Sunrise of Crestwood

The furniture in my mom's room should have been moved when the room was vacuumed. Staff should have helped her with keeping the kitchen sink clean. My MIL couldn't stand and take care of the few dishes that she had. They were very nice overall, but there were a couple of aides that were rough handling my MIL. She was afraid of retaliation and generally didn't speak up. The nurses were great! I like the new director. She seems to really care about everyone. And she has a lot of energy. We wonder if an oxygen machine with a higher concentration level would have been helpful? If you are helping someone with COPD, find another place. Meals/Dining - Options were available, but my Mom missed having fresh fish. She wasn't happy with one of the chefs. Also, some folks have IBS and need a low fiber diet. There's room for improvement. Lovely activities director, but some of the residents could have used more challenging activities. More physical therapy options would have been helpful, too. And, the place needs a visiting dentist and audiologist!

The only intellectual stimulation is TV. There are only a smattering of men, my loved one did not receive PT until the last two weeks, and that was only because his sister and her husband joined me in confronting the director about all they had not provided to help him recover. Prior to his stay there, my loved one had spent three and a half weeks inpatient at Burke Rehabilitation hospital and he lost ground at sunrise.

Sunrise of Crestwood is an amazing community! They provided my Dad with a safe, caring, clean and beautiful home when he needed it the most. The staff is exceptional and go out of their way to make it feel like home not only for my Dad, but for our family and friends that visit. There are great activities for residents daily and personalized touches that really go above and beyond. I could not be happier with the care and compassion that he has received. Thank you!

Sunrise treats their patients like human beings and are courteous and professional. So happy my loved one is there. The only other thing that I can add is sunrise of Crestwood wood is a Godsend. We prayed for a place that would treat mom like a human being and some law professionals recommend Sunrise of Crestwood.

My 92 year old father temporarily stayed with them for about a month. Overall, our experience at the facility was good. Staff were friendly, encouraging him to be involved with onsite activities, and available to patiently communicate with him. We would utilize the facility again.

We picked this community because, of the level of care, location, cleanliness, friendliness, care concern of staff, resident programs.Things they do well includes; loving care. Resident activitites, well kept facility. They can improve by eliminating solid waste odors that sometimes permeate the hallway.

The biggest concern our family had while our loved one was in the hospital and going through rehab was her diet and eating habits. When our loved one moved into Sunrise the chef made it a point to go and meet with her and really make an effort to tailor her vegetarian meals in her every day diet and we found that to be very helpful. Based on the experience we have had with Sunrise of Crestwood we would recommend them to other families.

This is our first experience with a family member with dementia. I was very frightened to put her anywhere in the beginning, but I have not regretted it. I'm quite satisfied with Sunrise of Crestwood. If I had to do it over again, I would have done it sooner. The staff have been extremely friendly and cooperative. They call you and let you know what's going on. I never feel like they're annoyed when I ask questions. I think the food is quite good, although my loved one who is pickier likes it a little less. The dining room is lovely, and the wait staff are friendly to the residents. It has been a much better situation for my loved one - both in socialization and care/attention - than having aides come to our home, and for half the price of home care. She loves her room, and they encourage bringing items from home to make it cozier, which has made a tremendous difference for her. The staff are very attentive to her needs. They truly get to know their residents and help in so many ways. She's very content there, and I feel relieved knowing that she's well cared for.

I could not physically care for my loved one, so him being there is a great relief that someone is caring for him. They have a lot of activities to offer, my loved one doesn't participate in much but they do have a list of events going on for the day and I see a lot of things going on. He also loves the food. I have no complaints, once I got to know who is responsible for what and what they can and can't do. I'm so happy that he's somewhere where he's happy. My loved one has a single room which is a nice sized room with a foyer office, a big bathroom, and a nice sized closet. They have bigger rooms, but we didn't see the sense in that. They provide a bed, mattress, night table, chair, and laundry & housekeeping services. What's important to him is that they have snacks available all day long. They are very clean, he has to put his laundry in a bag the night before and they change his sheets. First couple months there were spent getting to know him, and teaching him what he was responsible for and how things work. Recently, they've started to do a bit more for him on a more regular basis, because of his health. The community is physically accessible for me, he's comfortable there, and the staff get along with him well. He's as happy as he's going to be living there.

We went with Sunrise of Crestwood because the location was close to me and also the value for the money. The director of sales gave us a 50% discount off of the community fee. The activities are a little more basic here than some of the other places I visited, but they are perfect for her. The staff are very welcoming to family members to come visit and they are responsive to concerns you may have when you bring them up. I would recommend this facility to others looking.

I would recommend the community to others for their loved ones. The community calls us with any questions, or concerns about our loved one. They are accommodating and friendly. The food is good and it seems to be regular food. The community allows the residents to have snacks. They also will accommodate the resident if they don't like what is being served. There are lots of activities for the residents to choose from.

My mom had been at Sunrise of Crestwood for a little over 3 years, the most recent ones being in the Memory community. She enjoyed the company of fellow residents, engaging activities, caring and attentive staff, and feeling safe and secure. From the reception staff in the lobby, to the administrators and directors, food and cleaning service people, to the hands-on day to day caregiving professionals, I knew that mom was well cared for and her needs were met. I would recommend, and I have recommended, mom's "home" to others. As a daughter, I appreciate the opportunities to connect with others who have also made the hard decision to place a loved one away from familiar surroundings. It's all very comforting. Thanks to all for providing a caring environment for mom, and peace of mind for families, too.

I would recommend you pay attention to the fee schedule and make sure the way the increases are implemented. The communication with the staff is good on resident's matters.

Sunrise of Crestwood told us that they could handle memory care residents. They also said the staff knew how to handle residents with memory care. This isn't a good place for memory care residents; however it may work for assisted living residents.

The community is neat and clean and the staff is helpful and friendly. Communication between depts is not the best. The right-hand doesn't know what the left is doing. They are very kind and they do a great job taking care of them.

We have not been able to visit our loved one since they day we dropped her off due to COVID. When we first saw this community we really liked how friendly the staff was and how engaged they were with the other residents. The rooms are lovely, however the bathrooms could use a little bit of newer paint to freshen them up.

I would tell my friends that I thought it was a good place for the right price. The food one was liked by my loved one. The nurses were nice. My loved one had an individual room, which provided him lots of room.

Sunrise of Crestwood has movie nights, games, as well as a great reading library.They have music for the residents to listen to as well as entertainments groups. We are not very impressed with the food, its a little mediocre. Very lovely community, the porch outside is very nice, its a very attractive setting. They have large studio apartments which is very nice. The staff has very good communication with the families, they are very good with keeping us up to date with whats going on, whether its via email or phone. I feel very secured about having my sister there!