Spring Mill Pointe a HumanGood Community

I moved my Aunt with Alzheimer's into this facility in March. I visited most of the facilities in the area, and Spring Mill out shined them all. From my first appointment with Lisa, to the daily updates with Nurse Jean, I always felt like they cared about what was best for my loved one. She is currently in the Personal Care part of the facility and will eventually move into the Memory Care (Cedar Grove) which is one of the biggest reason I chose this place. The place is big enough to have a large dining facility where everyone can eat during the same times, yet still be small enough where everyone knows the names of every resident and staff member. Just setting up her large room during the couple of days before I moved her in, I was able to know most of the residents and staff by their first names. They have a large living room area with a full kitchen and dining room where they do a lot of activities for the residents. They can sign up for weekly trips, and bring in guest entertainment once a week. My Aunt doesn't do the outside activities, but she does participate in the daily activities. The food is very good, and the chef always has two "fancy" entrees to choose from, plus all the "regular" comfort foods that are served everyday such as hamburgers, sandwiches, soups and salads. My aunt usually picks 3 course from the menu, a soup, an entree, and then dessert served with coffee. They let you eat with the resident if you call ahead, and that is fun for my kids and I to stop in and have a meal with her--tons easier than getting her to a restaurant, and she (and my kids) prefer the food (and dessert choices) there. They have special events for whole families such as a Mother's Day Brunch and an Easter Brunch. Honestly though, the best part of Spring Mill is Nurse Jean and Dr. Aaron--I felt my Aunt is finally getting really good medical care. Her medication was all over the place from several different doctors, and now with one doctor, and a nurse that knows her very well, we are finally getting the correct medication adjustments to make her care so much better. She was seen every week at the beginning and now settling in to one doctor's visit a month. She is seen every other day by a physical therapist, and once a week by a psychiatrist. The amazing medical care here is such a relief that I don't have to shuttle her around to all different doctors every week, as these doctors come to her. I know as her condition moves her into the dementia care unit, her care will continue to get better, as it will increase to 1-on-1 care in that unit, and the residents seem very happy and stimulated there. The activities director is always looking for the newest ways to help stimulate those residents, just recently adding music and art therapy to their schedule. Another good thing about Spring Mill is the price--no surprises--all inclusive except for the beauty salon, so we know what our bill is going to be every month. The only thing I wish was better was their laundry service is a little spotty-it is supposed to be twice a week, but one week they didn't do her laundry, and another week they took it but forgot to bring it back. Once I put her name on her laundry basket it got back to the right room, but I think they need to do a better job with that as my Aunt gets very anxious if her clothes don't come back right away. But other than that little things, the more important things they get right here, and I feel my Aunt is very safe.

The Spring Mill Presbyterian Village is a beautiful and welcoming community. The residents are very friendly. The food is good. I just have some general concerns about the level of commitment of the CNA'S. Overall I would recommend the Spring Mill Presbyterian Village to someone and it was a good experience. My overall rating of this property is 4 1/2 stars. It is a very nice community. The value is great.

My Mother is 91 years old and has lived in her house for 67 years. Needless to say it was difficult for her to leave and relocate 3 hours away from her home. The staff is very friendly and helpful and she has made many new friends and feels right at home. She loves the food and the place is spotless.

I really love Spring Mill Presbyterian Village. They have addressed all my needs. They have made sure my mom and dad feel warm and welcome, as well as secure. It's a wonderful place with excellent staff and great activities. They have just been really wonderful with everything!

My favorite visit so far. I likely will take my mother to see it on 12/27. Move in is scheduled for Mid-March!

This was a nice community and a very private location. A community more in the center of activity is preferred.

They've done a great job so far! It's a very nice looking place, it feels like an upscale hotel on the inside. The staff are also very friendly, I really like the home-like atmosphere. We did have some care issues, where what was supposed to be a daily procedure was missed once or twice.

This was an older community. The program for the memory care was well done. I met the nurse for the whole facility and was very impressed. The travling distance may be a factor.