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Atria Crossroads Place

One Beechwood Drive, Waterford, CT 06385
9.0
Review Score
72 reviews

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Atria Crossroads Place community exterior
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Lynette B - Spouse or partner of resident/client
5.0
Tough Decision, Good Results

Making this decision was the most difficult thing I've ever done, but it was necessary. Atria made the process as easy as possible, answered all my questions, and made me feel comfortable. well-cared for, happy, and SAFE!... Read more

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About the facility Atria Crossroads Place

Situated along the I-95 corridor on the scenic outskirts of Waterford, Connecticut, Atria Crossroads Place offers a semi-rural location with easy access to big-city resources. The stately, multi-story community building radiates hospitality with its warm yellow exterior, plentiful windows, and classic design features. Atria Crossroads Place's bright interiors and well-maintained outdoor spaces give seniors plenty of opportunities to find a place to relax and unwind.

With a history of focusing on quality in the industry, Atria Senior Living features upscale amenities and luxury services, including chef-prepared meals; housekeeping and linen services; and chauffeured transportation. The staff of Atria Crossroads Place crafts engaging activities and events to bring people together in the neighborhood-like atmosphere of this community.

To help reduce waste, save on postage, and avoid the risk of delays and late fees, Atria residents can make secure online payments automatically each month. The Community Business Director at the community of your choice can help you sign up upon move-in.

Seniors can stay active in this independent living, assisted living, and memory care services community by exercising with friends in the on-site fitness center, discovering a fun novel in the intimate library, or by walking their dogs on the community grounds. Choose...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Atria Crossroads Place is a community within Atria properties. See all Atria communities.

Pricing for Atria Crossroads Place

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Atria Crossroads Place

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Tue
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Amenities at Atria Crossroads Place

Health Care Services

Memory Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Vegetarian
Anytime Dining
Guest Meals
Meals Provided

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Full kitchen
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Transportation at Cost
Uncovered Parking

Pets

Weight limit 1-15lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Fitness Center
Movie or Theater Room
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Outdoor Walking Paths

Languages spoken

American Sign Language
Dutch
English
French

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Visiting Rabbi

Reviews
for Atria Crossroads Place

Write a Review

9.0

Review Score

Review Score

72 reviews

9.0

Out of 10


5 star

66%

4 star

21%

3 star

9%

2 star

3%

1 star

3%

72 reviews

A Place for Mom has scored Atria Crossroads Place with 9 out of 10 using our proprietary review score based on 14 reviews in the last 2 years. Over all time, Atria Crossroads Place has 72 reviews with an average "overall experience" of 4.4 out of 5.

How we score communities
Cleanliness

4.6

Friendliness

4.6

Meals & Dining

4.3

Care Services

4.5

Activities

4.4

Staff

4.5

Value for Cost

4.2

1-20 of 72 reviews
Sort by

3.0
Jackie L - Resident/client
Assisted Living
August 27, 2024
Very disappointing. Not at all what I was lead to expect during my tour

Not geared for independent living. Most activities are at assisted living level. Many things that were promised never materialized. Cleaning not very thorough.elevators so dirty. Staff mostly friendly. Food is hit and miss. Menu not always available.

Cleanliness

3

Friendliness

5

Meals & Dining

3

Care Services

3

Activities

3

Staff

5

Value for Cost

3

Response from Atria Crossroads Place

September 3, 2024

Jackie, thanks for reaching out. Your feedback is important to us, and I’ve shared your review with the Executive Director. He would appreciate the opportunity to speak with you about the concerns you mentioned. You can speak with him at the community, and I’m also available at CustomerService@AtriaSeniorLiving.com.


5.0
Lynette B - Spouse or partner of resident/client
Assisted Living
July 12, 2024
Tough Decision, Good Results

Making this decision was the most difficult thing I've ever done, but it was necessary. Atria made the process as easy as possible, answered all my questions, and made me feel comfortable. well-cared for, happy, and SAFE!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Donna B - Toured community
Independent Living
July 11, 2024
Good experience

The staff are really kind and caring with my dad. My dad likes the food and the choices. Facilities are kept very clean. We’re as the staff have been very welcoming the residents are not so much. Part of this may be my dad has not been reaching out in joining activities yet. We are happy with our choice overall.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Anonymous - Child of resident/client
Assisted Living
June 14, 2024
Verified Review
Review for Atria Crossroads Place

In my opinion, this Atria Senior Living facility is the best place for my loved one with Memory loss.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Paige - Child of resident/client
Assisted Living
May 17, 2024
Verified Review
Review for Atria Crossroads Place

We have been very happy with Atria. It has been a huge relief to know my mom is safe and in a caring community. She truly feels like Atria is her home. We would definitely recommend Atria to others.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

3

Staff

5

Value for Cost

4


4.0
Anonymous - Child of resident/client
Assisted Living
April 16, 2024
Verified Review
Review for Atria Crossroads Place

They were very good. I would recommend to others.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
Anonymous - Child of resident/client
Assisted Living
December 27, 2023
Verified Review
Review for Atria Crossroads Place

Our experience with Atria has been remarkable. My mother has enjoyed musical events and games; gone on day trips; and has had old friends and family over. She has met truly lovely people and is enjoying seeing her new friends. Everyone who works at Atria has been friendly, caring, and helpful in one word, stellar. My mother has even enjoyed going downstairs to just sit by the fireplace and relax. My brother, sister-in-law, and myself have had tears in our eyes whenever she has actually gone out and done something other than sitting in her apartment. Atria has been a most amazing gift to my mother, and to our family. Atria has given our mother autonomy and her family joy and relief that she is engaged with life and safe. From the bottom of hearts, thank you Atria.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


1.0
Timothy - Resident/client
Assisted Living
December 14, 2023
Verified Review
Atria Crossroads Place Experience

I thought Atria was a nice place. While it was a nice place I think the way they take your money isn't right. Signed rental agreement on [name removed] because we would miss the special. Never spent a night there. Due to difficult conditions with health we never ever really moved in. Gave them a letter [date removed] cancelling the contract. In total the took $[removed] of our money with no deposit return. I will never recommend your company or Atria to anyone. $[removed] from seniors with health issues, and on fixed income.

Response from Atria Crossroads Place

December 22, 2023

Timothy, we value your feedback. I’ve shared your review with the Executive Director, and she would be happy to speak with you directly about your brief experience with our community. You can contact her directly, or email me at CustomerService@AtriaSeniorLiving.com and I’ll put her in touch.


4.0
Gwendolyn - Toured community
Memory Care
May 11, 2023
Verified Review
tour review

Our family had an in person tour with Atria Crossroads Place and the community itself was very beautiful and the staff members were very welcoming and friendly but they were not equipped to handled our loved ones catheter so it was not going to be the right fit for our family.


4.0
Anonymous - Spouse or partner of resident/client
Assisted Living
April 21, 2023
Verified Review
Review for Atria Crossroads Place

My loved one has adjusted quite well to her new surroundings since moving in. It's the best known senior living facility in the area. We picked this community becasue, the overall value for monetary cost was better than others in my view. I would recommend to others.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
Paige - Child of resident/client
Assisted Living
March 1, 2023
Verified Review
Friendly staff

What we really like about Atria Crossroads Place is the staff are super friendly and actively use the resident's names. Based on our experience so far we would recommend this community to other families.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
patty S
Assisted Living
December 13, 2022
Comfortable and festive

I helped a friend move her mother into Atria. I have never been there before and was so impressed! The stairway at the entrance was beautifully decorated like something out of a movie. The employees were very helpful and residents very welcoming. Now I know why my friends Mom chose to live there!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Sage B - Toured community
Assisted Living
November 30, 2022
Very Welcoming

Although we are just starting our research for my Mom, this place is currently our top pick. The environment is very warm and welcoming and all the residents seemed very happy to be living there. We saw an entertainer while we were there and the staff we met all greeted us and seemed attentive to the residents they were with.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

4

Staff

5

Value for Cost

5


5.0
DM - Child of resident/client
Assisted Living
October 27, 2022
Verified Review
Helpful Staff

The staff at Atria has been wonderful. They were extremely helpful with getting my mother moved in and settled. They've been patient and understanding of what she was going through in having to make this transition. They're feeding her well, cleaning her room, and taking good care of her. And she's really enjoying the activities.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Child of resident/client
Assisted Living
September 28, 2022
Verified Review
Our families experience

What we really like about Atria Crossroads Place is the size of the community and just the feeling you get right when you walk in - it is very inviting and just has that homey feeling to it. Right now the activities are just okay, but they just hired on a new activities director so hopefully they get better. Based on the experience so far we would recommend this community to other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

3

Staff

5

Value for Cost

4


2.5
anonymous - Child of resident/client
Memory Care
September 13, 2022
Verified Review
Our families experience

The staff members at Atria Crossroads are very friendly but unfortunately there is just not enough of them and so we have a concern that what we are expecting and paying for are just not being met due to the staffing shortage.

Cleanliness

2.5

Friendliness

3

Meals & Dining

2.5

Activities

2.5

Staff

3

Value for Cost

2.5

Response from Atria Crossroads Place

November 14, 2022

Hello, Thank you for taking the time to share your concerns. It is important to us, just as our residents’ well-being is our priority. I have shared your comments with our Regional Vice President and Executive Director. If you'd like to personally speak further, please don't hesitate to contact us at customerservice@atriaseniorliving.com.


5.0
Matthew - Resident/client
Assisted Living
August 23, 2022
Friendly Staff

I brought my parents in to see Atria. They were concerned I wanted to put them in Nursing Home. They were overwhelmed by the friendly staff! They even asked us to join in on the Family Feud game they were playing! My parents (and I) were so impressed!

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

4


5.0
David J - Toured community
Assisted Living
August 23, 2022
Tour

I had a tour with my mother that [name removed] was more than pleasant with us. She gave us all the information we wanted and gave us a wonderful tour of such a remarkable community. During our tour [name removed] introduced us to I believe the Maintenance Director [name removed], in which he was very friendly and had some nice advice for my mother on why to move to Crossroads Place. I just want to say thank you to the staff and [name remoed]. Thank You.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


2.0
anonymous - Resident/client
Assisted Living
August 15, 2022
Verified Review
a nice community but they could work the price

I would not recommend this community to anybody, they need to work on improving the price to get in here.

Cleanliness

3

Friendliness

4

Meals & Dining

5

Care Services

2

Activities

No data collected

Staff

4

Value for Cost

1

Response from Atria Crossroads Place

August 22, 2022

Hello, Thank you for sharing your feedback. It's important to us. We set a high standard for delivering the quality service Atria is known for, as well as take pride in serving our residents.


5.0
Lisa F - Child of resident/client
Memory Care
August 10, 2022
Verified Review
My dad is safe

It is friendly and the staff is really welcoming. It's a very light hearted place; they work very hard to know everybody and they have eyes on everybody which is very helpful as a family member. They know more about my dad than I do sometimes, as they see a different side of him - which is nice.

Cleanliness

5

Friendliness

5

Meals & Dining

4.5

Care Services

4.5

Activities

4

Staff

5

Value for Cost

4


Viewing 1-20 out of 72 reviews
Additional reviews gathered from Senior Advisor

Neighborhood around Atria Crossroads Place

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Atria Crossroads Place

Atria Crossroads Place offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Atria Crossroads Place 9 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (860) 444-6700 to reach a resident at Atria Crossroads Place.

To reach a resident at Atria Crossroads Place call: (860) 444-6700



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.