The Meridian at Waterways

My father in law suffered innumerable falls and died after hitting his head in one of them. Memory care facilities are small, claustrophobic, and understaffed. Although the facility is lovely, please look past the fact that memory care patients are locked behind a door and hardly ever leave. One instance of understaffing that we witnessed firsthand was when a son asked for assistance changing his father’s diaper and I don’t know if anyone ever came to help him.

Staff needs more training Never smile always complain about someone or there job not enough things happening call light always on cleaning people never want to come back can’t get something if not on the menu

At first, I was very happy with The Meridian. However, after about three weeks when I needed help with my mother’s pacemaker The Director of health, whose name is [name removed] didn’t even care. Didn’t respond to any of my messages nor did he follow up. Then when I gave them sufficient notice that I was traveling with my mom back to New York City so that they would have enough time to get all of her medication together. Messed that up. They had two weeks to make sure I had everything. After being gone for three days, I realize she did not have her blood thinner, and he had shorted her unto her medication’s. All resulted in emergency surgery. Once I realized that I was missing the blood thinners I reached out to [name removed] immediately and absolutely no response. They need to get their act together. Let our time there be a warning to you.

the staff at Meridian at Waterways allowed our loved one to adjust and were kind. Our loved one has gotten seriously injured and not there currently. We would recommend this community to other families who's loved ones are not very active, there was not much going on there which was good for our loved one.

My mom and I have been working with [name removed] for about a month now. He did our original tour and followed up and has been very attentive. During our tour he was very kind and caring. He understood our needs and made my mom laugh more than I had seen in a while. He visited her 2 different times while she was in rehab and made her move in as smooth as possible. Thank you!

My Father fell many times at Meridian at Waterways. He sadly passed away from his last fall, hitting his head and developing a brain bleed. This review is for the Memory Care floor. The space feels cramped, lack of activities for all levels of residents. Staff is minimal. There is not really anywhere to walk except around the hallways on the Memory Care unit. On the plus side the location is nice, beautiful views, and facilities. However, if you are on the fourth floor you will rarely get to utilize these.

I would recommend Meridian at Waterways.It's small and easy to get around.

I love everything about the dining experience at the Waterways from the professional staff who also care and show compassion with my fellow seniors. The chefs are very prideful and take take the job of preparing & plating our meals to look like a five-star restaurant. The meridian waterways dining program is made for seniors who love a elevated dining experience all 7 days of the week.

From the first time we walked into Meridian, we immediately were welcomed by a incredibly friendly and helpful staff. [name removed] went above and beyond to make sure our every experience here is wonderful!

Meridian at Waterways truly does all they can to provide the very best for residents. We love them.

This facility is not great. The corporation pays staff nothing and as a result the employees are not skilled. The new management is making necessary changes so hopefully things will improve.

Place is clean and spacious The view of the intercostal is so beautiful and inspiring Good is delightful and everything is suited for individual needs Meridian is the retirement home for retirees who wants a 5 star home I would recommend Meridian to all my friends who are retiring

Meridian is such a beautiful, clean, top quality residence for senior living! The care team is wonderful & goes over & beyond the call of duty. They know everyones name, including apartment numbers! They have several physicians who come on a weekly basis, and will see us residents in the privacy of our own apartment. The restaurant is on the top floor which has breathtaking views of the intracoastal & the Atlantic Ocean! The top floor also includes a bar that’s open daily for socializing, as well as an outdoor grilling area + a private dining room for families to gather together for breakfast, lunch or dinner. The chef is a fantastic & will cook meals according to special dietary needs or personal preferences. They always have some very fun & interesting daily activities, a movie theater & off site excursions. Meridian acknowledges that FTL is a melting pot of many cultures, ethnicities, & orientation. They celebrate diversity & as a gay man, my friends & I appreciate it greatly!

The facilities are good quality. the staff are genuine and very helpful and helpful.

My mom loves this place! The staff is very caring , there are lots of activities and the food is GREAT! I highly recommend this place!

The location on the Waterway is nice to watch the boats go by everyday. View is scenic and peaceful. Staff is friendly and very helpful. Meals are healthy and delish. Thankyou Everyone!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!