Sunrise of Fairfax

I would definitely recommend Sunrise. The office staff are caring, helpful, and knowledgeable. They were wonderful with my husband and very attentive and friendly with me. We felt so comfortable there.

Overall our experience with Sunrise of Fairfax has been positive. The staff members are very kind. There is not much interaction for memory care patients, but he is well cared for in the main area. We would recommend this community to other families depending on the level and type of care their loved one may need

[name removed] customer service exceeded all expectations and truly set a high standard in the industry. From the very beginning of my interaction with him, it was clear that Vincent is dedicated to providing an exceptional customer experience. He was able to provide detailed information and insightful recommendations that were tailored to my specific needs. His expertise instilled confidence and made me feel assured that I was making informed decisions.

So pleased with all the variety of services and care offered by Sunrise Fairfax. The staff is kind, the activities are many, the food is outstanding, honestly, I cannot say enough good things about this location.

The move in was easy and helpful. Dining staff and kitchen could be better trained and more hospitable. I would give the food a grade of C-. Overall though, a nice place to live that I would recommend for the value.

Great facilities but sometimes staff don't clean in a timely manner and nursing type care is sometimes less than optimal.

Sunrise Fairfax is a lovely facility that makes you feel at home - like mom has a room in a pretty Southern mansion. The front desk staff is always friendly and helpful. We are thrilled that Mom has not had a urinary tract infection since moving there. She had 3 in 3 months where she was before and it really set her back. So she is obviously being changed in a timely manner. However, she constantly laments that her primary caregiver could be kinder to her. That might just be because Mom is 93 and confused but I wish she was happier with her caregiver. The food is ok. She seems to like it, though, which is great. Overall, we are quite pleased with our choice of living arrangements for her. And I thank you all at A Place For Mom for helping us navigate through the various choices out there.

My experience at Sunrise of Fairfax has been very good! I met one of my best friends here and although she has now passed away, she was 97 and she was a very good friend to me. All of the other ladies here we are also friends, and we call our table at lunch we call it table 1! We laugh and tell stories and laugh and we play games and activities together like bingo and we have so much fun together. The other residents and the staff are all like my family now. I wouldn't choose any other place they are all really good to me here!

From the day I moved in following a brief hospitalization into a respite and road home stay I have greatly benefitted physically, mentally and emotionally by the caring professional and helpful staff here at Sunrise of Fairfax! Now I am finding I am so happy here that I am wanting to call this my home now. I have been thoroughly welcomed by the residents and the staff. It is now an extended family for me!

I enjoy living at Sunrise of Fairfax because i have made new friends and I enjoy the activities and the care givers are especially attentive and kind. The food is absolutely delicious! I love the food and love that I do not have to cook or clean up after with the dishes!

When I moved here everyone was friendly they tell me about their lives and I have told them about my life and the whole experience has been uplifting. I really enjoy living at Sunrise of Fairfax. I have lived at other places that didn't live up to what they said they would do but here at Sunrise of Fairfax they practice what they preach!

When friends visit, they call and report similar concerns. Staff should be circulating and more aware. Difficulties with communication for certain. We both have emails, texts, and phone calls unanswered for weeks- so frustrating, and promises made are unkept. Missing articles never located. Attitude toward a patient should be more caring. Looking for more empathy and compassion toward a struggling patient. Sometimes just choice of words would help not to mention extending care.

Absolutely wonderful Memory Care & overall staff. It took almost 4 months to get all the arrangements made to get a long time family friend moved in to Sunrise. [name removed] & [name removed] encouraged me a lot while I went through some really stressful legal situations before my friend could actually move in. Once she moved in it took a bit of work to get her care plan done but [name removed]& [name removed]were total angels!!!!

Great facility that is poorly managed. Struggle with communication between management and staff & staff and residents. Very little structure in this regard that we have had to overcome and insist on in the early stages. Make sure that faculty can honor terms of contract as sales people and staff are not always on the same page. Overall, good experience that is getting better. With continued staff hiring and training, and improved management structure, Sunrise could easily become an A+ facility.

Every member of the staff - from the Director ([name removed]) and sales coordinator ([name removed]) to the nurse who came to rehab to assess my friend's condition to the maintenance person who set up her room and put together her bed and rollator - was incredibly kind and welcoming! It made an incredibly difficult transition to assisted living so much easier than expected. Over the nearly 4 months since my friend moved in she has made many friends, enjoyed many activities on a daily basis and has received great care from the nursing staff. Two staff members in particular have gone beyond in caring for her and in making her feel special and loved. So far the experience has exceeded my expectations and make it easier for me to sleep at night knowing she is safe.

Sunrise of Fairfax gets 5+ stars and we would absolutely recommend them to other families based on the experience we have had so far. There is not one thing we do not like about this community. The quality of care is super - when it comes to the care givers you can tell it is not just a job for them but that they genuinely care for the seniors. We absolutely love them, and our loved one is very happy at Sunrise. He goes down to the dining hall for his meals and enjoys playing bingo with the other ladies. He is much more social then what he has been in years. We feel so comfortable with them taking care of our loved one and they have truly made a difference in our live.

This is a good community for what we needed. The staff communication with the family has been good. There are three meals a day and choices for the residents to choose from. Some of the care includes medication management, dressing and bathing assistance, and hygiene care.