Solstice Senior Living at Groton

The staff are wonderful. We were so pleased when we visited this community, that we didn't not go visit any others. I was so impressed with the director. She was very accommodating, helpful, and made us feel very comfortable. She was very transparent about their shortfalls and I appreciated how she was open, honest, and forthcoming. On move in day. the director personally brought our family a tray of lunch foods. We also got to choose flooring and paint color for his apartment. My father is so happy there as well, and it a huge relief to me that he is well cared for. I thank god that I got him in there. It is like resort style living. The transportation staff are so friendly and take the residents all of the places they need to go. The activities of plentiful. They have a library, a beautiful sitting room with a fireplace and a piano, a nail and hair salon all in a beautiful country setting. The food is good. It is wonderful that he has three cooked meals a day with menu options and a 24 hour snack and coffee bar.

We were limited by resources and time when looking for a place for my 63 year old brother We met with [name removed] and toured the place without [name removed] and then with him. I was concerned that it would not work for him. He was coming here after a 35 day hospital stay and 25 more days of rehab. We have [name removed] as home health aid who is fabulous and affordable checking on him twice daily. The Apartment is beautiful. The maintenance staff including weekly Housekeeping is great. I’m here quite often to visit and haven’t seen my brother this happy in years and years.

The care at this community for my mom. The staff are nice and caring and very attentive to her needs. I like to see that the other residents are happy. My mom is very happy with the caretakers that are so helpful. She is happy there and that makes me know she is getting great care. We would recommend this community for the care of a loved one.

Pretty good place, and staff. For our needs, I feel my parents need more care than the " independent living" provides.

Great facility for independent living. Friendly and responsive staff and residents. Clean building and many services including local transportation,attractive grounds best value in the state.

Mom truly enjoys living at this community. She has made friends. The food is adequate and they have plenty of activities. The staff in general do a good job. There are some things I wish they were a little more attentive to. All in all I would give them a B plus. The community is very clean it is like being at a hotel suite and going down to a beautiful dining area. The community is inviting and I have already recommended it.

I do like the community so far. The staff does help out as much as they can. I also like that they provide transportation to the store and certain doctor's offices. The only thing that I do not like is the food. They never give you what the menu has on it and it is cold, nasty, and no flavor. Also we can not have salt and they keep giving it to us.

Very clean, varried activities, very active fun place to live.

As a resident of over three years (Oct 2013-Dec 2016), if I were to be asked what was my basic objection to living in WFE, I would express the matter this way: the expensive and ever increasing rent I was obligated to pay was inordinately disproportional to the consistently poor quality of services I received in return and discordant with the highly unpleasant living environment I was forced to endure there. As a prime example of the former, let me point to the meals. These are rigidly regimented to coincide with certain hours of the day. The food at lunch and dinner is far too often substandard in quality and lacking in savor. Because of the large throng of people filling the dining room, combined with a chronic shortage (and rapid turn-over) of staff, service is frequently at an excruciatingly slow pace. The second aspect of my grievance is illustrated in the following. Not wishing to make waves or admit openly that some tenants pose a threat to others, management does little if anything to address the problem, and thus winds up in effect protecting those who are a menace to the community. [removed]. Despite my complaints, neither the corporate office nor onsite management communicated to me what its officials proposed to do in response to such grossly offensive behavior. Guaranteeing the safety and well-being of residents apparently does not rank very high in the order of priorities of the Holiday senior communities. I must also mention some of the more prominent affronts that continually assault the senses here--the recurrent pet defecations outside the building, the rank, foul-smelling hallways, in constant need of fumigation, emanating from rank, foul-smelling apartments, urine-tainted and smelly seats in the dining room and in the shuttle bus. The list goes on. The population of Windham Falls is now largely composed of aging, wizened, and enfeebled semi-invalids who require, as the case may be, aides, walkers, or wheelchairs as supports to live. All those not totally incapacitated or in a complete state of dotage may apply for admission. A good part of the younger retirees (like myself) who once resided here have since decamped for more congenial living quarters elsewhere. But if the reader still remains interested in becoming a resident, falls under the above described categories, and is willing to overlook or ignore the facility's many flaws and defects, then this is just the place for you. If not, then you should give it a wide berth and seek your abode in some other setting and locale.

Love everything about this facility

It has been one month since mom moved. She is adjusting well with the help of the wonderful staff at Windham Falls Estates. It is comforting to know she is safe!

We are extremely satisfied. The Windham Falls Estates is a wonderful place for seniors to live independently. The food is excellent. The staff and residents are caring and friendly. It's a very caring community with nice people. The value is excellent. I would rate the value six stars if I could. We are just extremely satisfied with the Windham Falls Estates. It has been a really good experience. Five Stars.

I think they do a very good job at Windham Falls Estates, I would give them high marks across the board. It is a nice looking, clean community, and the staff are friendly and do a great job looking out for the people who live here. We are very pleased by the experience overall!

everyone is very friendly and helpful.the apartments are very nice for the price.its convientley located.Everything is nearby.Fort hill pharmacy delivers medications for free.My only complaint is it takes forever to be served food in the dining room.Its not uncommon to spend 2 hours for the main meal at noon.

I placed a conserved client at WFE. I have talked to other lawyers who have also placed clients there and all had nothing but great things to say. I don't have enough experience yet to really give a thorough rating analysis. the only glitch was with my client's pet; when I agreed to rent an apt, it was clearly understood that my client had some mental problems. I was assured that it was not a problem and that with the extra $25, she could have her cat. On the day I was moving the cat into the apt, the manager of WFE called to tell me that because of my client's particular illness, she could not have her cat, and he was of impression the rent we had paid did not include a pet fee. Of course, I was very annoyed and upset because I had assured my client that she could have her beloved cat. I was ready to move my client out of the apartment and sue for damages. I could not bare to have told my client that she could NOT have her cat afterall. As you know, when someone is old, or ill, or both, their pets are sometimes their lifelines to sanity. The manager did call me back stating that he had spoken to someone higher up and the cat would not be a problem as long as I had ample outside help coming in to watch over my client and her cat. This still stings with me.

They provide three meals a day and have a service bar that offers hot drinks and water or lemonade and snacks. They have a slew of activities going on, if I didn't have my own house I would want to live there. They have movie night and bingo and puzzles and crafts, and once a month they even have a themed luncheon. It's a great place. I chose it based on the affordability, the geographic location, and the services offered. The apartments are really nice and cute, and they have a bright cheery atmosphere. The sales team was very helpful. Sometimes there are maintenance things like upkeep that could be done, but I don't think in the spectrum of things that is a very big thing. The managers are always there helping out. They live right on site and are kind of the trouble shooters for the community. There was no waiting list. Everything is included, meals, special activities, rides to the docter, the grocery store, and even scenic drives. It's situated where you drive over a beautiful reservoir, it looks rural with lots of trees in the area. They have a carport to keep your car under the shelter.

It seems to be a nice place. On the good side, there are residents there all the time. It's all independent living, not cared living. They do provide three meals a day. They try to have activities, but it seems like a lot of the time they are a bust. On the bad side, the staff has changed out. There are only a couple of staff members that have been there the four months that my mom has been there. Tons of manager turnover. That kind of surprised me. They use a pressure sales tactic to get people to move in and I am sure there is some sort of commission thing that goes on, so the staff doesn't last. The other thing is that her apartment is very small, about 600 sq feet, and she pays about 2200 a month in rent which includes electricity and cable but not care. On top of that, my understanding is that they raise the rent every year. As far as what my mom has said, she doesn't really want to move out, but it drives her nuts being there because everyone that stays during the day is in wheelchairs or has dementia. All of the active people leave during the day. My mom can't drive, so she feels stuck. She doesn't really have the social life that she had hoped for. For extra help, you can hire Visiting Angels, and I think they have an office in the building, if you want to pay extra for that. The other thing that is kind of nice is because the unit is in Groton, Groton has a really, really nice senior center. A bus comes and takes people to the senior center, but the catch is that you have to be able to walk. My mom uses a walker so she can't get up the steps on the bus. If you could walk, that would be a huge perk. She has a one year lease where they can't raise the rent, but she can walk away any time. She had to pay a month's rent in advance.