Harmony at Chantilly

Harmony worked very well for my mom and myself. Cleaning staff was extremely helpful and nice. They struggled in the dining area keeping chefs and waiters. They had one chef who was very good and was also friendly, but they him go. The cost went up each year so that should be factored in when budgeting.

The first year I was there was a nightmare but they finally got a good new staff and from there on was 80% improvement. There were 10 turnovers of directors the first year I was there. Likewise many turnovers in staff. Last year and a half was stable. Had one director and one financial officer. They have done a terrific job in stabilizing the facility. Rest of staff had what i would say was a normal turnover.

The management and staff make you and your loved one feel that you are part of a family. I highly recommend Harmony at Chantilly to anyone looking. It is a great facility.

My mom passed away in [date removed] . I would give Harmony of Chantilly zero out of 10. Upper management doesn't care about their workers nor the residents.

My loved one is currently a resident at Harmony at Chantilly and the overall experience has been okay so far. However, they are short staffed. Especially in the kitchen. My loved one does not like the food, this is a problem. The activities are good, though my loved one does not participate. The value for cost is good.

Harmony at Chantilly is a very cozy place. Feels like home and very inviting. I really like the layout. Although in general the facility is clean, the memory care section has an odor of urine when you first walk into this side. The residents' rooms are very clean but this issue is confined to the common area on the memory care side. Generally, the staff are friendly. The executive director and head of nursing are exceptionally good. Both are caring and extremely helpful either way any issue I have had ( and I have had a few). The front desk staff are lovely as are the kitchen/dining staff. The friendliness of the nursing staff was variable; from very warm to indifferent and disgusted with certain tasks that needed to be performed. High marks are given to former nursing director [name removed] . Always professional, always warm/loving to family and residents but tough when needed to ensure the residents are treated with dignity, respect and are kept safe. High marks are given also to executive director [name removed]for similar reasons. Always willing to listen and react when necessary. Always keeping the residents and family first. Quality of Care- this depends on which aide was providing the care. It varied from excellent to lack luster. The quality was really good with lots of variety to suit all palates. Again, the dining staff was very caring and always had a smile. If I needed something else for my mom, they happily obliged. There are lots of activities. The movie theater is really nice. I do think in general, these facilities are very expensive. I will say that Harmony is priced better than many in the area. I think you get more for your money but I do think there needs to be more uninformed experience among the care takers. I u destined this is a tough job, but also think you need your have a calling. I must say that A Place for Mom was a huge help for me at a difficult time for me. As someone who was solely responsible for finding a place for my mother as she is unable to care for herself now, it was really helpful to have an organization that knew what to do and was able to guide me. The agent assigned to me was very caring and answered all my many questions. Thank you!

I visited Harmony at Chantilly to tour Independent Living for my in-laws. The Director of Sales I met with was so informative and positive about the entire process. It was so nice to see that they offer so much excitement to seniors day to day living. We really wanted to move my in-laws here but my sister-in-law convinced them to move to Florida to be near her. I enjoyed my visit here and want to share that it is a great option if you are looking for senior living.

Harmony at Chantilly's Independent Living is a true gem! The staff are incredibly friendly and accommodating. From the moment I toured the facility, the sales team knew exactly what they were doing; they were knowledgeable and answered all my questions. The community offers a wide range of activities and amenities, making every day exciting and fulfilling.

Activities director is great - leads physical fitness and other fun events. Business office has had several hiccups and food quality and service is sometimes short staffed.

I would recommend them. The cost was good. Dad wouldn't appreciate the new and fancy design of some of the other places. He wasn't using those amenities or activities and thought it was frivolous. It was clean, the staff was kind

[name removed] moved in to Harmony and I hear that he is very happy with his choice. [name removed], our family member, is extremely pleased with all aspects of Harmony. The meals especially he is pleased with. The other family members noticed the wide variety of activities and the friendliness of all the staff. We appreciate your referral service to help us locate Harmony. It is a much improved quality of life for [name removed].

I would definitely recommend Harmony at Chantilly to others. The staff is friendly and there are always people coming and going (visitors and residents). The move in process went well. The cleanliness is great. The meals are okay. The activities seem good, though my loved one hasn't fully experienced them.

Overall, the options for the activities, they are doing well. They have been short staffed. It would be nice if they had an employee, to guide the new residents/family members through the onboarding process. In addition, they could do better with communication.

The care has declined since my mom has been here, especially in area of activities. They used to go out to lunch, take rides in the van, ceramics class, parties for special occasions, therapy dogs, etc. Currently they don't do any of these activities. The previous Activities Director would encourage participation and include family members-I rarely see the new Activities Director. Laundry is done inconsistently and her clothing is often missing even though it's labeled.

Activities could be improved. I do not see any art being offered and bingo is only twice per week. It is not bad but the staffing is an issue. Cleaning crews are great.

This place is terrific. My dad likes the place and that really helped with the transition from his house to a very nice roomy apartment.

It was a good experience. We were only there for a month, but it was still an overall good experience. Everyone was very nice and accommodating.

What stuck out to us about Harmony at Chantilly was the amount of activities they offer, the price for what you get, and the atmosphere is modern and the facility is well kept. The apartment sizes are perfect for her needs. The residents here are all pretty young at heart and in their minds so it has been easy for her to integrate into the community and socialize with others. I would definitely recommend.