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I have been a resident of Five Star for 7 years. I have loved my time here. Since our new Director came in October, there has been so many improvements made. I am so appreciative of Robs dedication to us, beyond any of the other 4 Directors I have had here. I have comparison to what a great environment is about We are so lucky, we have a vibrant community. I am so proud to be living here and highly recommend it to anyone. I lead a card groups and assist other in learning the game... Read more
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Provides discounts to veterans, teachers and employees of certain companies.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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88 reviews8.7
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A Place for Mom has scored Five Star Premier Residences of Yonkers with 8.7 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Five Star Premier Residences of Yonkers has 88 reviews with an average "overall experience" of 4.1 out of 5.
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I have been a resident of Five Star for 7 years. I have loved my time here. Since our new Director came in October, there has been so many improvements made. I am so appreciative of Robs dedication to us, beyond any of the other 4 Directors I have had here. I have comparison to what a great environment is about We are so lucky, we have a vibrant community. I am so proud to be living here and highly recommend it to anyone. I lead a card groups and assist other in learning the game
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Response from Five Star Premier Residences of Yonkers
September 3, 2024Sally, thank you for your wonderful review and for being a valued member of our community these last seven years! We’re so happy to hear your kind words for the recent improvements and appreciate your shout out for Rob’s dedication. It’s residents like you who make Five Star Premier Residences of Yonkers such a vibrant and welcoming place and we’re glad to have you here.
We chose Five Star Premier Residences of Yonkers because of the price and the location of the facility/ The staff are all extremely friendly and helpful. I would definitely recommend this facility to others looking.
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Response from Five Star Premier Residences of Yonkers
August 20, 2024Thank you for your kind words! We’re so glad to hear that Five Star Premier Residences of Yonkers has met your expectations with its convenient location and the outstanding value we provide. It’s wonderful that you’ve had such a positive experience with our friendly and helpful team and your recommendation is much appreciated!
The communication between staff and family members is not very good when it comes to scheduling appointments with doctors ,shuttling residents, or scheduling any kind of service. Appointment times seem to get lost or forgotten in between staff members.
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Response from Five Star Premier Residences of Yonkers
July 30, 2024I am the Executive Director and would welcome the chance to speak with you about your concerns. Note that for transportation requests we do have a process defined in the resident handbook for both scheduling and changing appointments. As we strive to exceed resident and family expectations in everything we do I'd appreciate hearing directly from you so we can work to improve your experience with us. Please contact me at the community at your earliest convenience.
Step by steps the tour of the facility and the professional approach by the sales staff and support group made my Mom and family comfortable. [name removed]and [name removed]took time out to ensure that matters were handled appropriately.
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Response from Five Star Premier Residences of Yonkers
August 6, 2024Thank you for your feedback Laurence. We're thrilled to hear that our professional approach and thorough tour made your mom and your entire family feel so comfortable. Our team is dedicated to ensuring every detail is handled with care, and it's wonderful to know that we exceeded your expectations!
The overall cleanliness of the facility is as good as it gets; however, the floor nurses are not very good at cleaning my parents' room and I have had to call them in on a regular basis. For example, one day I came in and the bathroom stunk of urine. In terms of care, they should be ashamed of themselves. I hired personal aides that are with my parents 24/7. The floor nurses see this and don't lift a finger to help. I've also seen the way they treat other residents at mealtimes. They sort of shove a spoonful of food at them and generally have a pretty careless attitude. So what exactly am I paying for? As far as I can tell, a one bedroom apartment with food and activities included. For the money (being in NYC) I guess it's okay. Let me know if you'd like to chat. I realize that all facilities are sort of like this except for the very best like Sunrise around the corner from me, but that's $[removed]/month. I just didn't know how poor the overall care was in the general industry. They are for profit institutions and they understaff to make money. Anyway, that's my feedback.
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Response from Five Star Premier Residences of Yonkers
May 1, 2024Peter, I am the Executive Director and would very much like to chat with you. I am not familiar with you or your parents, and have double checked with our nursing team and no one has brought a complaint like this to either their attention or to mine. Your description of the community also does not seem to match Five Star Premier Residences of Yonkers. Please contact me at the community at your earliest convenience so I can look into your concerns in further detail.
I think Five Star Premier Residences of Yonkers is very good. The staff is very helpful. The move in process was seamless. The meals are good. I would recommend Five Star Premier Residences to others.
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Response from Five Star Premier Residences of Yonkers
February 21, 2024Thanks for your review and recommendation! We appreciate your compliments for our team and are glad to know that the move-in process when so smoothly and that your loved in has settled in and is enjoying life (and wonderful meals) at Five Star Premier Residences of Yonkers
Five Star recently increased their prices considerably. They have a new food service company which we thought was going to mean better food but that has not happened. There are frequent issues with the heat and air conditioning I assume due to the age of the building. Staff is quick to address but still an issue. I would recommend them, these are the critiques but I am not unhappy with her being there. I'm sure there are issues everywhere. She has a roof over her head and is safe. I have a different experience with the staff than she does, they are always super friendly to me and for the most part with her too.
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Response from Five Star Premier Residences of Yonkers
January 29, 2024Andrea, I am the Executive Director and want to thank you for taking the time to share your feedback. As I want every resident and family member to have an experience worthy of five stars, I would like to chat with you personally about your thoughts. Please contact me at the community at your earliest convenience, and in addition please recommend to your mom that she attend our monthly food service meeting as we are always looking for input from residents on what they like and do not like about our menus. Thanks in advance for your consideration.
This community really felt welcoming. The rooms are spacious. The staff appeared caring... I would recommend to others.
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Response from Five Star Premier Residences of Yonkers
November 21, 2023Thanks! We're thrilled to see that you've felt the warm and welcoming nature of Five Star Premier Residences of Yonkers and we appreciate your recommendation.
I would recommend to others. The staff is going through a major changeover so that's why that is a 3. Nursing on the 3rd floor [name removed] are excellent. Meals and dining seem a little boring and repetitive.
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Response from Five Star Premier Residences of Yonkers
October 13, 2023Thanks for your recommendation Jackie. I am the Executive Director and am always open to discussions with families on what we can do to improve, so would welcome the chance to chat with you more about your thoughts. Please give me a call when you have a few moments to talk.
Our mother is at Five Star and she-- as well as we her family-- couldn't be happier with the quality of care. The staff are genuinely warm, friendly, very caring, in addition to highly capable. They are highly attentive, responsive, sensitive, and go over and above in taking care of her needs--from basic personal to nursing to physical therapy to technical and computer help, and more. They have become a second family to our mom. There are also interesting and fun programs/activities for her to attend, led by intelligent, knowledgeable and talented people. And the food is healthy, fresh and delicious. She has made many good friends-- amongst the residents as well as the staff. We love you, Five Star, for loving and caring for our mom so well!
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Response from Five Star Premier Residences of Yonkers
May 3, 2023Aw Cindy, you've made us blush! Thank you so much for sharing your thoughts on life at Five Star Premier Residences of Yonkers. We are happy to read how much your mother enjoys our many programs and activities, as well as our healthy and delicious meals. More importantly we are thrilled to see that you feel your mother is receiving exceptional care from our warm and friendly team. That team is dedicated to providing outstanding care to all of our residents, and we are touched to hear that you think of them as a second family for your mom. Thank you for trusting us with your mother's care.
They were way understaffed and they need to improve their system(s) management.
Response from Five Star Premier Residences of Yonkers
October 5, 2022I am the Executive Director and would welcome the chance to sit down and talk with you about your concerns as we strive to always exceed the expectations of residents and their families in everything we do. Please contact me at the community at your convenience so we can chat.
The staff were generally friendly, and seemed to be caring towards the residents. It seemed the program activities didn't seem to be the best. My loved one wasn't engaged in the activities, and was hanging out in different areas of the community. I never heard about my loved one participating in activities. I'm not sure if the staff were lacking to be able to provide the activities and engage the residents in the activities provided.
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Response from Five Star Premier Residences of Yonkers
August 9, 2022I am the Executive Director and want to thank you for your compliments for the caring team we have at Five Star Premier Residences of Yonkers. I would welcome the chance to talk with you along with our Lifestyle 360 program director to hear more about the things that interest your loved one so we can find (and continue to encourage them to join) ones that will engage them. Please contact me at your convenience when you have a moment to chat.
It is a very attractive facility. It's upscale looking. The staff has been very kind and helpful with my loved one. It's overall a good situation.
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Response from Five Star Premier Residences of Yonkers
April 15, 2022We're honored to read this feedback about our community and team, and appreciate your five-star rating!
The staff at Five Star Premier are terrific and based on our experience so far we would without a doubt recommend this community to other families. We love the special attention and things they do for the residents. There is live music performances twice a week and even sometimes three times a week. The other day when we came to visit they even had an aromatherapy session for the residents. They have excellent medical care from the staff, psychiatrist and nutritionist.
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Response from Five Star Premier Residences of Yonkers
March 24, 2022Janice, thank you for sharing your thoughts and for your warm recommendation. We appreciate your kind words for our team and the care they provide -- and we're glad to read that the many programs offered by our Lifestyle360 team have made such a positive impression on you.
My loved one is very comfortable here. Everyone is super friendly, and helpful. The safety is wonderful. Some of the activities that are available are library, outside performers, book club, cards and games, fitness classes, movies, happy hour, and more for the residents to choose from in the independent living area. The bonus is that if there are additions such as medication distribution there is a fee, but can would be a cost in the independent living area. There is a laundry room available to do laundry. There is dry cleaners available. There is a taxi service that is added onto the monthly bill, if used.
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Response from Five Star Premier Residences of Yonkers
August 6, 2021We're glad to hear your loved one feels so comfortable here and takes advantage of many of our Lifestyle360 activities. It is wonderful to read that you feel the team, and their fellow residents, are a friendly and helpful bunch. Thanks also for mentioning some of the amenities we have available for residents, all of which help to make Five Star Premier Residences of Yonkers a great place to explore new interests, make new friends, and enjoy every day, all while still having the comfort of being at home.
Our initial experience was not so good, but we have gotten things figured out since then. When we were having issues the supervisor replied right away and action was taken. So far the care here has been ok and he seems happy and well taken care of whenever I go to see him. They do have a nice activities program on a daily basis for residents. Right now they are still shut down so we are not able to visit much inside of their rooms and we have had a couple of issues with laundry. Overall I would definitely recommend them to others who are looking.
Response from Five Star Premier Residences of Yonkers
June 18, 2021Thank you for taking the time to share your thoughts and for your recommendation. While we were disappointed to read you had some initial issues, we were glad to see they were quickly resolved and that your loved one has settled in and is happy in his new home. Note that we are fully open to visitors so you are welcome to come spend more time with your loved one in his apartment or in our beautiful common spaces. Please do not hesitate to reach out if you have any questions.
Five Star just seemed very well run and organized, professional, and really quite nice. It was a great place, my loved one's 2nd choice in fact. They had a lot more going on activities-wise, but the apartment wasn’t as nice as the place he ended up.
Response from Five Star Premier Residences of Yonkers
April 28, 2021Thanks for taking the time to share your feedback on your tour Adam. We're glad to see you were impressed with the community, the programs we offer, and the people you met. We’d love for you to visit us again so we can show you one of our apartments with the amazing views of the Hudson River! Feel free to contact us if we can be of service, and we wish you and your loved one the best.
We have been very pleased with our experience so far with Five Star Premier Residences. My dad said the staff members are nice and the food is great. It is a lot nicer than his previous facility, it is more home-like rather than institutional. I would definitely recommend them to others who are looking, he is happy here.
Response from Five Star Premier Residences of Yonkers
March 3, 2021Thanks for sharing your feedback on your experience -- and your recommendation. We appreciate your dad's compliments about our team, and will be sure to pass along his thumbs up on the food to Chef Tim! Our goal is to provide a warm and inviting residence, and we were very glad to hear you say that it feels like home.
This community has been very great, and it is kept clean. the value has been good and the care services have been excellent. Due to COVID they have stopped most of the activities but they do have somethings online.
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Due to COVID there hasn't been to many activities, but beforehand they had beading classes where you can make jewelry, as well as painting and craft classes. My mother really enjoyed those two activities. Having been to a handful of communities this was the first one that felt like a luxury apartment first, before any sort of assisted living or staffed building. The initial impression was more of a normal living situation, everything felt very clean, modern, and recently renovated. My mother had a very unique medical situation and this community was the first and only place to really listen and give creative way to care for her and handle her needs. We felt the other places were not going to be well equipped for her, but this place really took the time to meet her and understand her needs and take a chance on incorporating her into the community.
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See what the neighborhood has to offer and what’s nearby:
Five Star Premier Residences of Yonkers offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Five Star Premier Residences of Yonkers 8.7 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (914) 423-2200 to reach a resident at Five Star Premier Residences of Yonkers.
To reach a resident at Five Star Premier Residences of Yonkers call: (914) 423-2200
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