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I do not think there is anything for them to improve on and we would recommend this community to other families who may need a place for their loved ones.... Read more
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Activities Offsite
Activities Onsite
Beautician Onsite
Devotional Services Offsite
Devotional Services Onsite
Indoor Common Areas
Meals Provided
Outdoor Common Areas
Private Bath
8.6
Review Score
Review Score
51 reviews8.6
Out of 10
5 star
50%
4 star
34%
3 star
10%
2 star
4%
1 star
4%
A Place for Mom has scored Sunrise of Johns Creek with 8.6 out of 10 using our proprietary review score based on 13 reviews in the last 2 years. Over all time, Sunrise of Johns Creek has 51 reviews with an average "overall experience" of 4.2 out of 5.
4.5
4.4
4.0
4.2
4.2
4.6
4.1
My dad lives on the nursing facility floor, the current nurse he has now is really great. He doesn't get the chance to participate in the activities provide, but the activities coordinator is fantastic. The overall community does offer a variety of activities. Something that really stood out to us was the floor plan, the rooms provided are decent size. The food there is good. The front desk employees sometime seems to be a little be "slighty". Depending on who you talk to, one seems to be very on top of things, where the other two seems very flustered.
4
4
3.5
2
4
The community is always very clean and they have had cleaning crews come in and sanitize everything. Everybody at the community is friendly and treat my parents with dignity. They are so good with both of them. They have done a great job with the Covid-19 pandemic and have been very communicative and transparent with us about what they are doing to protect the residents. Previous to the pandemic, they would take the residents off-community for trips, which my mother really enjoyed. Definitely a good value for the care that they are offering. I would recommend Sunrise to anyone!
5
5
5
5
5
Started out OK with all the promises from the administration but my Mom was always sleeping even midday, which leads me to believe she was given way too much 'sleep' medication. I took her out of this facility. Not good. Not good.
1
1
1
1
1
Enjoyed meeting [name removed] for the first time (have spoken on the phone a few times). I like the layout. The semi private rooms would work for us. The dining room layout is quite good. Some issues with ease of getting to the facility, i.e., traffic patterns on GA 141 make entry to facility "tricky." In addition, not much visitor parking.
5
5
5
5
5
Nice facility, grounds needed some work. Pleasant office staff. Some employees didn’t return greeting on assisted living floor. Terrace level has beautiful natural lighting and outdoor terrace seating. Terrace level for moderate memory care. Spacious layout on the fourth level i.e. Terrace level. Some restrooms have shower benches. Kitchen sinks and mini freezer and fridge in all rooms. Lots of daily activities and witnessed volunteers.
4
4
4
4
4
Very quaint. Beautiful view over lake. Friendly staff. Pet friendly!! Not as modern but clean and workable.
4
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4
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4
Very impressed . moving forward with this home.
5
5
5
5
5
This was quite a good facility. It was clean and the staff seemed very nice. Overall, it was a pleasant place to tour!
5
5
5
5
5
We had a good tour of this community. We toured it for my father in law, and his needs. Everything went well. Everyone was kind to my family, and I. It was a nice experience overall, but we did find another community that suited our needs better.
4
4
4
4
4
This is a true assisted living (licensed) facility. It was very nice, clean and bright. The staff seemed warm and caring, and the residents appeared happy and were friendly. Much higher levels of care available here with more supervision and care, as needs arise.
4
4
4
4
4
In a difficult circumstance, the community sent a staff to evaluate my parents. They took the time to make a clear assessment to see if my parent are a good candidate to live here. Now my parents are doing well and I can tell they are well kept and getting good care. I like the care and staff that is provided at this community. Their facility is always clean when I visit and everything seems to be well kept. The meals are suitable from the few times I have seen it. I would recommend this community to my friend and family.
5
5
5
5
5
This facility and everything is clean. The staff however, were very poor with my mom. They were suppose to check on her every 2 hours and there was never anyone to be found. This community is very understaffed. I feel that had Hospice not been there my mother would not got any care.
5
2
2
2.5
2
Response from Sunrise of Johns Creek
March 24, 2017We are sorry to hear about your experience at our community. We take your comments very seriously and would like to speak with you further. Please email information (at) sunriseseniorliving (dot) com with your contact information so that we can reach out to you. Thank you, The Sunrise Team
Our experience with the community has been alright. I get informed of any change and they are responsive to any medical care that is needed for my brother. i see that all is going very well. The staff are very welcoming when I visit. They make me feel good about the care and they make him feel good being a resident. It is great.
4.5
4.5
4.5
4.5
4.5
My mother-in-law stayed at Sunrise of Johns Creek for about a month. Wow! I cannot even begin to tell you how outstanding everything was at this facility. From [Removed] in the sales department to [Removed] with the nursing staff and everyone in between our experience was unbelievable. Their care coordinator [Removed] (awesome) became mom's favorite person at facility. She truly cared about Mom and would have tea/talk times in her room when Mom could no longer walk. The PT staff set goals that were realistic and meaningful to mom. At the end of Mom's struggle with cancer the Sunrise team helped us coordinate with Aberdeen hospice which was an excellent recommendation for her care. Sonrise takes resident care to an all new level. I could not thank them enough.
5
5
5
5
5
My mom has moved into this community and I am happy with the care and safeness. She has attentive and nice staff. She likes the meals and is eating it all. They have activities and outings and she likes to sit with the groups. My mom seems to be really happy.
5
5
5
5
5
Our parents have been there for a few weeks and so far the care has been excellent. They have been in touch with us every step of the way. Kenda, Christina and Ola have been very receptive to our calls and to the great care they are giving.
5
5
5
5
5
5+! The Sunrise of Johns Creek has the services we need. It is a clean environment which is something we noticed when they accepted my brother, the people we worked with in marketing and staffing have been good and very understanding. They have been very responsive and very upfront with us. My brother has been very happy here the happiest I have seen him in 20 years!
5
5
4.5
5
4.5
Overall the staff at Sunrise of Johns Creek was warm, friendly, and flexible. Dad just wasn't there long enough for us to really get a feel for things. In the short time he was there it was a good experience.
5
5
4
5
4
We've only had our loved one here a short time, but so far the experience has been a very positive one. The staff are all very friendly, and quite responsive to any requests or questions we've had for them. The facility itself is well kept and clean, and they do a good job looking after the people who live here.
5
5
5
5
5
They are doing good. There have been a few issues where they have run out of staples, like peanut butter and Ice Cream, and the things that the residents like to eat. They have a lot of activities, and the people are nice, the staff, and the residents, both. Overall I think it's a nice place.
4
4
4
4
4
See what the neighborhood has to offer and what’s nearby:
Sunrise of Johns Creek offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Sunrise of Johns Creek 8.6 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (770) 814-0505 to reach a resident at Sunrise of Johns Creek.
To reach a resident at Sunrise of Johns Creek call: (770) 814-0505
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.