Shipley Living

Our overall experience at Shipley was great. The food and physical therapy exceeded expectations. Kudos to the chef! The night staff. was nice but there were different caregivers and it would be great to have just one or two dedicated. [name removed] were excellent, compassionate and caring!.

My husband and I have been living at Shipley Living for the last 2 years. I have to praise the staff to no end. They are all lovely, polite, friendly, smiling and very attentive, remembering everyone's name, and whatever you request they will do it pleasantly. There is not enough praise that the staff deserves.

The transition is a really big part but they could do a better job with communication, Its been a good place but there is room for improvement. The food could be better. More programs for the residents would be more beneficial.

I would suggest asking alot of questions while touring. Activities need to be better. They are the same thing every day and it gets boring. I would recommend this community to others based on my experience.

We toured several community in the Wilmington area for Mom. Out of all of them, this was the most dated community. An older look to it, my Sister and I were impressed by the decor of this community. Apartments (should say rooms, not more than a room), very dated, if you are into that for the money that you would be spending, The tour was good, the nursing staff seemed friendly, the biggest issues besides the dated part. Is there is a ton of long hallway and long distances that Mom would have to walk to get to an activities room, or the dinning room or the nursing station.

The community needs a complete overhaul. Every time I visited my mom, there's always something breaking down. The ceiling was leaking, they had a huge bucket for days collecting water, and you can always find the staff on their cell phones or sitting down. I will say, if you want to hear a lot of gossip and whats going on about the building, just sit in the room for awhile. The staff is so loud and gossiping just about anything. Better than a soap opera. Rehab was nice, In and out. no complaints Food was decent

I visit there about once a week. There is a storage closet on the right side of the hallway and there is a recessive cpr manakin laying/sitting in a chair that looks like a resident that has been put in the closet and or passed out! It is very alarming and unexpected as you walk by. My Mom's room is dusty all the time with garbage underneath tabels and floor needs to be vaccuumed. Bathroom in room needs a paint job, face lift of some kind. The activities are great-happy hour-dining services.

We used Shipley Manor briefly for rehab care for a loved one, and overall I was not impressed. The care services seemed uncoordinated, and they seemed more focused on convincing us to convert her to a full time resident than helping her to recover.

The staff at this community is very friendly and courteous. They seem to be genuinely concerned about my mother's well being and that she stay active. The facility is small enough to stay friendly but large enough to give variety. My mother says the food is good and she doesn't miss having an early meal because brunch menus are available. the maintenance personnel have been very helpful in performing various task for her.

They have been wonderful for my mom, just wonderful! I enjoy going to visit my mother there. They are very friendly and the care service is wonderful. She is independent, but she fell and the staff on duty was able to help. So when she took her tumble they were able to provide the care there so that she wouldn't have to go somewhere else for that. They have a lot of activities, movies, bingo, blood pressure checks, outings, mystery tours, etc, and they can participate as much or as little as they want. I can't find a fault!

I didn't care for the assisted living, it was very institutional and not very pleasant.

My mother was here almost 10 years and they handled all of the medical stuff. I think it was a good experience, my siblings didn't care for it but I think that's because you have to walk through the health center and it's kind of in your face what's coming down the road, it's really not fun, but I personally thought it was a good place. I don't know if my mom needed a change or what, I let it happen and I don't think I should have. They had a psychiatrist come in and dealt with all of the medical stuff but we needed someone to help with the daily things like getting dressed even though I liked having the nurse check on her directly and daily.

Owners gave a fabulous tour and invited us for lunch. The residents were very friendly and the atmosphere felt like a family. This is our 1st choice. The music opportunities were unique and she loved the fact that they have a choir.