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Overall we are very happy with the care and accommodation she has! The staff have been wonderful and consistently communicate any needs or concerns they may have with Mom-Mom. Mom-Moms concern has been the speed in response when she pushes her button but we believe it's her requesting immediate response not taking into consideration that the staff may be helping/assisting another resident. She also added that the food has changed recently and it's not as good as it was.... Read more
Spring Hills Cherry Hill provides assisted living and memory care with a holistic approach that focuses on caring for the mind, body, and spirit. This community offers classic, elegant touches such as the crystal chandelier in the main lobby, a refined dining area, vintage-style movie theater, and a charming town center with storefronts for convenient amenities. Through the PAWS Program, pet therapy is provided to residents. This is a pet-friendly community.
Innovative technology enables caregivers to stay up-to-date on each residents’ needs, and helps caregivers to provide seamless care throughout the day. Safety sensors alert caregivers to activities such as getting out of bed and using the shower, so they can attend to resident needs swiftly. Family members can also check on their loved one remotely through this technology to see what activities they participate in, as well as any upcoming community events.
Nearby, you’ll find convenient shopping and dining options, as well as easy access to the highways, so you can easily visit nearby attractions. Barclay Farmstead, for example, is a living history museum and provides a beautiful scene.
Spring Hills Cherry Hill is an assisted living residence, which in the state of New Jersey...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
8.3
Review Score
Review Score
82 reviews8.3
Out of 10
5 star
57%
4 star
27%
3 star
7%
2 star
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1 star
9%
A Place for Mom has scored Spring Hills Cherry Hill with 8.3 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Spring Hills Cherry Hill has 82 reviews with an average "overall experience" of 4.1 out of 5.
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Lovely rooms, but more space than needed. For my situation a studio apartment would be best, but there were none available. I was put on waiting list, but room probably not available for my timeframe.
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Response from Spring Hills Cherry Hill
January 25, 2017Thank you for your feedback. We appreciate your review. Best of luck to you.
I had a good tour of this community. From what I saw everything appeared to be well-kept. The community looked nice and clean. The staff I met was kind and helpful. There were many factors that played into where place my loved one. This just wasn't the community for her and her needs.
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Response from Spring Hills Cherry Hill
October 5, 2016Thank your for your feedback. We truly appreciate your review.
They were very helpful. They have been terrific. We haven't had any issues with people not showing up or being on time. We have had a great experience with every person we have spoken with.
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Response from Spring Hills Cherry Hill
September 30, 2016Thank you for your positive review. We appreciate your feedback.
MY HOME AID ERIKA CRUI I and my husband could not be more happier with her. She is a very nice person and does her job well.
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Response from Spring Hills Cherry Hill
September 30, 2016Thank you for your feedback. We appreciate your review.
I received "in home" health care from Christina Fisher for over a year. She was a very hard worked and very friendly. My sister is retired and is able to help me now. I no longer need your service but of anything chance.. I would surely hire your company again. Thank you so much!!!
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Response from Spring Hills Cherry Hill
September 30, 2016Thank you so much for your positive review. We truly appreciate your feedback.
I used Spring Hills for a week for in home respite care for my loved one. The caregivers were nice and aside from a few glitches in the beginning they are a good service. The administrator Nicole was fun to work with and did a good job of explaining what to expect.
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Response from Spring Hills Cherry Hill
June 30, 2016Thank you for your feedback. We truly appreciate your review.
Art program in Spring Cottage is a very good idea for seniors with Dementia. Seeing my mother's paintings on display confirmed my belief that she is well cared for and that there are activities to stimulate her. Having a BBQ outside with the art show was a very pleasant afternoon with my mother.
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Response from Spring Hills Cherry Hill
June 30, 2016Thank you for your kind review. We truly appreciate your feedback.
I think Spring Hills is a nice place, overall. The facility is clean and well kept, and the staff is friendly. Mom's room is wonderful! It's very spacious, has a lot of natural light, and plenty of closet space! Really the only issue I've noticed is that residents whose rooms are located farther from the dining room can end up waiting quite a while before someone arrives to help them get to the dining room.
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Response from Spring Hills Cherry Hill
June 30, 2016Thank you for your review. We appreciate all feedback. If you would like to follow on this further, please contact our Family, Resident, and Associate Concern Line at [removed].
The single and two-bedroom units felt very comfortable, even having a small kitchen. The calendar was filled with a variety of recreational activities. The facility was very clean and everyone was friendly.
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Response from Spring Hills Cherry Hill
June 30, 2016Thank you for your review. We appreciate your positive feedback.
We are all doing great since our mother started receiving services from Spring Hills Home Care. They are very good at what they do. Our mother didn't want to go into a community, so A Place for Mom suggested home care for her and it has worked out great. Everybody from the agency has been helpful and very compassionate to my mother and her needs. We are really happy with all the help we got from Christine, she was amazing with everything from the moment we talked to her. I would recommend this agency to anyone, they are very good.
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Response from Spring Hills Cherry Hill
June 30, 2016Thank you for your kind feedback. We truly appreciate your review.
My entire family was impressed by the level of care, quality, and respect that Dad received.
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Response from Spring Hills Cherry Hill
June 30, 2016Thank you for your positive review. We truly appreciate it.
Beautiful. Clean. Rooms very nice. Very friendly. Compared to the 5 other locations I have toured [Removed] so far asked many questions in regards to my mom as a person in order to get to know her. They are very close by. I preferred the Studio over the one bedroom. One bedroom has full kitchen which is not necessary for mom. Close to grandchildren too. Will wait for them to contact me to discuss financing and evaluation. Met with Erio 9am 3 7. Liked that he made the effort to speak w nursing due to my concern they would except mom her level of care. Evaluation set for this Thursday 3 10 at 10am. I called and canceled moms evaluation for tomorrow. The 2nd one she had today did not go well. I was not there. So to give her me a rest I canceled and will call Monday to reschedule or not Ill call either way.
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Response from Spring Hills Cherry Hill
August 5, 2016Thank you for the time you took to write such a detailed review. We appreciate all feedback.
Everyone here has gone out of their way to make my aunt feel at home. She has made friends and enjoys the extra activities that are so thoughtfully provided. Any time we pass a staff member they say hello to my Aunt by name... She just beams!
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Response from Spring Hills Cherry Hill
June 30, 2016Thank you for your positive review. We appreciate your feedback.
Beautiful lobby. Rooms nice. Clean. Very friendly. Compared to the 5 other locations I have toured (Wiley Brandywine CareOne Harmony Village The Palace) so far asked many questions in regards to my mom as a person in order to get to know her. They are very close by. Close to grandchildren too.
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Response from Spring Hills Cherry Hill
August 5, 2016Thank you for your positive review. We appreciate your feedback!
Yes things are going well at Spring Hills and we do not have any complaints so far. Overall, this has been a good experience.
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Response from Spring Hills Cherry Hill
June 30, 2016Thank you for your feedback. We truly appreciate your positive review.
Everyone at Spring Hills Cherry Hill has been really nice. We are very happy. I give them very high marks on everything. We really appreciate them. I am very pleased with the experience there.
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Response from Spring Hills Cherry Hill
December 30, 2015Thank you for your positive review. We truly appreciate your feedback.
When you walk into the facility, you feel like you just stepped into a hotel. The facility is very clean, well kept and felt more like a community than an assisted living facility. The staff were warm and friendly and we were able to observe several residents participating in the scheduled activities. During our tour two different residents stopped to let us know how much they love living at Spring Hills. This one is definitely on our short list.
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Response from Spring Hills Cherry Hill
July 13, 2015Thank you for your feedback. All reviews are welcomed.
They are hands down a five. They change their menu every Friday, and she says it gets better every week, and it started at a really high place. The overall approach and how they deliver exactly what they describe, is great. They are there to make sure that if the residents need care, that is completely assumed, then they move on to the hard work on helping you enjoy life. As opposed to keeping you alive and calling it good enough.
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Response from Spring Hills Cherry Hill
July 13, 2015Thank you for your positive review. Your feedback is greatly appreciated.
My mother and father have been residents at Spring Hills in Cherry Hill, NJ for a month. Making this transition was the most difficult decision of our lives, Spring Hills is definitely everything that we could have wished for and more. The facility itself is bright, well maintained, and spacious with many of the comforts of home. Mom has always been a wonderful cook, so the quality and presentation of the dining services were very important in making our decision. We were also worried that the medical staff would not be able to handle Dad's pain management, but the trained professionals in the wellness center have provided him with comfort and he is able to live a normal, active life now. Mom is now able to enjoy her husband without being the primary care-taker, and we are thrilled that they are enjoying their new life. They celebrated their 65th anniversary last week, and according to them, "the honeymoon continues!". I couldn't be happier with the wonderful and loving care that is afforded both my parents and all of the community at Spring Hills. Mom and Dad have made many new friends and consider the staff their extended family.
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Response from Spring Hills Cherry Hill
July 13, 2015Thank you for your detailed review. Our teams thrive on feedback as we strive to exceed the expectations of our residents and families.
My dad is there and seems happy, he does like the food and the staff which is great for me since i am the single care giver and work in the city. I have one concern and it is in regard to a review that I did not get a chance to completely review , I think there were some negative tone to it. I started to read the review and when I went back to it it was gone. The main topic of the review is when the senior's money runs out the can continue to stay there using medicare/medicaid. That is one reason why spring hills was on my top list. i was assured that this would not be an issue. According to the review that I was able to read this is not the case, and this disturbs me. Spring Hills is a little higher than most places and i was led to believe that this ws the reason why. I will say it was not the only reason, i was pleased with what I saw.
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Response from Spring Hills Cherry Hill
July 13, 2015Dear Susan, Thank you for your feedback and review of our community. Please address your concerns with the Executive Director of the community or contact us directly at the corporate office at [removed].
See what the neighborhood has to offer and what’s nearby:
Spring Hills Cherry Hill offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Spring Hills Cherry Hill 8.3 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (856) 874-7700 to reach a resident at Spring Hills Cherry Hill.
To reach a resident at Spring Hills Cherry Hill call: (856) 874-7700
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.