Palos Verdes Senior Living

Since COVID, the quality of programming and services at Palos Verde has been steadily declining. The food service went from high quality options to bland Sisco cafeteria food. Activities have been minimal, regular turnover of management has provided no leadership and supervision for high quality care. The day to day caregivers are doing their bast to provide quality care and attention with limited leadership and support. While costs have been consistently increasing, care and quality has been in a steady decline. We are very disappointed and hope our regular reviews of service will promote change and improvement.

Most of the top officers have recently been replaced with new, very competent people. I am hopeful that some positive changes are underway. New Director of Sales: [name removed]. Executive Director [name removed]. And wonderful new Director of Entertainment & Programming, [name removed]. Food Service is under major overhaul; both cooks fired. My personal observation is that the Corporation needs to purchase from a better food supplier. NOT CISCO! Cheap cuts of meat, fruits & veggies that are NOT fresh ; too many pre-prepared (frozen) entrees that are simply pitiful! Meats too tough to cut with a knife (full of fat & gristle). Too easy to attempt to hide or disguise... a new sous chef is being brought in in addition to a new regular chef. I just received this information today. The facility is kept in pristine condition; everything very clean and well- maintained. The grounds have lovely gardens with flowers maintained year-round too! Activities are expanding & becoming more creative. We have a pool: no water aerobics or exercises offered. Why? Too hot? Too much liability? Oh well, we have excellent OT & PT offered in our second floor gym! I am benefitting from them; have graduated from a wheelchair back to my walker!! Hooray!

Good care but not an extravagant place. Staff is nice and this is a good group to work with that is not too large which is what we were looking for.

I was very impressed with [name removed] and my experience with A Place For Mom. I thought it was going to be some sort of high-pressure sales and they get something out of it so that's why they wanted to do it. But it really is out of care for our parents. We found a wonderful place for my dad and [name removed] was so helpful and gracious.

We brought our stepmother to Palos Verdes after she suffered an acute episode of liver failure and was not able to live by herself at home any more. The staff was very helpful and accommodating the entire time she was there. The facility was clean and modern and had everything she needed.

I have never enjoy anything this nice. The staff is excellent. They take care of me 24/7.

The facility is clean, nicely decorated, and very well run. Staff is caring and efficient. Meals are good but could use more variety and choice of additional seasonings. Transport team is outstanding.

I am amazed at how clean the building and grounds are! Staff is friendly and very helpful - I have my favorites and am sure most people do.

I enjoy the meals because I feel I am with family. Activities (especially team trivia) are fun. Housekeeping makes living here easy, and my apartment is kept clean. Music presentations (with popcorn!) make Friday afternoons an enjoyable time.

My experience here is a pleasant, friendly, and enjoyable. The building is pleasant and clean. The people I have met are friendly and pleasant.

The staff is all fantastic... They are so attentive and personable. Mike was great. Mom had already moved from her apt on the 3rd floor to the 1st and they made it so easy. It's just the right size facility which makes it so easy for mom to get around. She's used many of the amenities including physical therapy, daily group games, library, etc.

Many positive things about Palos Verdes Senior Living. But the best was the caring nature of the staff. My mom always had positive things to say about her “helpers” and the staff seemed to have my mom’s best interests in mind.

Palos Verdes was the answer to prayer. Every single person we dealt with was kind and truly professional. They treated residents with compassion, the facility was clean, comfortable and well kept. The food was excellent. They helped us through a very difficult time. I highly recommend them.

My loved one is extremely happy here. The staff is amazing, the food is great, and he's made lots of friends.

I am a new resident of Palos Verdes. Our community is very warm and welcoming, and the staff and residents are always friendly and very accommodating. These are the main reason I chose to move into this community.

Palos Verdes community is very clean, and I was met with big smiles from the staff and the residents are visibly happy. Everyone had a great attitude, and its obvious its an amazing community enjoyed by staff and residents.

Walking into the community, I was left in awe. Palos Verdes is probably the most "clean" senior living I have volunteered at. I was greeting with nothing but smiles and great hospitality. Great experience all around, everyone is willing to help and lend a hand. Best location to volunteer.