has scored The Pinnacle of Louisville 9.1 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (502) 423-8776 to reach a resident at The Pinnacle of Louisville.
To reach a resident at The Pinnacle of Louisville call: (502) 423-8776
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.