Sunrise of Webb Gin

It is still a work in progress for my mother here at this community. I do have a few concerns, but they are working with me. I would say the cleanliness of the community could use some improvement. It took them six weeks to clean her toilet, and I had to ask them. The staff for the most part are helpful and kind. I'am paying for my mother to receive some extra care, and I would like for her to get the best care possible. Overall it is a good community, and they are trying their best. For the right person I would recommend this community.

They are keeping my loved one happy, so that is all that really matters I guess. They are doing very well over there at Sunrise at Webb Gin. He has been in a couple of other places and this has been the best.

This facility is our first choice at present. We liked the feel and the staff seemed wonderful. The cost as we knew would be very high and we are debating whether or not it would work for that reason.

Overall I think they have done a good job at Sunrise so far. It's a smaller community, and I like that they're able to give the residents more individualized attention. The facility itself is well kept and clean, and the staff all seem friendly. I also like the the dining service always provides a few different choices for meals.

Nice, friendly place. The staff were very sweet and addressed us each time we saw them. Dad is not ready for assisted living.... yet. But good to know this is an option.

We toured this location when we were looking into care options for a loved one. Everything here looked great, it was a nice looking community and the staff were all friendly and professional. Our decision ended up as a toss up between this place and another Sunrise facility, and although we chose the other one due to the location being for convenient, we'd have no problems recommend this place to others!

My aunt was here for several years, it looked nice on the inside, there was a lot of staff, not necessarily ones that spoke much English which I didn't care much for. To me and my wife, she was in the wrong section, she was in memory care and we thought she should have been more in the "general population," but that was supposidly her fault, she didn't want to move. They did have activities, but the biggest problem we had was the lack of English speakers, the staff turnover rate and that they doubled in price with no real explanation. There was some stuff going on with physical therapy, after we had visited her, we asked if they could give her some physical therapy to increase her upper body strength and they basically did a years work of medicare rehab in a matter of a couple of weeks and then they said they were done. After that we started looking at the billing procedures and her charges varied dramatically from month to month and there were all kinds of signals going off that something wasn't right.

The main reason I chose this community was financially driven. The other comparable locations were much more expensive the Sunrise. The community is located in a nicely wooded area and is surrounded by trees. There is a garden that provides beautiful views and colors. It is located in an area that has lots of shopping areas around. The food looks ok but I have not had a chance to try it yet.

Nice, lots of staff only negative all services a la carte, billed daily, activity fee, service level fee, if 31 days in the month cost higher. Would have gone there if not for the billing practice.

Liked the care to resident ratio. Weird layouts.

Nice facility, but assisted living only; she needs independent living right now.