Sunrise of Naperville North

My mother loves the staff. She loves the atmosphere. They go on outings almost every Wednesday and she looks forward to those outings. A varied list of activities. She has a great time. The staff is very caring and their communication with the families is great.

We consider ourselves very lucky to have found Sunrise. We were very impressed with the care our mom received, and that was said by numerous family member. I have worked as a CNA for about 40 years in nursing homes, hospital, and patient's homes. My sister-in-law and our cousin are both nurses. Other family members without a healthcare background also agree. The care, cleanliness, and staff attitude were excellent! Meals were good with a lot of choices, including requesting something simpler to make that might not be listed on the menu. Seniors though have tricky taste buds so our mom was not as happy with the food as the rest of us were. Activities varied depending on the day and they tried to have a good variety, but again, residents like various different things so it depended on the day as to activity participation. Value for the cost is reasonably good. You get what you pay for though so if you want to make sure you have good care with happy long-staying staff, you might pay a little more to get it.

The staff at Sunrise is friendly, knowledgeable, and responsive. The staff is consistent and agency nurses are not used. A wide variety of services are available which allows people with many health conditions to avoid living in a skilled nursing facility. Calls by family are always returned and a person always answers the phone, not a recorded message. The facility is beautiful and clean. Food is plentiful and well prepared with alternatives offered at each meal. Sunrise is in an easy to access location with plenty of stores and restaurants nearby and is within minutes of Edward’s hospital.

My mom fell and broke her pelvis in two places. We knew it would take a lot to get her thru rehab and then placing her in an assisted living facility. Choosing the sunrise was the BEST choice ever. From meeting with the sales team and just having the courtesy of the front desk staff made my moms stay tremendous! The nursing care was amazing and she needed a two person staff to help lift her in/out of bed to wheelchair. They showed much kindness love and support through out our stay. The hospice team at Residential were fantastic and well trained skilled nurses. [name removed] the head nurse at Sunrise was perfection that showed in her crew. [name removed] was the most fun. My mom enjoyed her stay and although she passed on Mother’s Day at the Sunrise. I couldn’t have picked a better place! Thanks to all at Sunrise for your expertise gentle care of my mother! The food o. The dining room was fantastic!

[name removed] is fantastic with the residents. She ads so much joy and fun into all she does. The staff is always very friendly to our mother-in-law and very accommodating with her. They treat her like she is a special person.

The staff at sunrise North have done a really solid job taking care of my pop who has mid-stage dementia. I was not certain how the transition from home to assisted living with look but things really have gone mostly well. I'm confident that my father is well taken care of and I have at least a higher degree of Peace of mind due to the staff and they're caring attitude. I look forward to this continued Care for my pop. The staff has been attentive in particular [names removed]. Along with [name removed]and [name removed]. And the nursing staff has been very attentive to his needs, in particular [name removed].

We needed a place for my husband to live, that also that gave support to the family. Sunrise of Naperville North was just what we were looking for. The staff is very helpful and caring to both the the resident and to the family. They are always available to talk to and provide both physical and mental support to the entire family. I couldn't provide the support for my husband and I have total trust in the staff at Naperville North. The staff member in charge of the memory care floor is amazing and very helpful to both my husband and I. I'm not sure how we would deal with this without them.

From the minute you meet [name removed] in Sales to the wonderful coordinators and caregivers, you will feel a wonderful, loving and caring vibe. It is genuine. We are so lucky to have my mother's care in their hands. We were able to take a wonderful month long vacation. We weren't sure we should go but Sunrise encouraged us to go, saying Mom will be just fine. And she was. We feel like we've gotten our life back because of Sunrise. The facility is great. They encourage feedback and are very data/metric oriented as a means to facilitate continous improvement. Stop by for a visit and see for yourself!

I have the peace of mind my mom is being well taken care of at Sunrise of Naperville North. From the moment you walk in front door, you are greeted by receptionist, nurse and case managers on floor. They listen if you have any concerns. My mom always has a smile when she sees or talks to staff.

I’m with my husband who had dementia and required the Memory Care Here. The care and staff are excellent . The Memory Care Coordinator is outstanding. The food is very good and we enjoy the meals here. We thought it was a miracle that we got in. Our daughter checked other facilities and found Naperville North was the best of them all. Also, location was perfect from my daughter’s house and work place.

The management and occupational employees!! Does extremely well with the care of myself and my wife who lives here. We both find the food and services very successful. The memory care department activities towards residents has been increased substantially. Verified by the interest of the residents helping with cognitive development. The memory care staff maintains a well trained staffing system.. The participation of residents has increased significantly. I feel like the new Memory Care Coordinator [name removed] has been an absolute blessing to the department and community. The staff is very responsive to residents and family needs.

Our Mother received top-notch care for 11 years at this wonderful senior home. We cannot say enough good things about the wonderful caregiving staff! We are so grateful for the consistent high-quality care our Mother received at Sunrise of Naperville North over many years. The community here was so warm in its welcome to our family from day one until our Mother passed. We highly recommend Sunrise at Naperville North.

From the moment I walked in I have been very pleased with Sunrise Naperville North. All the staff is caring and helpful. Knowing my parents were in a safe environment and well cared for was a huge relief. Would highly recommend

The level of care is excellent and my mother is doing quite well. The staff is so kind and caring. There are many activities for my mom to engage in and she is quite happy. It is the perfect community for my mom.

My in-laws have been at Sunrise Naperville North 4 years this past October. The staff at Sunrise are friendly, helpful, accommodating and very responsive to our questions or concerns. Although my in-laws both started in Assisted Living, it became necessary for us to move my mother-in-law to Reminiscence a year ago for Alzheimer’s memory care. The staff was instrumental in guiding our family through this transition to make it as smooth as possible for everyone involved, all the while addressing our concerns. My father-in-law still resides in ALC but can go up and visit any time he wants. There are plenty of activities for the residents in both communities. Meals are delicious, and when we have dropped in for an impromptu meal, we are treated with the hospitality of a five-star restaurant. Our family would never have made it this far without the staff’s guidance and assistance. We realize our loved ones are exactly where they need to be, and that peace of mind is tremendous!

The Sunrise campus has a warm welcoming feel attributed partly by design. However, the overwhelming warmth comes from the kindness and compassionate care my loved one receives. I'm comforted after every visit witnessing the kindness, respect and professional care given to all the residents. What happily caught my attention were the many times laughter was heard throughout the community.

My Mother has enjoyed the staff, envirnment and food enormously. She moved in very unhappy with moving out of her home. She has thanked me many, many times for making her make this move in the 6mths she has lived here. She loves all the activities and people. The staff is very easy for me to work with. They keep me updated on any changes that occur with my mother, good or bad. They are very caring and kind but efficient and knowledgable.

Everyone is nice and friendly since the day I moved in. Staff is great , food is always good , with a lot of options and activities is always to my liking. They have a huge library of books as I love to read.

The staff at Sunrise of Naperville North is very friendly. They were quick to include our mom in activities upon our request. They communicate often with updates and/or concerns. The move in process was smooth and they were accommodating with move in carts. The dining room food choices are plentiful. We are always welcome to join mom for a meal too, for minimal cost. The Smile app is helpful to keep families connected as well.

I like [name removed] the concierge. As for recommending I would say it is competent care not exceptional care. Evaluate the activities. We picked this community because they were willing to accept my mother.