Sunrise of Springfield

Very pleased! Good communication, caring and friendly staff from the Director to the Concierge to the Care Managers, memory care director and staff are wonderful and very responsive, my dad’s room is always clean, laundry done, he’s looking healthier than he has in a long time (he was at home trying to take care of himself) and he says he hasn’t had a bad meal yet lol Activities are varied and many residents take part. Overall very happy with Sunrise of Springfield!

The friendliness of the staff gets a 5+. What we like the most about the Sunrise community is being able to see my uncle each week and his contentment and better health. The staff are the most caring and dedicated people I have met. Our stress has disappeared and is replaced with the ability to enjoy visiting with our loved one

My mother spent 3 years at Sunrise Springfield. We never moved her because she loved it there. Many of the staff became extended family. When my mother passed away the staff were equally saddened and in tears. I spent numerous days 24/7 during the mom's hospice stage. I got a front seat observation view of the geniuneness and authentic care delivered to all residents of the Sunrise Springfield staff. Great place. Great Staff. SDB??

My mom spent 3 1/2 years in this facility. I lived out west, so I only got to visit 8-10 times. The staff. Was always very pleasant when visiting. They took great care of my mom. There were many staff members that were there the entire time, so they got to know my siblings & I well over the years. They were a good combination of professional & fun. It really seemed like they cared. My mom was in good hands while here and they gave her great care right up until the end. Thank you!

Mom joined Reminisence (memory 3rd floor) 3 yrs back middle covid. Sunrise was VERY deliberate and proactive protecting residents; staff was incredibly hard working. Springfield residence kept clean, in great repair, management engaged, competent and professional. Special part is the floor staff mgr, med and care! Incredible people who genuinely care about residents! This place has VERY LITTLE floor turnover. Floor has staff posted in frames and I would say 90% retention. We are talking staff 12+ yes at Sunrise Springfield! Multiple visits weekly, room cam and Echo w family. Mom kept safe, cared for and at end, responded more to staff voices and requests than me! ?? Also at end, my brothers travelled in wanting to stay with Mom and the staff made them feel totally at home in her room. In the end, they truly shared our grief. The new floor manager Lacey just transferred from Vienna. She is making this floor even better! Strongly suggest a visit to review if needing Reminisence services.

My mother moved into Sunrise a few months ago and I’ve been beyond pleased with the gentle care and attention she’s received from the leadership and staff. Everyone tends to her respectfully and with the utmost attention to detail. Moreover, Sunrise Springfield proactively fosters a sense of belonging and camaraderie among the residents by designing a variety of fun and engaging activities for residents to participate in. If you’re looking for a place that feels like home, look no further. God Bless this community of warmth! Sincerely, Kevin

I have had an excellent relationship with the staff at Springfield's Sunrise facility. My mom will have been there for a year in January 2024 and found the care and concern for my mom's well being to be outstanding.

My mother went to this facility in bad shape from another un-named assisted living facility. The team immediately took control and got her into an emergency room. When she returned to the facility almost a month later the staff really cared for her and got her into much better shape. I would highly recommend. Thanks to [name removed] and her memory care staff.

The care I’ve received has been excellent. The staff is skilled and genuinely care. We do fun outings for lunch and shopping, play games and have good social interaction. This facility is clean and feels like home.

About 3 months ago, my doctor and children began to worry about me living alone. We tried companion care but that only works for the hours contracted and not around the clock. My doctor recommended it was time for me to look into assisted living. After visiting several places, we chose Sunrise of Springfield for both services provided and financial reasons. This was the best decision of my life. The staff is professional and courteous. The food is amazing. We have activities scheduled throughout the day to keep us busy and my favorite, Murphy, our community dog. We walk or just sit out-front on the patio any time. The thing I like most about living here is that when I visit with my children, I no longer see worry on their faces! They know that I am in a safe, caring environment 24 hours a day and they can keep in touch with the staff for updates as needed. I feel like I live in a really big house with a large family that gets along very well. I don’t call it Sunrise; I call it home.

My uncle is very content at the Sunrise of Springfield community, it turned out to be highly unexpected. I feel the staff should be credited with their genuine caring and friendliness towards the residents and families

My Mom has been at Sunrise of Springfield for 18 months. She is almost 90 years old and is in better shape health wise than she was when she arrived. She has friends and fun things to do during the week to make her life as fulfilling as can be at this stage of her life. This Sunrise has a very “homey” feel and the staff are friendly and caring. It is worth the money to have my Mom in a home that provides such good care and gives me peace of mind. I visit at least twice a week and enjoy my time there as I now know so many of the staff and residents. I highly recommend Sunrise to anyone looking at assisted living facilities!

If a friend asks me about Sunrise, I would say (and have) that it has been a wonderful community for my mom, and surpassed my expectations. I absolutely would recommend it. Mom is in the top (3rd) floor for memory care residents, so it is their locked floor. She has thankfully never complained about being locked in, and there is a beautiful deck outside that she has full and easy access to any time she might like to go outside.

My loved one feels like they being bullied by another resident. I also have had issues with double billing, the payment portal not accepting my payment, over the counter medications and vitamins being tossed... stuff like that. They did have a lovely thanksgiving meal last Thursday.