The Enclave of Springboro

I am grateful that they provide a safe place for my dad and they keep track of him and check on him every day, I appreciate that they provide meals and an opportunity for exercise and activities with other residents

I worked to get my mother in the Enclave. While she was recovering in the hospital. [name removed] with admissions is hands down the easiest person to work with. Always upbeat answered every question I had and bent over backwards to help me. My mother left the hospital with more medical needs then anyone could have guessed. She had bathing needs, medicine, dressing , and pretty much around the clock needs. The staff performed flawlessly the really answered the bell. From the night she got there I knew she was in the right place. These people worked tirelessly for 2 weeks calming her engaging her and motivating her. She passed away on the [date removed]. And you would have thought the crew lost their best friend I will never forget everyone who was involved in her care. The facility is by far the nicest and we'll manged I went to. I pray everyone has the experience I had and God bless.

I’m sure my brother is getting very good care there. The caregivers and entire staff are very nice! They all know my brother and call him by name. Dining room is very nice , food is good with lots of choices. My only complaint is that communication is difficult. All calls must be made through the front desk, and many times they don’t return my calls. Since I am 470 miles away, I’d like to talk to caregivers more often Also, laundry has some difficulties getting sheets, towels and clothing back to the proper person, but I suspect that’s the case for all assisted living.

Overall, the Enclave staff did an excellent job. I would give them ratings of 5 in all categories. The staff members are caring and very helpful. I would recommend this facility to others.

My loved one was a resident at The Enclave of Springboro. They were very short staffed in the Memory Care unit. It was suppose to be every 3 hours check and change. We were there all day and no one would come in. Most patients in the Memory Care unit were full care patients.

The reason we gave a 2 on the meals is for a vegetarian. Meals take along time to get delivered and what's ordered is not always delivered or available. If we could give the friendliness of staff a 4.5 we would. The majority are great, caring, comforting and friendly. A couple are not like that. Base don the experience we have had so far, we would absolutely recommend this community to other families.

What we like the most about The Enclave of Springboro is the staff members, they engage with the residents. Base don the experience we have had so far, we would recommend this community to other families looking for a place for their loved ones.

To me it's like a resort!! It's a big place! Everyone even other residents there are friendly!! The staff has been very helpful from day one. There is always something going on, activities, every day, and the family receives weekly calls about the previous week and upcoming events. I'm ready to sign!! I love it there!! Everyone is very caring and very friendly. 3 dining areas inside, a dining area outside. Kitchen is open 7am -7 pm.

This community is beautiful on the outside, but the inside is a whole different story. Management does nothing, they say things will get better but they don't. The staff is always changing, they can't keep the same caregivers as their overworked and run short. Corporate doesn't care. It's not a bad place to live if you can 100% do everything on your own and plan to clean your own apartment as housekeeping doesn't stay here either.

We loved The Enclave. We liked everything about our 6 week experience at the enclave we would recommend it for anyone who has a loved one needing assisted living. We would absolutely recommend this community to other families based on the experience we had.

Communication from head of nursing to the aides is lacking, getting medication's changed takes forever

My dad was very reluctant to give up his home of over 50 years. I took him to visit The Enclave twice, and the second time he accepted making the change and has had nothing but good care there since then. He goes on the outings and participates in activities. The only trouble we've had is with his TV and his motor skills, but the staff has been very accommodating in helping him straighten out those needs. They've been wonderful.

The Enclave at Springboro was beautiful. I loved everything about it. The cost was high, especially with all the levels of care. But even so, I selected them and had planned for my loved one to move in. Unfortunately his health declined before his scheduled move-in, and we had to go a different direction.

The nurses are amazing. If you chose this community, make sure you're advocating for oyour loved one, and checking on them. Overall the staff is friendly, and they try hard to make our loved one comfortable.

For a loved one in assisted living who doesn't need a great deal of service, I think it's ideal. It's a beautiful place. They have great opportunities for activities, and there's lots going on. The residents I've talked to all seem very satisfied. The people are very friendly and call me by name when I come in. You feel like they truly care. But if your loved one has a higher level of care needs, I'm not sure that it's all that they advertise it to be. I think they're understaffed, and I know they have temporary agency staff that comes in to assist. I think that' s happening everywhere right now though. But there are a lot of inconveniences that occur with those lower staff levels. Just keep in mind that it's group care, and you have to accept that it won't be the same as having your loved one with you in your own home. I think the cost is pretty high, but The Enclave is actually one the lesser expensive places I saw.

We think they do a really good job with the meals and dining service and the apartment rooms are perfect. Sometimes there is a lack of communication with the care staff and the families and there has been a recent change over in staff so sometimes information is up in the air and we aren't sure who our main contact is.

Went to visit my aunt who has dementia at about 12:45 today. Was still in bed from last night. The room smelled horrible from she and her bed being soaked with urine. Had not been fed all day either since she wasn't gotten up. Place looks very nice but level of care is atrocious. So sad. Our elderly loved ones deserve so much better

During our loved ones stay at The Enclave, we had a wonderful experience. She was on the memory care side and the care the staff members gave was outstanding. Based on the experience we had with this community we would recommend them to other families searching for a place.