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StoryPoint Collierville

691 S Byhalia Rd, Collierville, TN 38017
10
Review Score
126 reviews

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StoryPoint Collierville community exterior
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About the facility StoryPoint Collierville

Welcome to StoryPoint Collierville, a senior living community in Collierville, Tennessee. Senior living options include independent living and enhanced living. Staff provides quality care in a comfortable environment where residents have access to activities and amenities. Residents can enjoy services including housekeeping, on-site beauticians and barbers, fitness centers, media rooms, and more.

Apartments at StoryPoint Collierville have many convenient features that promote safety. With generous closet space, a kitchen with varying appliances, walk-in showers with grab bars, and open floor plans, you can make this space your own. Apartments also feature individually controlled thermostats so you can set the temperature to your comfort level.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of Tennessee, visit the Tennessee Health Care Facilities Directory.

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Learn more about the Best of Senior Living awards and this year’s winners. See all 2024 award winners.

Senior Living Options Offered

Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
StoryPoint Collierville is a community within StoryPoint Group, LLC properties. See all StoryPoint Group, LLC communities.

Pricing for StoryPoint Collierville

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at StoryPoint Collierville

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Amenities at StoryPoint Collierville

Health Care Services

Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Kosher
Low / No Sodium
No Sugar

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Barber Shop

Recreational areas

Arts and Crafts Center
Fitness Center
Game Room
Movie or Theater Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Languages spoken

American Sign Language
English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Protestant Services

Reviews
for StoryPoint Collierville

Write a Review

10

Review Score

Review Score

126 reviews

10

Out of 10


5 star

97%

4 star

4%

3 star

0%

2 star

0%

1 star

0%

126 reviews

A Place for Mom has scored StoryPoint Collierville with 10 out of 10 using our proprietary review score based on 106 reviews in the last 2 years. Over all time, StoryPoint Collierville has 126 reviews with an average "overall experience" of 5 out of 5.

How we score communities
Cleanliness

5.0

Friendliness

5.0

Meals & Dining

4.8

Care Services

5.0

Activities

5.0

Staff

5.0

Value for Cost

5.0

1-20 of 126 reviews
Sort by

5.0
Paul R - Resident/client
Independent Living
October 1, 2024

They are very professional, polite, and care to my needs. The community is very neat and always clean. The food is outstanding and they have great selections. They make everyone feel at home and in my opinion. This is great for all resident. I found a great place to live.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Bill E - Resident/client
Independent Living
October 1, 2024

My experience has far exceeded any expectation I had for senior living community. Story Point is truly a family. We play, laugh, celebrate grieve and mourn together, residents and staff. The variety of programming keeps me busy on terms. The staff is professional compassionate and caring.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
RD - Child of resident/client
Independent Living
August 7, 2024
Verified Review
Review for StoryPoint Collierville

She has not been happy of late with the meals, which is discouraging.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

5

Staff

5

Value for Cost

4

Response from StoryPoint Collierville

August 16, 2024

Hello, We want to connect with you directly about your feedback on food. We do table touches every night in our community and encourage residents to share feedback with us in the moment, either positive or negative. We need more information from you in order to make changes so please call our community and ask to speak with our Executive Director. Thank you!


5.0
Jessie S - Toured community
Independent Living
August 6, 2024
Sunday tour

We had a wonderful experience touring Storypoint. We were so impressed by how nice the staff is and how wonderful the chef is!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from StoryPoint Collierville

August 7, 2024

Hi Jessie, Thank you for touring our community! If you have any questions or need further information, please feel free to call us and ask to speak with our Community Specialist. We’re here to help!


5.0
Robert W - Toured community
Independent Living
August 6, 2024

Bright and cheery and people are so friendly. Restaurant atmosphere and service is awesome. Staff is helpful and courteous. Cost value is great ? of a drastic increase at the end of the lease.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
William L - Toured community
Independent Living
August 6, 2024
Visited friends

Excellent facility. Beautiful rooms, well-maintained.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Toured community
Independent Living
August 6, 2024
Visited friends

Very nice facility. Spacious rooms, everyone very friendly.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Toured community
Independent Living
August 6, 2024
5 star 1440 experience

Amazing community that makes you feel right at home as soon as you walk in. Staff was so kind and friendly, construction is new and apartments are spacious! Senior Living done right.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Sherry W
Independent Living
July 19, 2024
Researching for a friend

Very impressed with the facility, the happiness of the residents and the employees. Did not see that at any of the other locations we visited. A friend and I were searching for independent living for [name removed] and this was where we knew she would be happy. She is there and happy and we are thrilled for her.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5

Response from StoryPoint Collierville

August 12, 2024

Hello Sherry, We are delighted to hear about your positive experience at our facility. Creating a happy and welcoming environment for our residents is our top priority. We are thrilled that your loved one found a place where she can be happy. Thank you for choosing us for her independent living needs.


5.0
Alive S - Resident/client
Independent Living
July 8, 2024

I am new resident as of [date removed]. So far I am pleased with overall experience. Most of all I am so glad I could bring my fur baby Daisy to live with here. She and I both are making new friends. Storypoint experience so far is all I prayed it would be.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from StoryPoint Collierville

July 10, 2024

Hi Alice, We're thrilled that you brought your fur baby to live with you at our community! We wouldn't want it any other way. Thank you for your review!


5.0
Shirley M - Resident/client
Independent Living
July 8, 2024

Moved into Storypoint on [date removed]. I have been completely satisfied with my new apartment. No problems with the staff or any workers. My evening meals have always been enjoyable.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5

Response from StoryPoint Collierville

July 10, 2024

Hi Shirley, We're glad to hear that you're finding life at our community satisfactory. Thank you for your feedback!


5.0
Nelle W - Resident/client
Independent Living
July 8, 2024

The friendly staff here is available to help with my needs. The maintenance crew takes care of problems in a timely time. At my initial visit. I found everything I needed here and know this was where I wanted to live. When temperatures dropped to 1 degree I did not have to worry about frozen popes - further proof that I belong here!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from StoryPoint Collierville

July 10, 2024

Hi Nelle, Our maintenance and facilities team is committed to ensuring our residents never have to worry about frozen pipes. They are always available and dedicated to providing prompt assistance when needed. Thank you for your review!


5.0
Anonymous - Resident/client
Independent Living
July 8, 2024

Story Point is my home. It is a great place to live. I have lived here seventeen months. I feel the greatest thing about being here is this genuine love. Everyone from our executive director, down to the last employee genuinely cause. The staff is like family. I feel special here.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from StoryPoint Collierville

July 10, 2024

Hello, Thank you for your review! We're thrilled to hear that you're finding genuine love in our community. Our dedicated team and the wonderful residents truly make our community a special place. Thank you for being a part of it!


5.0
Jerry W - Toured community
Independent Living
July 8, 2024

One of the best Retirement homes I have been in. The people are very friendly. It is always very clean all the time. Dining is great.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from StoryPoint Collierville

July 10, 2024

Hi Jerry, We're delighted to hear that you're finding our community to be one of the best! Dedication to care and comfort is at the heart of everything we do to enhance our residents' experience. Thank you for your feedback!


5.0
Carol W - Spouse or partner of resident/client
Independent Living
April 16, 2024
Verified Review
StoryPoint Collierville

They are not only helpful but very pleasant whenever you need something or whenever you meet them in the hall, dining room or wherever. The location of the facility is great!

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Charles L - Resident/client
Independent Living
April 16, 2024

Leadership and staff nonpareil! Friendly, concerned, helpful, and respectful! A comforting place for a trying time. Well done!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from StoryPoint Collierville

April 18, 2024

Thank you for your review, Charles!


5.0
Carol K - Resident/client
Independent Living
April 16, 2024

Great staff. Friendly and helpful. Nice amenities. Have looked at other places. This one tops them all.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Jerry W - Toured community
Independent Living
April 16, 2024

One of the first retirement homes I have ever been in. The people are very friendly. It is always very clean all the time. Dining is great.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from StoryPoint Collierville

April 18, 2024

Thank you for your review, Jerry! We love that you are enjoying what our community has to offer our residents.


5.0
Anonymous - Child of resident/client
Independent Living
April 16, 2024

We've had a great experience and enjoy all the staff, especially the front desk and leadership. The food with the new chef is amazing. Everyone is friendly and cares for each other.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Resident/client
Independent Living
April 16, 2024

It's a fine place to live - like home. The food and new chef is great. All the staff are friendly and care for all the residents. Staff is always happy.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from StoryPoint Collierville

April 18, 2024

Hello, Thank you for your review! We love hearing that you've found our community to be great and are enjoying all we have to offer. Thank you.


Viewing 1-20 out of 126 reviews

Neighborhood around StoryPoint Collierville

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about StoryPoint Collierville

StoryPoint Collierville offers 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored StoryPoint Collierville 10 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (901) 286-4290 to reach a resident at StoryPoint Collierville.

To reach a resident at StoryPoint Collierville call: (901) 286-4290



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.