Sunrise of Johns Creek

I do not think there is anything for them to improve on and we would recommend this community to other families who may need a place for their loved ones.

My sister has been staying at Sunrise of Johns Creek on their road home program, which is temporary respite care. [name removed]is very comfortable there and feels safe and that means the world to us. Sunrise of Jones Creek is a beautiful community and the grounds are meticulous and so beautiful. [name removed]wants to go home but is not able to return yet because she has many stairs in her house. If she can afford it, I hope that she can stay there long-term.

I toured the Sunrise of Johns Creek property and found that the atmosphere allows residents to have their privacy as well as engage with other residents. The management team that I met with were all very knowledgeable about the industry as well as their location; they were all very passionate about their job and appear to be committed to providing the highest levels of care to their guests. The facility was very clean and well kept.

I toured the property yesterday. The residents were preparing for an outing to Olive Garden. Transportation provided. How fun and a break from the daily routine of living. The property was clean and well appointed. I especially appreciate the meal plan with either sit and dine or grab and go.

My mother is recovering from a stroke. She requires a Hoyer lift, wheelchair and a hospital bed. It took a few weeks to arrange the necessary physical therapy and medical services due to a staffing shortage, communication issues and the inability of their approved medical providers to accept her insurance. These issues have been resolved. Things are currently working well.

Visited this facility to see what is available to serve my wife (suffering with Dementia) in the future. [name removed] was very friendly, understanding and helpful. He showed the entire facility and shared all the room and care options. He was amazing, and the staff I met were also very nice and engaging to me and with the residents. Will definitely come back as our needs arise for a great place for my wife.

Most of the staff has changed. Since that time, her daughter has taken poa for[name removed]. So we haven't been there a much. However I was told that with all the staff being replaced that it wasn't as good as it was. My experience with everything was great!

A warm and caring environment that makes residents feel at home. Staff are professional and go above and beyond. 100% recommended. [name removed] the sales manager made the transition easy for my mother. [name removed] the nurse manager ensured all care was arranged prior to my mother arriving and coordinated her care ongoing. All care staff were cheerful and welcoming. Their level of professionalism and care for residents is exemplary.

My loved one is currently a resident at Sunrise of Johns Creek and the experience has been great overall. The third floor staff is very caring. The housekeeping is good. The move in process was easy. I would recommend this facility to others.

My husband and I both still wish he was able to be here! Staff at Sunrise of Johns Creek are friendly; kind; helpful.

My mom really liked the people there but got frustrated a lot as she'd pull the cord to get help and often, it took a long time. I think the fundamental issue was they just don't have enough staff.

I chose this facility because it was closer to family members. If you're gluten free, you don't have many options. Like most places there is not much privacy or freedom. Overall I would recommend Sunrise of Johns Creek.

When I was inquiring on places for dad, Sunrise was the first place to contact me. They called me within an hour and were right on top of it. The staff is wonderful and they do a great job of caring for the residents. Everybody I have met has been great. They have a lot of activities provided and a lot of variety in what they do, I have been very pleased with that. The food is the only downfall. He says that it is bland and overcooked and that everything tastes the same. His friends come and take him to lunch often. It is expensive but I think it is worth it because of the quality of care he is getting and what they offer. The facility is well run and they are very thoughtful. For example they even have a dentist that comes in a few times a year and they have vaccine clinics so you don't have to come and take your loved ones out. From what I have seen and heard, Sunrise of John's Creek is the best in area. I would highly recommend them to others looking. I have never regretted our decision for a second.

We chose Sunrise of Johns Creek because of the level of care they provided, she needed a Hoyer lift and they could provide that. We also really liked the overall atmosphere. The memory care unit is very open and bright with a lot of natural light which makes all the difference in the world. The facility is very clean and they are in the process of renovating so it will be very nice when it is all done. The staff seem to be very experienced and compassionate towards the residents, they are not just doing it as a job, they truly care and that shows. I would absolutely recommend Sunrise to others.

My husband is there for a rehab stay. And I have found John's Creek to be a caring, clean place. I really have nothing bad to say about it. I feel lucky to have placed him in such a great place. He likes the food. There's a good variety, with options to pick from. They have a huge board of daily activities to choose from as well. I think it's a good value for the cost compared to other places, although the cost can vary depending on how much care is required. The building is about 10-15 years old, so they don't have nice marble top counters, but it's a clean place, and you don't feel uncomfortable there. I would definitely recommend them. The care that they provide is very kind and very professional. I think that stems right from the director, who is very open and answers any questions you might have. They're response to questions after hours as well. That hasn't been a problem. The big kicker - I can feel comfortable at home knowing that he's getting good care, which is so important to me.

This review is of the facility before covid. We chose Sunrise mainly because of the location and it seemed like it was going to be a good fit for him at the time. He kept going into the hospital and the doctors would say he was dehydrated. When I asked the staff about it they would say they just kept a cup of water in front of him and he did not want to drink it, so they didn't try very hard. There was a nurse manager we would have to talk to and they were just not very easy to work with. Overall, due to our experience I would not recommend.