Oaks at Snellville

My family member has been chronically ill for the past 3 years. He has been in the hospital or rehabilitation facility the better part of 2 years. They have all been terrible and in my opinion was guilty of elder abuse. When we made the decision that he could no longer live completely alone, we toured, interviewed, talked to residents at each facility and staff from the top down to the cleaning crew. But when we went to The Oaks, we knew that was an amazing fit. They are kind and attentive, it’s clean and comfortable throughout the entire facility but the main thing is that they treat him with incredible respect and dignity. He has been there for a month now and is happy and thriving!! [name removed] and every single staff member have stood behind every single word they promised and I can now sleep peacefully knowing he is in the best place with people that actually love what they do

A place for Mom helped me find it. They checked it out. It was 2 miles from my house. [name removed] was an excellent one to explain and make us all feel welcome and safe, I was disappointed when he left.

Unfortunately my mother was diagnosed with terminal cancer March and passed away [date removed]. The people at the Oaks were amazing and we were very happy with the help we received from A Place for Mom. Staff were very friendly, they were great with communication and the facility was very clean.

5 stars all the way around for the Oaks at Snellville. Based on the experience we have had so far with this community, we would recommend this community to other families who are looking for a place for their loved ones.

Beautiful community w/ brand new renovations! Residents are happy, healthy, and active!

Our loved one moved in right before COVID, and we have been very impressed with how they have kept COVID out of the facility. The rooms are adequate, her room was completely refreshed right before she moved in which was nice.

Nice place but over my budget & no vacancies

We went to East Side Gardens, and [Removed] she was great. The home was nice and everyone was very friendly, but they could not offer the care that my mother needed.

From what I can tell, the staff is taking good care of my loved one. She is in the Alzheimer unit, and it is a little dark and the rooms are cold. The rest of the facility is very nice. It has been a good experience.

My mother-in-law is a resident here. She's getting involved in activities. She's playing BINGO and they took her to see the ballet last week. The food is something they've missed. When you're used to home cooking it's not going to be the same.I think the thing that impressed me the most is how they welcome new residents. They get them involved and make sure they know what is going on even if it's posted everywhere. We also liked that the entire building is locked. My mother has dementia and it gives me peace of mind that if she decides to wander she can explore and won't get out. The only place she can go outside is to the garden which she hasn't been able to utilize because the weather hasn't been that nice. I also liked that when I toured everything was so nice. The building is older but they keep it in very good repair.

We looked at the memory care here. It's very tight, and the people are just sitting in their chairs in the hallway. They have alarms so if they try to get up at all the little alarm goes off, so someone can make sure they are sitting down. It just doesn't feel good to me, but they all seem to be about the same way.

I thought the facility was very, very nice. The only thing is that it seems a little older and it shows. However, The age of the building is not important to us, the care is. My loved one hasn't moved in yet. She will be moving in soon.

The staff were very accommodating of our needs even be fore we moved in. It is a small community and warm and friendly relationships between staff and residents.

Eastside Gardens has exactly what I was looking for when I realized I needed to place my loved one in an assisted living facility. She needed a facility that was secure (the doors to the outside are locked) for her safety. Yet she doesn't feel confined because of the back covered patio she can use to relax or the path through the garden to examine the plants and flowers. The staff at Eastside Gardens made her transition very smooth and offered their help in any way with the move in. I highly recommend this facility to anyone who might be searching for just the right place to call home for your family member.

We toured this location when we were looking into care options for a loved one. We were immediately turned off by what we saw and did not stay long. The facility just seemed to have a general lack of cleanliness, and there was a noticeable odor when we walked in. It was enough that we did not stay for the full tour and left after a few minutes.

They were very nice but they just said they couldn't handle the wound bac. It was a very nice facility, smaller, which is what I was looking for, and daddy had a friend who had been there before and he asked me to look at it. They just flat out told me they couldn't handle the wound bac but it was a very nice facility, clean, very pretty, looked like an older antebellum home.

Not very impressive. Bad odors as you enter building. Rust on air conditioning units.

Elevator, small garden, didn't see many care workers, residents helping each other return from lunch, large activity room on second floor, looked like decorated in 1990 never up dated.

Visited this facility last year when looking for father.