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Definitely recommend to others. She is doing very well there and receives excellent care from the staff based on my nephew's comments as he sees her almost every day.... Read more
Spring Hills Cherry Hill provides assisted living and memory care with a holistic approach that focuses on caring for the mind, body, and spirit. This community offers classic, elegant touches such as the crystal chandelier in the main lobby, a refined dining area, vintage-style movie theater, and a charming town center with storefronts for convenient amenities. Through the PAWS Program, pet therapy is provided to residents. This is a pet-friendly community.
Innovative technology enables caregivers to stay up-to-date on each residents’ needs, and helps caregivers to provide seamless care throughout the day. Safety sensors alert caregivers to activities such as getting out of bed and using the shower, so they can attend to resident needs swiftly. Family members can also check on their loved one remotely through this technology to see what activities they participate in, as well as any upcoming community events.
Nearby, you’ll find convenient shopping and dining options, as well as easy access to the highways, so you can easily visit nearby attractions. Barclay Farmstead, for example, is a living history museum and provides a beautiful scene.
Spring Hills Cherry Hill is an assisted living residence, which in the state of New Jersey...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Definitely recommend to others. She is doing very well there and receives excellent care from the staff based on my nephew's comments as he sees her almost every day.
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A peek behind the curtain! This corporation is for profit only. Educate yourself before going into Spring Hill. Staff goes into rooms anytime, items disappear and nothing is being done as Spring Hill says it will. The poor staff is always turning over due to lack of pay. Residents have to be able to care for themselves on a cognitive and mobile ability or find another facility. Our experiences with this location is. poorly run, understaffed, doctors don’t show up and no one returns calls. You physically have to fight for a parent who is paying astronomical monthly fees. No one does what they say they will!
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Horrible experience. It's great for independent living, but not assisted living. Doctors don't show up or return calls. Nurses always too busy no call backs. Rooms not vacuumed and cleaned as promised. They also screwed us out of money.
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[name removed] and [name removed] are incredible and show genuine care for not only the residents but their families. Absolutely would recommend this community to others! During our initial tours some of the residents even expressed how much they liked it there. Felt good knowing it wasn't a "show" they were putting on.
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From the front office, front desk, all of the caregivers and maintenance, they were all very nice, loving and care to my mom. (Even on her bads days when she could be difficult)I would definitely recommend Springhills to anyone and everyone.
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Overall the facility is fine. A little tired in some places but located in a central easy accessible area. Staff overall was wonderful to us. Very helpful and caring. That is all of the staff, housekeepers, aids and nurses. Especially the last week and after Donna passed. I remained for about two weeks and everyone was caring and kind to me. I would return if my health and condition warranted.
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Response from Spring Hills Cherry Hill
April 21, 2023Dear Colin, Thank you so much for your positive review. We value your feedback and appreciate your time.
I would recommend the community to others for their loved ones. The staff and residents have been very pleasant, friendly and helpful. The community was upfront with the information we requested and there were no surprises along the way. The staff communication with the family has been very good. They are responsive to our questions and they have been proactive in reaching out when they need to let us know about our loved one.
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Response from Spring Hills Cherry Hill
December 7, 2022Dear David, Thank you so much for your review and recommendation. We hope it helps others looking for assisted living care.
Also a very nice tour with lovely staff and great facility.
Response from Spring Hills Cherry Hill
September 6, 2022Thank you for your positive review! We appreciate the time you took to leave us feedback!
My father really likes it here. He likes the people and his apartment a lot. There are a lot of turnover issues with the staff - a lot of people are quitting recently, but that has been our only complaint. Moving here changed his life and our life for the better. I would definitely recommend Spring Hills Cherry Hill.
Response from Spring Hills Cherry Hill
September 6, 2022Thank you so much for the time you took to leave us a positive review. We appreciation your feedback and recommendation.
Our family had an in person tour and the staff members were very very helpful, everyone we met with was fantastic. The facility itself was wonderful but we were just not interested in the memory care part of it - it was to smaller. However if she was able to live on the assisted living side we think it would of been a phenomenal place
Response from Spring Hills Cherry Hill
May 24, 2022Thank you so much for the positive feedback. We truly appreciate the time you took to leave us a review.
Spring Hills Cherry Hill is a very nice facility but is it really big. It is an "old"/nice hotel that was converted and we were looking for a place that was a little smaller in size for our loved one.
Response from Spring Hills Cherry Hill
April 14, 2022Thank you so much for your recent review. We value your feedback!
we toured this community and found it very nice. it was actually our second choice. it had a hotel type of feel, as in it was very big. while spring hills did offer religious services, it was not for the practice of my loved ones preference. we chose another community because this one was also further away from family.
Response from Spring Hills Cherry Hill
March 8, 2022Dear LK, Thank you so much for your feedback. We appreciate the time you took to leave us a review. We wish you and your family all the best!
I would recommend that your loved one be able to speak to the caretakers. It would be nice for the staff to be able to care for the hygiene of my loved one more frequently without having to be asked. The community is very friendly and beautifully decorated inside.
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Response from Spring Hills Cherry Hill
January 13, 2022Thank you so much for taking the time to leave us a review. We do appreciate your feedback and will share it with our team.
We had a great tour with Spring Hills Cherry Hill, the staff spent a lot of time with us answering our questions. It was a very nice place but the rooms are single rooms and we were looking for more of an apartment looking space.
Response from Spring Hills Cherry Hill
December 14, 2021Thank you so much for your kind review. We hope it helps others looking for assisted living in Cherry Hill, NJ.
This is a nice looking community, but don't expect the costs to be what they say they are. The fee starts as a flat rate, and then it goes up based on the individual's care needs. The price point compared to the competition is better, along with the community. There was several leadership staff changes right after my loved one moved in, and this lead to chaos for my loved one and myself. The people that are here now, they try to be proactive.
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Response from Spring Hills Cherry Hill
October 20, 2021Dear J.N., Thank you for the time you took to leave us a review. We appreciate your support!
I feel the community has done a good job of containing the spread of the virus. They have been conservative of their planning. Unfortunately like activities have not been available, but this is to prevent the spread of COVID. They have had some staffing issues. I don't know of any community that hasn't. There are no discounts when staffing levels aren't provided. The wait times for care has increased.
Response from Spring Hills Cherry Hill
April 27, 2021Thank you for sharing your experience and appreciating how our team has navigated such a difficult time for everyone. We will continue to try our best to provide the best possible care.
They make me feel like family!
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Response from Spring Hills Cherry Hill
February 23, 2021Thank you for the 5 Star Review! We truly value your feedback!
The community always smells fresh. We do have to make sure we are attentive of my mother's room after they clean it. Overall, the community is always spotless and they do an excellent job keeping up. The staff responds very quickly to our questions and concerns, especially regarding my mother's care. They do offer a variety of activities for the residents and they seem to have something that appeals to everyone. Spring Hills Cherry Hill is very expensive, however the quality of care and peace of mind are very high.
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Response from Spring Hills Cherry Hill
September 18, 2020Dear Marchelle, Thank you so much for sharing your positive experience with us. We do appreciate your support!
My mom has long term care insurance which helps with cost. Care services have been good. They have activities but don’t push the residents to attend. Good place, I would recommend others to go there. Food is excellent, open dining they can go any time and order off the menu. They do not have a walk in tub, only have walk in showers. My mom loves the chandeliers in the lobby.
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Response from Spring Hills Cherry Hill
February 23, 2021Dear Anonymous, Thank you so much for this kind review. We appreciate your support to help others make a decision about assisted living in Cherry Hill, NJ.
If I could give no stars I would, this place is horrible. I feel bad I put my dad here. The care is horrible, the dining room is horrible. Everything about this place is horrible. If you are looking for a place for a loved one stay away!
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Response from Spring Hills Cherry Hill
February 28, 2019Thank you for your feedback. We appreciate all reviews. Please contact our Family, Residents and Associate Concern Line at [removed].
See what the neighborhood has to offer and what’s nearby:
Spring Hills Cherry Hill offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.
Spring Hills Cherry Hill has received an average review rating of 4.1 based on 80 reviews. See all reviews.
Call (856) 874-7700 to reach a resident at Spring Hills Cherry Hill.
To reach a resident at Spring Hills Cherry Hill call: (856) 874-7700
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.