Tall Oaks Assisted Living

The facility is very nice for the price range, most of the staff is quite good and a few are wonderful. But there are some that I wish weren't there. They were adequate, but not careful and caring and kind -- they were rather brusque and a bit sullen. My dad was there for 9 months so it wasn't just a bad day. I appreciate that the nursing home didn't have a lot of turnover and other homes we looked at were understaffed. But I wish all of the staff was great. Probably not very realistic.

The Director, [name removed] (I think that's the spelling, please double check), is great. Caring and approachable. He sets the tone for the facility. If you're looking for a place that has more of a homey feel than a hotel feel, Tall Oaks will not disappoint. The activities may be fine now. Covid was winding down, but was still an issue when my mother was there. The food was very bland and portions were small. I understand food sensitivities, but not everyone has them, so more of a range would be good. Maybe themes, like Mexican night. I don't know if improvements are possible under the circumstances there.

My parents were here for a respite stay. The minimum amount of time required for a respite stay is one month. The decor is outdated but the accommodations were comfortable. Overall it was a very good experience.

Tall Oaks has been a good experience for us overall. Some staff is ok, some are fantastic. Overall we feel like our loved one is well cared for. We chose them because it seemed like the best fit.

Staff are diligent to keep family contact up to date with any developments re health matters. Staff are persistent to make transition of new residents to be successful. Many have been there for years, so there is some continuity rather than the staff revolving door we experienced at other places. Housekeeping is responsive to needs. Communication with family is excellent, meals seem well planned and mom likes meals. Always get the sense of being welcome and mom likes the décor and staff. I definitely recommend based on one year experience. It is family, privately owned. That seems to make a difference on how they deal with staff and residents, and even family compared to a big corporation where leadership defaults to corporate rather than making a decision. We are very relieved that mom has adapted to her new home and appreciate the regular communication from care team and management.

Friendly staff, but some medical appointments are not well supported needing transport off site. Such as hearing aid appointments and dentistry. I would recommend Tall Oaks to others looking.

The staff were great. The ONLY person I had any issue with was the Therapy Director but the Director of Nursing was very helpful with that. There was just confusion over the orders and getting therapy started. But it quickly rectified. The rest of the staff was great!! The facility is dated, but always very clean. I would definitely recommend Tall Oaks Assisted Living to others looking.

Tall Oaks assisted Living was an awful experience. We constantly had to be on top of them. My mom visited her almost daily. Staff stole items from her room, and they used her private bathroom in the room that she paid for. I would not recommend this facility to anyone.

The staff are persistent to make transition of new residents to be successful. many have been there for years so there is some continuity rather than the staff revolving door we experience at other places. House keeping is responsive to needs. Communication with the family is excellent. The meals seem well planned and so far no complaints from my loved one. So far, I would definitely recommend this facility to others based on 3 months experience. It is family, privately owned . That seems to make a difference on how they deal with staff and residents, and even family compared to a big corporation where leadership defaults to corporate rather than making a decision.

My frustration with Tall Oaks is that I don't feel I'm kept up to date on [name removed] medial care. I do get calls from the nurses occasionally (when he's fallen, needs a razor, etc) but I'm not told what happened when he saw the doctor or dentist, etc. I took him to a doctor outside of Tall Oaks because I didn't even know he'd been seen by one at the facility. The meals in the general area were great and [name removed] got his ice cream just like he liked it. The manager there is wonderful. I don't know how the meals are in the memory unit. I've only seen cups of cake, etc. The music program is wonderful. The garden area is nice. [name removed] seems higher functioning than most of the other memory residents and it would be nice if he had a little more area to roam. I'm hoping he'll be able to go to the outside area once the weather is nice enough.

5 stars across the board for Tall Oaks Assisted Living! I would tell other families looking into the facility that it feels like home and there is plenty of attention to the needs of my family. Good food. Confident staff. Compassionate.

What we really like about this community is that we can pick up the phone, give them a call and there is always someone on the other side to pick up. If the individual we need to speak with is busy, we can leave a message and they get back to us in a timely manner. We like that our loved one does not have to go out for anything, they bring in all different doctors for the residents. We would absolutely recommend this community to other families.

The food is great. We like it very much but our loved one wants to go home, It's in a nice area, and close to a few shop, and a pizza place.

We visited several places before choosing Tall Oaks, and overall we're very satisfied. I think my loved one needs more care than the average person, which is why it's so expensive. But the staff is very attentive and very friendly. The facility is clean. It's conveniently located for visiting. I would like to see the food be fresher. Some of it's okay, but a lot of it tastes like cardboard.

My mom hated this place. The tour seemed great, but don’t be fooled. Reality is the staff is mean and they ignore the residents. The residents get locked in for C-diff outbreaks all the time. You can’t reach anyone. I went everyday my mom was there and thank god I did. The only good parts are the OT and PT people.

The staff is very friendly and nice and the community is kept very neat and clean. Communication between the staff and our family was good and they kept us well informed and responded back to us very quickly if we had any questions. I would recommend this community to others.

To no fault of their own, but because of COVID and how it is being handled there have been some constraints, getting tests and PPE's have become difficult. They do a good job keeping this community clean, as well as a good job being as accommodating to the residents as they can. They took safety and health as a number one priority which was very important to us. We have found the staff members to be very responsive to the families and the families needs during this time, as well as giving help to our loved one. They respond in a great timely manner which helps put us at ease. Initially in the beginning of COVID their were no activities, but after awhile the staff started doing one on one time with the residents and they would have puzzles or small arts and crafts. Now they have bingo, live music, stretching and exercise classes, various arts and crafts they can do in small groups as well as movie nights all while maintaining social distancing. They even cook s'mores on Sunday's. They have now started to open things up and we are allowed to visit our loved ones but have to do it outside. Our loved one has a beautiful one bedroom apartment, it is very nice. the food is okay, during the lock down the residents had to eat in their rooms. Now they have started opening up lunch and dinner in the dining room, and soon they should be going back to their normal routine

Staff is a 10 out of 10, mom is in memory care which they provide music and singling for activities as well as arts and craft. Mom is pretty picking when it comes to food, but they accommodate to what she likes. Her room size is a pretty good. What stood out to us most is the value of this community, would recommend this to family. Staff is very attentive!