Forwood Manor

We are so grateful to have found this fine place for our family member. Every step of the way there was great info, consistent support, and for every question a clear and readily available answer. After 6 weeks of living at Forwood Manor, we continue to be impressed and grateful for the staff as well as the beautiful buildings and grounds.

Forwood Manor turned out to be a good transition for my friend. There are minimal safety features, fall alert and some pull-chains and a dining room for meals. It doesn't have the level of intrusiveness that assisted living has. The apartment is generously sized and we were thrilled with the patio door leading to the outside for the dog, they are pet friendly. Everyone has been very nice, we've had a few maintenance issues that could have been addressed more quickly, but other than that a good fit so far.

I had a really wonderful tour at Forwood Manor, led by [Name Removed], who is one of the most delightful people ever. He knew everyone’s name in the place and had a hello and a kind word for each of them, staff and residents alike. I’d been quite nervous and worried about what to expect, and I was put at ease immediately. I can tell [Name Removed] truly cares about the residents and their families. The best part is that he gave me hope that my mom could have a better quality of life, and that meant the world to me.

Wonderful facility! Everyone was so helpful, positive and greeted us like we were family. My aunt and uncle will thrive under their care. Thank you [names removed] and the rest of the staff for making Forwood such a wonderful home for families.

This facility is a great place to have a loved one live. They have regular activities and the residents are friendly. The food served is good and they pay attention to dining. The staff are friendly.

Beautiful facility. [name removed] was very pleasant, professional, caring. The staff were very friendly. The grounds were immaculate. The dining room was beautiful with friendly staff. The tour was very informative and thorough.

My mom is 93 and worked until she was 91. Candidly, she never wanted to live in a group setting, but a year ago she broke her hip and had to move to independent care in NJ. Since her four kids were now spread from NH to NC, I was the closest one, 2 hours away, in DE. Forwood came to mind because we are friends w [name removed]. [name removed] and the whole Forwood experience have been great. Moving here from NJ made sense: 1) it’s over $2k cheaper per month; 2) she’s closer to family (10 min); 3) space is close to double what she had; and 4) intellectually, it’s a great fit because she’s still reading novels, so the fact that 70% of the residents are in independent living means she has a lot of people there whose minds are still fully engaged. [name removed] has been great throughout the process. Listened and responded well to her needs and has been helping her transition and build a new network. She’s very happy there, which gives us peace of mind, and she’s just 10 min away.

[name removed] are wonderful leaders! Everyone is kind, caring, friendly and there to help. My mother recently went through a health crisis and [name removed] helped my family navigate getting my mother into their assisted living program. It was painless! The last thing you want to worry about is the details when you are struggling with a loved one’s health. [name removed] took care of the details of mom’s new living situation while my family took care of mom. I cannot say enough about this wonderful facility!!! I love Forwood Manor! Thank you, everyone, for all that you do!!!!

I would say that the balance between independence and care is just what she needed being mobile. She had the option to be very social or private as she chose- she was able to manage her own medication and self care while they provided meals housekeeping security and risk-free living. They also provide car services and weekly shopping trips for the residents. She had a great experience here at Forwood Manor.

I needed a location that would allow my service dog and 2 emotional support dogs. When I signed my 2 month lease I stated several time I had my three dogs and was reassured that wouldn’t be a problem. But in the dining area they didn’t want my service dog there. I had to tell them the law. Socialization, activities none. Maintenance never helped with my carpet. I had a fall and spent several days in the hospital. Upon return I spend tine in the medical unit. There I witnessed staff belittling 2 residents and treating me like a leaper. They required I take a COVID test, but 2 months I am still waiting. And I’m waiting for my COVID injection. And was told I had to get rid of my dogs. I came because I was told I could have my three dogs. Staff that delivers my meals are ok if you like your drinks spilled on the tray. Staff that deliver the mail are friendly. Can’t get involved in any activities. I came so I could keep my 3 dogs I love the location but,

I would not recommend this ‘5 star’ community. Highly disappointed for the incredible amount of money my father spends every month. My father has been at Forwood for 3 months, he moved here after my mother died. He was very lonely and we thought this would be a great way for him to meet people. Covid is still going on and this facility does nothing to help the seniors stay active and provides NOTHING for to do to interact safely on a daily basis. After a storm over a month ago, the front entrance is still in disarray and no work has been completed to fix the entire front entrance and adjacent meeting area for guests ‘who are not allowed to visit’. My father wants to move and we are looking. You pay a 4000 dollar one time fee....you get nothing for this! Do not place your loved ones here...it is all a lie to get your money!

While my in-person tour was restricted due to Covid-19, [name removed] was most helpful in describing the apartment layout along with detail of the unit paint/carpet scheme. It would appear that Forwood Manor management has instituted very strict safety requirements (gowns, masks, gloves, face shield), which is a sign of their concern for the safety of residents and employees. [name removed] is a wealth of knowledge about the facility and the management company. I saw residents walking outside on the property wearing appropriate safety masks. From the outside of the building, I saw that the apartment I was considering has 2 big bay windows, which look ideal for plants. Forwood Manor appears to be a nice place to live.

We chose this community because of the activities provided and the food, but both have been impacted because of the virus. The room sizes are nice, my mother has two nice walk in closets. She ate here once before the shutdown and they served restaurant style. Now because of COVID, they deliver the food to her room. My favorite part about the community so far has been that they really try to create a community environment. They had a parade of antique cars come by and the staff did Christmas in July carols in the hallway. They are making an effort during the restrictions. I would recommend Forwood Manor.

My mother has been in Forwood Manor for over 5 years, first in Independent Living and now in Assisted Living. The best thing about Fowood is the staff. My mother absolutely loves them, so of course I do too. I call them her Forwood Angels! Back when I could visit in person I enjoyed meeting the nurses and managers -- they are such caring people, and getting to know them gave me full confidence that mom was in the best of hands. I should add that Mom also LOVES the food. Lots of choices. And when she's too tired to go to the dining room for breakfast they bring it to her -- happily! During the Covid-19 pandemic I have kept in close touch with management and they have been meticulous in keeping mom safe. Of course it's sad that I can't visit her now, but at least I know she's safe and happy, and Forwood has facilitated zoom calls so that we can still see each other from afar. Thank you Forwood Manor for giving me piece of mind!

We have been touring communities in the Wilmington area for our Mom. This community is very nice, get appeal when walking up to the main entrance, the elderly have porches on the first floor. (Loved it). Friendly front desk person and a great room just off the main lobby. The elderly had an entertainer preforming and they were enjoying it. Only a couple of down falls for this community, the front hallways to get to the assisted living or any main common areas (like dinning room, the front lobby great room, activities room) are long and dark (need to invest in better lighting). The carpets are dated and very dark, which doesn't help with the lighting of the hallways. The independent living very beautiful, but they need to make improve the assisted living to the standards of the independent living. The assisted living looks like a step-sister and has not had any attention to it. Apartments in the assisted living looked more like a converted nursing home room. Nothing worth mentioning. Prices were a little high, for not a great assisted living. Not a place for Mom.

Very nice and comfortable feel to the place. Nice people. Very interested.

excellent -- [name removed] was very good about explaining the community. We like the fact that it is a CCRS community. Forwood was clean with many places to sit alone or with people when you want too. Staff seems to intermingle with tenants. Room outside to sit and enjoy the nice weather. Walking path nearby. Very impressed with site.

NOT AS SOLD! VERY DISAPPOINTED. MOTHER MOVED TO BETTER CARE AND THRIVING UNLIKE FORWOOD. LIKED AT FIRST, BUT REALIZED QUICKLY THEY DONT GIVE A [profanity removed] AND WILL NICKLE AND DIME TILL YOU HAVE NOTHING OR A FAMILY TO REMOVE THEM THEM FROM $ SUCK. HAVE REPORTED TO OMBUDSMAN ON SKILLED NURSING.