The Bungalows at Springdale

It was very good. I have recommended to several people I know. We were able to be with her more since she was close. The director there in 2022 was the sweetest lady. She was a registered nurse and I felt like I could call her anytime.

It is always clean and the staff is wonderful. Mom is content so the quality of care is good. Mom says the food is good and they offer her a soft dining menu. The staff have daily activities - they try to get all to participate in but don't force anyone. There is also once a week or a bigger monthly type activity for residents to participate in. So far the cost is reasonable for the area and services.

It is nicely decorated. The activities and activities director are great. The food is below adverage - especially for the elderly with health issues. It is “Southern” … meaning fried, canned, salty, and inexpensive. The administration does not eat there. An optional fresh fruit and salad bar would be nice. I have consistently addressed this food issue since 2002 with no results other than as a dining guest they have now made me feel unwelcome (they now serve me 30 minutes after my loved one - even with advanced notice AND my loved one is charged for it). I do not care for the onsite administration or the mother company. The onsite administrator I had an issue with when she was at [facility removed] and managing BofS at the same time during Covid. The business manager is borderline hostile to me. The room cost has been raised by 12% and then 8-10% each year for the last two with “levels of care” extra and food trays extra etc. I tolerate it due to my loved one being 96 yrs. old.

My mom has been super happy at the Bungalows. She is able to keep her 2 dogs with her, she is more social than she has been in years, and she is well cared for and loved by the staff. As with everything, the prices did go up this year but I still feel like it’s a good value for the peace of mind that I have. My brother lives 10 minutes away and pops in often. He hasn’t seen anything alarming and comments on how “spoiled” mom is by the staff. I’m so very thankful that A Place for Mom helped us find a place for our mom!

Suggestions for improvement: They need to fix their procedures and/or train/hire better aide staff. Medication management needs improvement. I would still recommend them to others, although I'd say the resident's family needs to stay very involved.

My mother was in a HORRIBLE PLACE, I was search frantically for a better place..when I recieved a return phone call about a opening..PRAYERS were answered. Whole story is mom was in a facility which I was o.k. with, they has to move several people quickly when they had major water break. The second facility was HORRIBLE. Bungalow is clean, all the poeple are caring, watch over all the people have nice activities also. LOVE THIS PLACE..THANK YOU

I picked it based on location, price, and newness.. the facility was impressive. The people were caring, and when I was desperate to find a place they reached out and made it easy for me

My family member loves The Bungalows at Springdale! It's a lovely place. The residents and employees are fabulous. The food is delicious. And they have plenty of activities to keep everyone busy.

What sticks out most about The Bungalows at Springdale is the cleanliness of the facility and the fact that the staff are helpful whenever we have needed anything.

I have been very pleased. They do a good job with the food. They serve plenty of food, give a good variety and the food is great. They do my laundry, and provide cleaning. They offer weekly activities and frield trips. It's a good location, and good pricing. The satff is easy to work with. It's a good place with a lot of activites. Overall, I would recommend this place.

There was a recent price structure change. My loved one is very happy here and we are as well. We would recommend The Bungalows to others for their loved ones. The meals have been good and I've been happy with the meals I've had and it was better that expected. My loved one has enjoyed every meal so far. There was a new renovation of flooring, painting, and dining room furniture.