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Sylvan Crossings of Fitchburg

5784 Chapel Valley Road, Madison, WI 53711
1.0
Review Score
28 reviews

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Anonymous - Loved one of resident/client
5.0
A nice community

The people are really nice at this community. The staff are helpful. Mom likes the food and activities they offer. The community is clean and well maintained inside and out. This community is just the right size for mom so you are able to get to know everyone. I would recommend this community.... Read more

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About the facility Sylvan Crossings of Fitchburg

Through attentive daily care and services, seniors living with Alzheimer’s or other forms of dementia receive the care they need at all times. Sylvan Crossings of Fitchburg is a memory care community for seniors in Madison, Wisconsin. Here, a knowledgeable care team creates individualized care plans to meet the needs of each resident. Staff is also knowledgeable in diabetic care, addressing behavioral issues, and other specific services. The senior living community is a secure and welcoming environment where residents can spend time with friends and family.

One of the care team's main goals is to form meaningful relationships with residents. One way they achieve that is by planning and hosting on-site group activities and events. Activities cater to seniors' preferences and physical and mental abilities. The senior community also has recreational and leisure amenities where residents can spend their free time. Naturally lit indoor seating areas, dining rooms, and outdoor patio areas provide residents with plenty of space to enjoy the day.

Sylvan Crossings of Fitchburg is close to grocery stores, medical facilities, pharmacies, and hospitals for residents' convenience. There are also local parks, movie theaters, community centers, and other recreational options to explore nearby.

State licensing information

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Sylvan Crossings of Fitchburg is a community within Touchstone Senior Services, LLC properties. See all Touchstone Senior Services, LLC communities.

Pricing for Sylvan Crossings of Fitchburg

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock Pricing
Studio
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Sylvan Crossings of Fitchburg

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Apr
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Amenities at Sylvan Crossings of Fitchburg

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Vegetarian
Guest Meals
International Cuisine
Meals Provided

Room Amenities

Wheelchair Accessible Showers

Facility Amenities

Transportation & parking

Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Dogs Allowed
Cats Allowed

Common areas

Butterfly garden / Hummingbird garden
Private Bath
Outdoor Common Areas
Indoor Common Areas

Recreational areas

Jacuzzi
Movie or Theater Room
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community

Languages spoken

English
French
German
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Activities On-site
Activities Off-site

Reviews
for Sylvan Crossings of Fitchburg

Write a Review

1.0

Review Score

Review Score

28 reviews

1.0

Out of 10


5 star

36%

4 star

33%

3 star

15%

2 star

8%

1 star

11%

28 reviews

A Place for Mom has scored Sylvan Crossings of Fitchburg with 1 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Sylvan Crossings of Fitchburg has 28 reviews with an average "overall experience" of 3.7 out of 5.

How we score communities
Cleanliness

3.9

Friendliness

4.2

Meals & Dining

2.8

Care Services

3.8

Activities

3.8

Staff

3.6

Value for Cost

3.9

1-20 of 28 reviews
Sort by

1.0
Anonymous - Loved one of resident/client
Assisted Living
January 4, 2024
Verified Review

They are very short staffed overnights.

Cleanliness

4

Friendliness

4

Meals & Dining

5

Care Services

1

Activities

5

Staff

4

Value for Cost

3


3.0
Anonymous - Sibling of resident/client
Assisted Living
December 8, 2022
Verified Review
Friendly Staff

We picked this community because, it was the only place that would take my loved one. They were friendly and they cared about my loved one. They need to improve on the activites, since they lost their director. They need to be more consistent on the care plan-pricing. Also, It would be nice if they added fresher fruits and vegtables. The overall vibe of the environemnt seems to be a bit noisy, and not as calm/peaceful.

Cleanliness

3

Friendliness

4

Meals & Dining

2

Care Services

3

Activities

1

Staff

4

Value for Cost

1


3.0
Craig B - Child of resident/client
Assisted Living
July 19, 2022
Verified Review

Wish it was more the previous spot he was in he was more known. He was new here and didn't seem to have as much of the attention that he had previously.

Cleanliness

3

Friendliness

3

Meals & Dining

No data collected

Care Services

3

Activities

No data collected

Staff

3

Value for Cost

3


0.5
Karen - Child of resident/client
Memory Care
July 18, 2022
Verified Review
Would never recommend

We had a terrible experience at Sylvan Crossings. My loved one got bed sores while here, she got covid, the staff did not check on her like they were supposed to, her things went missing. She would sit alone in her room all day long in her chair fully clothed and no one would take her to her bed or change her so she would wake up wearing the same clothes. Her hair was always a mess and they did not bathe her. There was only one person on staff overnight and she would fall asleep. I would never recommend this facility to anyone.


3.0
anonymous - Child of resident/client
Memory Care
July 14, 2022
Verified Review
Nice Facility But Some Challenges

The staff was attentive most of the time. The care of the residents was very good, just one incident with my father (initially food served was not appropriate for him). The common rooms of the facility were very nice. My father's first room (window would not fully close, winter time). 2nd room was fine. Sometimes the facility director was difficult to get a hold of but did follow through on things.

Cleanliness

3

Friendliness

4

Meals & Dining

3

Care Services

4

Activities

No data collected

Staff

4

Value for Cost

3


2.0
PD - Child of resident/client
Assisted Living
March 16, 2022
Verified Review
Short Staff Effected Overall Enjoyment

Try someplace else. They were so short staffed, they had care givers and nursing staff cooking in the kitchen. They were over worked. They couldn't provide decent cleaning, or care for their residents. All the foods were frozen foods. They had some activities but they were minimal at best. Nothing my loved one had any interest in. They had high turnover. That created issues with things such as meds.

Cleanliness

2

Friendliness

5

Meals & Dining

1

Care Services

3

Activities

1

Staff

4

Value for Cost

1


4.0
Janice B - Toured community
Assisted Living
March 8, 2022
Verified Review
My tour review

This communities was okay and it was much more homey. It seemed a little disorganized but we had already fell in love with another community before we came here so it was hard.


1.0
Anonymous - Child of resident/client
Assisted Living
February 27, 2022
Not a place for mom

Understaffed and extremely undertrained. Run by a real estate company. No activities

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1


5.0
anonymous - Spouse or partner of resident/client
Memory Care
February 8, 2022
Verified Review
a nice place for loved ones

The staff members here are very friendly and we would recommend the Sylvan Crossings of Fitchburg to other families .

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

4

Staff

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Memory Care
September 12, 2017
Verified Review
A nice community

The people are really nice at this community. The staff are helpful. Mom likes the food and activities they offer. The community is clean and well maintained inside and out. This community is just the right size for mom so you are able to get to know everyone. I would recommend this community.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Anonymous - Toured community
Memory Care
July 17, 2017
Verified Review
Good Tour Overall

I took a tour of this community for my father, and his needs. The staff I met was kind, and informative. My questions were answered. The community looked nice, and everything appeared to be well-kept. The experience was a nice one overall. I did find another community that suited our needs better, but my tour of this community was a good one.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Industry reviewer
Memory Care
March 24, 2017
Verified Review
Social Worker Review

Sylvan Crossings does a wonderful job of personalizing their care to each resident. They have a unique and special point-of-view that when loved ones with dementia are exhibiting behaviors, they are trying to communicate their wants and needs. They take the time to assess the situation, and make any necessary environmental changes in an effort to make that person more comfortable. I will definitely refer more patients here in the future!

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
March 1, 2017
Verified Review
Smaller than we wanted...

When we toured this community, we liked it but it was small. There were only about 32 residents. Also, it was far away from where I live, so I would have to drive a distance. They referred me to the one in Westshire Village and I really liked that one.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Anonymous - Loved one of resident/client
Memory Care
March 1, 2017
Verified Review
The best meals!

My loved one is doing well at the Sylvan Crossings of Fitchburg considering it has been a bit of an adjustment. She really loves the food, when I spoke to the director they told me that the food is 80 percent made from scratch! She is not one to take part in activities, but I believe the activities director is working with her one on one. The staff will also interact with her and she is happy.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Memory Care
February 7, 2017
Verified Review
They Wanted What Was Best For Mom

Meeting with administrators of this community was quite helpful. They guiding us through the process which allowed the family to make this very important decision. My mother's transition into Sylvan Crossings Assisted Living went quite smoothly. She seems very happy in her new environment. Beginning the first week, the staff encouraged mom to join in the many activities there. The cook is excellent and mom meets very special friends every day for meals. The staff is wonderful! They are very kind, caring and provide excellent care. I would highly recommend the Sylvan Crossing Assisted Living community to all my family and friends. They have given us a sense of security knowing that our Mom is safe, well taken care of and is happy!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Anonymous - Toured community
Memory Care
January 16, 2017

We toured this community for the increased needs of a friend. The individual rooms were very spacious and bright. The staff seemed friendly and knowledgable. The common living areas seemed small and cramped.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
Anonymous - Toured community
Memory Care
November 29, 2016

We visited Sylvan in Waunakee. We spoke with [Removed], who was delightful, wonderfully helpful and incredibly accomodating! The building, grounds, common areas were lovely and well kept. The resident arrangement was a room with restroom,with large common areas, with cozy parlor type areas scattered throughout the building. It was very nice, but did not meet our Father's needs for an apartment style setting.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Anonymous - Loved one of resident/client
Memory Care
October 16, 2016

Sylvan Crossing of Fitchburg, WI has been a Godsend to our family! It is perfect for our loved one and has an awesome staff. We have been blessed.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Memory Care
July 25, 2016
Verified Review
Things are working out quite well at Sylvan Crossings!!

This community keeps a clean healthy environment. My friend thinks the food is fine. I have had nothing but positive results from the staff. They offer daily activities and I would recommend this community.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Anonymous - Toured community
Memory Care
April 5, 2016
Review of Sylvan Crossings of Fitchburg - Fitchburg, WI

Has more of a nursing home feel

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Viewing 1-20 out of 28 reviews

Neighborhood around Sylvan Crossings of Fitchburg

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Frequently Asked Questions about Sylvan Crossings of Fitchburg

Sylvan Crossings of Fitchburg offers Studio. Learn more.

A Place for Mom has scored Sylvan Crossings of Fitchburg 1 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (608) 274-1111 to reach a resident at Sylvan Crossings of Fitchburg.

To reach a resident at Sylvan Crossings of Fitchburg call: (608) 274-1111



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.