The Palms at Sun City

There were a couple who that made a major impact on my decision to move to the Palms. Nearly every one of the inhabitants that we talked to seemed to be very happy with their new lives at the Palms and they were very open about their experiences and whenever we questioned any members of the staff they always took time to answer our questions and they truly appeared to enjoy their work. Nearly everyone of the inhabitants said you will love it here.

What we like most about The Palms at Sun City community is the size of the apartments, the food and the value for the amount we pay each month. The dining room is probably what we are most impressed with.

They are short on food service staff right now but are in the process of hiring some to fix the situation. However it just takes time to get them trained. They have a nice variety of activities I just have not had the time to participate.

We had a great first impression with The Palms, us four kids living in four different states so the constant communication and follow up right off the bat from The Palms was something that we really appreciated it. You can really tell there is a certain warmth to the staff members, they truly show care and concern for all of their residents. Our loved one was in a medical emergency and they were very accommodating and had a room available immediately. The staff member no matter the issue, or different levels of care are always on the same page with each other. Our loved one has been there since June and our enthusiasm has been undiminished. The staff members continue to keep up communication with us, the head nurse calls our family at least once a week for normal updates, but calls more depending on changes and situational basis. We are very happy with the way the place looks, the price is affordable and we appreciated all the referrals the gave us like the moving company they work closely with. We highly recommend them and have nothing but extremely positive things to say.

Overall the community has done a good job with my loved one. I would like to see the facility updated some, new carpet is needed. I would recommend this community to others based on my experience.

I would recommend the community to others for their loved ones. The community itself is great and stands out to me. The food is usually good, and sometimes it's not as good as others. Some of the activities include poker, special meals, yoga, walking club, swimming pool and more for the residents to choose from.

I like the location of the community, the size of the rooms are very large. My apartment location is in a great spot. The staff and services are very nice, and very wonderful but there is just not enough of them. The meals are great, the food they serve is just wonderful but the service is not that great. The maintenance team is also not real responsive when it comes to requests.

The food is oily and salty. They give you enough portions. You're able to order your food like a restaurant and then take your food back to your room. This makes it nice for those residents that want to do that. They are understaffed in the dining room. The dining room is open all day though. The apartments are beautiful. It is like living in a resort. The residents have some type of view from their room. The location is wonderful. The stores are nearby.

I chose this facility because of the size of the rooms are large, the location, and they provide transportation to doctors and grocery stores and I cannot drive. They also have a lot of activities provided for the residents. They are recovering from a year of covid and changes so I am hoping to see that they will improve with things like the food service and maintenance.

The staff members are a five plus, they are just excellent. Our loved one being 100 years old sometimes says the food is served cold and lacks in vegetables, but we also take that feedback with a grain of salt. The activities are still limited so they aren't able to do their margarita nights, or wine down Friday's but they do have bingo and exercise classes. They really are trying their best given the circumstances. We think the value for cost is exceptionally good.

Everything about this experience was 5 Star! [name removed] was exceptionally thorough in presenting the property, valuable information and resources. We are excited to have chosen this property and expect an amazing community!

The staff at the Palms treated my in-laws with the same respect and care that they would show their own grandparents. I am blessed to have them at this location!

They are just now starting to open the dining room back up, and they are beginning to bring back some of the activities. In comparison to other places, i do think this community has a good value.

For ten years I was the long distance caregiver for my elderly Aunt, who lived in Atria Heritage Assisted Living in Sun City. From the day she moved in until her recent death, my aunt received excellent care at Atria. The building and grounds are attractive and well kept. It's the excellent staff, however, that really make the Assisted Living unit exceptional. The program director, [name removed], and her staff are thorough and professional, but also truly care for the residents. They were attentive to my aunt's changing physical and emotional needs, and went above and beyond to make her as comfortable as possible. Their communication with me was frequent, clear and helpful and made it possible for me to ensure my aunt's well being. As a retired clinical social worker who worked with older adults I don't say this lightly- the Atria Heritage Asst. Living staff are some of the finest aging professionals I have ever met. Thank you!

I have been here for years and started in independent living and now am in assisted living. They help me get better and everyone is very devoted. I look out my window to beautiful big trees. I love the arts and crafts, they keep my brain going and keep me occupied. I am making snack bags for lunches for local children in need. I am able to rest when I want and stay busy when I want. They make sure you don't just sit around, they get you involved. They are like family to me and always rooting for me. They speak with my daughter and she knows everything I'm doing and what I'm working on...my daughter is very happy I am here.

With what is going on in the world right now, I am glad they are taking such good care of us and feel safe. They check our temperatures and we even have a Doctor who is able to visit us. I am in assisted living and they all take such good care of me. Everyone is friendly and kind, I have made lovely friends. All of my laundry is done for me and the clean my room nicely. They bring me breakfast in the morning and its just what I like. We go to the dining room for lunch and dinner. I am able to choose what I want to eat and the food is good. I like to walk a lot everyday and I can walk around the entire building through all the hallways. Playing Bingo is one of my favorite things to do and the prizes are always fun! I would recommend this to anyone!

I really like living here! It has made my life so much easier! I was unhappy and lonely living at home alone and make the decision by myself to move to Atria before telling my children. It was the right decision for me, It gave me relief to know that there are always people around to help. The residents are nice and I am happy to have their company. I enjoy that I am able to play pool in the billiards room and am able to walk around the entire community, I feel safe because it is gated. A few of my favorites on the menu are the chicken tenders and meatloaf.