Garden Ridge

I would recommend the Independent Living portion of the community. We have not had any issues but we also have not been to the other sites. For value this is by far the best. My wife's mother is happy.

My favorite asset. It's like living at a resort. The grounds are beautiful and kept up immaculately. There are 4 beautiful courtyards. Apartments with patios or balconies on or looking out on courtyards. Just beautiful! Needs improvement I would say the food maybe. It's always good but could have more variety.

It wasn't the place for my mom & we had to move her. The food they have to learn to cater to food allergies they wouldn't even budge. One nurse was awesome the rest it was just a job and shouldn't be taking care of the elderly.

I would say it is a nice place to live, staff needs to lusten more to the residents, install automatic doors that lead to other areas and outside and work on better menus. Food is fair at best.

The nurses were great. Trying to reach someone and get answers to move her into assisted care was not great. She passed before I could get information.

I toured about 15 facilities and this one was, hands down, the best value. The studios are much bigger than others. They have a large walk in closet and the room has bay windows with plenty of room for both a bedroom area and a sitting area. The cost is all inclusive, no matter what level of care. The staff is great and they are all really nice and welcoming. Her room is always clean. I am very happy and would recommend Garden Ridge to anyone looking for something that does not give a nursing home vibe. They have been great.

The grounds are pretty And well maintained. Staff Is very customer oriented. On site management is the valley is very corporate oriented Not resident oriented. They use corporate Ask excuse for not listening to suggestions from the residents. Meals are planned By home office Not by local staff. Dishes. That work in Minnesota don't necessarily work in Arizona, particularly The balance of nutrition required down In Arizona. A few of the managers have been PETER PRINCIPLED. AND IN DIRE NEED OF TRAINING. Including the site executive director. Many Processes are broken. It would not take a lot of money to fix the issues. It would take reevaluation , reevaluation and training on process Coupled With input from the residents. In summary. They keep telling us that this is our home. But for most of us , we feel as if we are living in an institution.

My general impression of the initial tour and explanation of on-site benefits was the overriding reason for selecting Garden Ridge as the appropriate independent living community for my mother. We, my wife and I, had visited other nearby facilities, but did not leave them with the same feeling of confidence that my mother would truly enjoy the staff and all related amenities that Garden Ridge had to offer. Financially, I believe Garden Ridge provides great value for the services rendered. It has now been three months since my mother moved in and in that time she has made many new friends and is far more active that she was living by herself.

Overall, my loved one is happy there and is settling in. I am hoping she will find more things to do as she meets more people. The facilities are clean and well maintained. The staff is so friendly and helpful. My loved one feels safe and secure here. I would recommend this place to others.

Overall experience - No one is perfect but they do a very nice job Cleanliness - Everything stays clean and smells clean. Friendliness - Never an issue. Quality of care - I give a 5 however my person requires very little care. Meals - Food has always been good but more low sodium options are needed. Activities- They have a full engaging schedule of activities. Value - Compared to all of the facilities that we toured, this by far the best value for the money.

No one is perfect but they do a very nice job. Everything stays clean and smells clean. Never an issue with the staff members. I give a 5 however my person requires very little care. Food has always been good but more low sodium options are needed. They have a full engaging schedule of activities. Compared to all of the facilities that we toured, this by far the best value for the money.

Garden Ridge provided very good care for my father who passed away after being at this facility for just a couple of months. I was very grateful for the support provided during a very difficult time. They were very compassionate and we had very good communication between the family and the staff. The facility is very pretty and my father loved his apartment. I would definitely recommend this facility to others.

They were not ready for my mom with her medical as I feel they should have been. They as well should've had been up front of what she couldn't have of over the counter medication as well. The staff have been great.

The overall cleanliness we give 3 out of 5 stars, but when it comes to the laundry room that receives 1 star. With the care services even though we gave 3 stars, sometimes it is 2 because they often forget to show up for her shower appointments. Our loved one is not happy with the food at all. We rated the activities lower because our loved one cannot find any activities that she likes. The value is rate low also because they are raising their fees 7% for the next month. Also, their communication is not the best. My mom doesn't get copies of the weekly food menu so she has to go and ask for it every week.

We think the best part about this community is the meals, but they could improve on their cost it is absolutely outrageous.

The benefit of Garden Ridge is having a larger apartment as a result of Independent Living with license as assisted. There is ample storage and a beautiful courtyard with each apartment having their own patio area on first floor; otherwise a balcony. They need to use brighter paints in facility and apartments as color affects mood especially for people with mild to moderate cognitive changes. The food is not prepared in a way that is quality for residents with diabetes which is unfortunate. Although it is an independent living community, it is important to be mindful for staff to create ways to actively include residents in activities or celebrations.

My loved one does not seem to like the food. They are lacking in activites but they just hired a new activities director. They are under rennovation, and my loved ones apartment is beautiful. If they had more activies it would be much better. In addition, if they made all of the door electronic that would be nice, which would be good for those who are on a scooter or walker.

This facility is great. I can't stress enough how warm and comfortable it feels here. The atmosphere is great. The residents are just so nice and interactive and down to earth. Most of the staff is really great and caring. It's an older building, but clean and being upgraded. Communication with the family is good and they stay on top of things. They have a very nice outdoor area and even allow the residents to make a fenced area for their pets to use. I would definitely recommend them to friends and family.