Sunrise of Franklin Lakes

Such a community requires a LOT of TLC, organization and planning. Overall I feel Sunrise makes great effort to maintain a well run community and on many points is successful. Overall the staff is very good but There have been too many staff changes and are quite short handed at times, particularly on the weekends. There have been times when mom has waited way too long for aid to help w toileting. I feel Mom is adjusting well.

Please read and learn about this place before moving your loved one in if they are unable to defend and speak up for themselves. This Sunrise only takes pride in their assisted living. The Memory "Care" is horrible. I have videos and photos of the way my Mom was treated. She suffered from Lewy Body Dementia. I have photos of her privacy not being respected, her hygiene being ignored, and despite reporting each and every incident, nothing changed, and all the employees are still employed there. I found out much more after I installed cameras inside her bedroom. If you place your loved one here, insist on cameras inside their bedroom. My Mom used to eat with her hands, and on 2 separate occasions, her nails were full of old food and dirt. I had to alert the nurses of eye infections, also on 2 separate occasions. Imagine paying thousands $$ a month for "care" like this? Please put up cameras up and check on your parents like like I did. Feel free to contact me on Facebook for all info!

Everything has been great. The staff is so friendly and compassionate. The rooms are large, studio apartment. The amenities are very good. The residents are well fed and taken care, with many activities for them to participate in. Very good communication with the family members. Feels like a family environment.

Upon my first visit to Sunrise in Franklin Lakes, I noticed all the residents and staff smiling. The decor is warm and inviting. We are looking forward to meeting the nursing team and scheduling move-in date as soon as possible.

Beautiful facility that is clean and inviting. A friendly receptionist. An attentive staff makes the residents comfortable and relaxed. Rooms for the residents are easily accessible and well maintained.

This place provides a warm homey environment for my father. The staff provides all the attention and support he needs. He enjoys the food and all the activities. I do wish they provided an additional day of yoga.

I had a great experience. The staff is very nice. The activities is very nice. I wish there was free food. I wish there was poker. I wish there was video games so I can play Tetris 99. My grandma says it’s the best in the world. She loves it there she loves all the staff. She loves the food but hates how you had to pay for it. She also likes to play bored games.

The people caring for my grandma are really nice and show concern for her. We are so glad that we chose this place for her. We are happy with the activities they provide but we wish they had more during the week.

I love visiting my great grandmother there. Good and fun activities for her to enjoy. She will continue to stay here because of the lovely staff and activities. I wish the bus what take her to more places. Great place for my grandmother.

We were very upset to need to remove my father from his long time home. We found Sunrise and my dad has thrived. The staff is caring and loving … and he raves about the food!! We love seeing my dad so happy!

What a wonderful environment for my grandmother. The amount of attention and care by the staff is amazing!! I highly recommend that you check out this facility because of the high quality. It’s well worth the cost.

I was doing research for a family friend and visited Sunrise of Franklin Lakes. I was surprised after visiting a few different options in the area how warm and friendly every member of staff was. I had a very nice tour with a sales person and met some seniors living there. The building is very new and appears highly staffed, we ran into team members around every corner. The seniors there seemed well taken care of and were happy chatting at lunch when I visited. I highly recommended and would do so in the future for friends who need senior care. They are also pet friendly which is a big plus! Lots of nice outdoor spaces too. Great amenity spaces in memory care which I was touring.

Outstanding team of professionals in all departments. They put the needs of their residents and their families first. Highly recommend for anyone looking to transition their aging parents. Even has a memory care unit if needed.

A wonderful place that provides the best care for its residents. The place is a newer location so everything is updated and extremely clean. The staff is attentive, compassionate, and extremely helpful. If you're considering Sunrise I highly recommend!

I cannot say enough good things about Sunrise. They always welcome us with open arms whenever we visit, and my mother loves it here. The staff routinely ensure that her needs are met to say the least. She's made many friends and companions since she's moved in, and we're so happy with the level of service they provide to her.

Sunrise of Franklin Lakes simply excels in providing unmatched comfort and care for loved ones. Their team ensures a seamless transition into a nurturing community. I'm so glad my family decided to entrust them to take care of my aunt.

It is expensive but a lot of our loved ones needs are met and there are a lot of opportunities for our loved one to get involved which is what we wanted. Overall she really enjoys the meals and dining experience are there are a ton of different activities for the residents to get involved in. We know our loved one is well taken care of, in a safe environment with caring staff. There are also a lot of conveniences we like - it is close in location and they have a doctor that comes to the community once a week.