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Heritage was so warm and inviting just upon entering. The staff there are very personable with southern charm. They were very attentive to our needs every step of the way! This is definitely home for my sweet aunt. She loves it there.... Read more
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.0
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13 reviews9.0
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A Place for Mom has scored Heritage at Irene Woods with 9 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Heritage at Irene Woods has 13 reviews with an average "overall experience" of 4.8 out of 5.
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I was blown away by the customer service [name removed] gave me. Also the facility were really clean and organized. The staff was very friendly as well,I would definitely recommend this facility to friends and family going forward. Thanks
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Response from Heritage at Irene Woods
October 9, 2024Hi Carlos, thank you for taking the time to leave a review for us at Heritage at Irene Woods. We're happy we could meet your expectations! Thank you, and have a fantastic day!
Heritage was so warm and inviting just upon entering. The staff there are very personable with southern charm. They were very attentive to our needs every step of the way! This is definitely home for my sweet aunt. She loves it there.
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Response from Heritage at Irene Woods
October 9, 2024Hi Denise, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
The heat got repaired at Heritage yesterday around noon. I’m so glad of that too. The employees there are very nice the food there is very good from what I understand. After 2 1/2 days of no heat I’m just glad it’s back on thank goodness. However, whoever the person was that answered the phone yesterday morning, they were very rude. As a whole I’d recommend Heritage for any senior. They are awesome. The staff is phenomenal, caring too.
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Response from Heritage at Irene Woods
January 27, 2024Pamela, thank you for your feedback and high star rating. If you have any further concerns or feedback, please contact Sam Notowich, Executive Director, at 901-737-4735. We appreciate your recommendation and look forward to continuing to serve you.
Our family had an in person tour with Heritage at Irene Woods and it was a great tour experience but only 6 men and everyone was older than my uncle so he would feel like all those old women were fussing at him like his mother did. They weren't but he was convinced it would be that way.
Response from Heritage at Irene Woods
August 28, 2023Thank you for taking the time to share your experience. We hope you have a great day!
It was a good value compared to others. People were really friendly. I would tell a friend that so far we like the place. It is clean bright and cheery. I would also tell them that I have concerns about the number of upper level staff that are leaving. Almost everyone I interacted with at the beginning have suddenly left.
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What we really like about Heritage at Irene Woods is just how friendly the staff members are as well as the other residents. My mother-in-law liked the activities, especially the bingo. Based on the experience we have had we would definitely recommend this community to other families.
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Response from Heritage at Irene Woods
May 10, 2023Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
The community is a good place. We haven't had any problems, the staff has open communication but it is hard to get them to return emails and phone calls.
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This was a good community. It was a little further from family than we wanted.
I toured Heritage at Irene Woods and we loved the amenities, dining, and everything about it. They did a great job with our tour as well. We chose another community because of the security at Heritage. You have to go through all of this red tape to sign in, but it's still very open and accessible all the way around. There was no courtyard and the apartment my loved one looked at was on the main level with outside access. We thought that would be great for his spouse when she visits, but most apartments have some sort of keypad or fob for entrance, whereas Heritage had nothing and we thought that was odd.
I would highly recommend the community to others for their loved ones. I feel my loved one is safe here, and the value is good. The move-in coordinator is very good and provided a number to reach her with any questions. The move-in coordinator is there biggest asset, I feel. I feel the staff communication with the family is very good. My loved one is enjoying the meals served, and the meal allotment is very good. The portions are generous.
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We chose Heritage because we noticed that it did not feel like a retirement community, it felt warm and inviting and did not smell. They also do not have much turnover in staff which was a big thing for us. We like that they have a little restaurant there that we are able to take grandma to eat at. They also have a physician that comes on site who is amazing and you do not have to take your loved ones out for appointments. I would highly recommend to others looking.
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I have a very large apartment, but it is expensive. They have different options of sizes on rooms depending on the cost. I was disappointed that the room was not inspected before I moved in. When I moved in there were some issues such as microwave missing parts, kitchens did not have shelves, etc. Other than that it is a wonderful place and I would recommend them to others who are looking.
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This community is very close to me and that is the main reason I picked them for my parents. We thought we could do more for them if they are close. They introduced me to the amenities provided and I got to see the 2 bedroom apartment. IT fit all my needs for my parents. The representative was professional and on time.
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See what the neighborhood has to offer and what’s nearby:
Heritage at Irene Woods offers 1 Bedroom, 2 Bedrooms and Studio. Learn more.
A Place for Mom has scored Heritage at Irene Woods 9 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (901) 737-4735 to reach a resident at Heritage at Irene Woods.
To reach a resident at Heritage at Irene Woods call: (901) 737-4735
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.