Alto Wheaton

Everything receives a 5 for night, especially the staff. My mom said the food is good and activities keep her busy and I would recommend this community to other families based on the experience we have had so far.

I would recommend it, so far as you know I have not been exposed to any other facilities in this community.

[name removed] is very friendly and informative. Nurses [name removed] on 4th floor are very caring with the residents. The rooms in memory care are just the right size! They have great amenities offered as well.

The director and management staff were really great to work with and made the move-in and out processes very easy. They went above and beyond to assist with my mom's changing needs. Many of the staff that we got to know were kind and caring, but like many facilities floor staffing issues sometimes seemed less than ideal. The facility was flexible in assisting with/providing transportation to appointments, etc. and did a great job of offering holiday gatherings for residents and families. I would recommend the facility.

Staff members build relationships with the residents and the families. It's a small enough facility that it has a family feel. The staff members seem to know and care about each individual's needs, I can trust them that mom is safe and being cared for.

[name removed] loves this place and all the kind people who work there. Her son did surprise tea party (In beautiful side room) with all her friends! What a great afternoon. All was prepared perfect and we all had a great time. Santa sing along with all of us and she had a fantastic time. Thank you for inviting me to be part of this spectacular afternoon!

I wish I had more to comment on but I have only been there 3 or 4 times but from what we have seen so far its wonderful! The staff are all very nice and caring people. The room sizes are average. I would definitely recommend them to others looking.

All of the staff at Alto Wheaton are friendly and helpful, they go above and beyond and I feel that my mom is safe. I'm happy with the housekeeping, they do a good job. Family communication is excellent. It's not a huge facility, 88 apartments, so there is a family feeling. [Names removed] are my main contact people, but everyone is great and I have interacted with a majority of the staff members. I shopped around quite a bit and found Alto to be the best value, but of course it's expensive, more than her monthly income, so that's a concern, but we know it's a reality. We moved my mom in and it went smoothly, they have done a nice job involving her in the activities. I've eaten at Alto several times and the food has been excellent. PT and OT have worked with my mom following her hip injuries. They are caring and professional and communicate with me regularly. Mom has a call button that she can press for assistance and the care givers respond in a timely manner. The Activities Director is really sweet and makes a point to involve the residents. She also does manicures for the ladies. They have a movie every night at 6pm in the "theater" among many other activities. I would highly recommend Alto Wheaton to others!

Anthology is a newer place and the staff I met there that day I toured I liked and thought my mom would like this place better than the other two we visited. The facility is always neat, very clean and never smells. All of the staff are great people, very friendly and truly help and care about everyone that lives there. My mom likes living there and likes all the staff and says everyone there is great.

I think it's a hard transition, both for the person with dementia as well as their family members. It's very emotional and difficult and just takes time. You need to stay on top of things and communicate often with the staff when getting started. They've been open to phone calls and provide valuable guidance. The regular staff is fine, although we had an incident with a travel nurse that has not been followed up on as we requested. But all of the other nurses are fine. The facility is very nice and presentable, and it doesn't smell.

We chose Anthology because I liked that they were a smaller facility, we figured that she would get better personalized care and the adjustment would not be as difficult. I also really liked the staff that I talked with, they have always been so friendly and helpful. For what the facility offers, they are very reasonably priced. You get great care, the food is wonderful, and so is the location. We are very happy with our choice and would highly recommend to others.

I have already recommended this community to others for their loved ones. [name removed] was very helpful and knowledgeable. Everything ran smooth during our loved one's stay. The nurses were caring and quick to respond to any questions or concerns.

Our families experience so far with Anthology has been pretty good, and we do think the value for cost is fair.

Nice location, quiet building, pleasant staff. I thought the layout of the 1 bedroom apartment I was shown was a bit more inconvenient to get to the bathroom. Some of the hallway carpeting was stained. Disappointed to hear not all staff is vaccinated.