Sage Glendale Senior Living

Dining room is open from 7:30 to 7:00 but it seems chef has never opened a cookbook and doesn't care. My 1-br costs <fee removed>. $150 worth of gift cards disappeared from my room. There are no black residents so they just hired a second director of sales who is black in hopes of solving that problem. I estimate there are only About 50 residents and half are in Memory Care. 4 floors, 27 rooms per floor. Food was just as bad as [community removed] where staff was friendly but laundry was stolen. Management didn't care. Older, uglier building, smaller rooms, some without overhead lighting fixtures, one resident didn't even have a fridge in her studio. I'm 81 and the thought of moving again is out of the question. Never thought I'd die hating where I live. They all just want your money.

I was so excited when I learned my father was going to be placed here. Now I am crying as I write this. Although we are paying for services I haven’t seen one person check on him. It’s been three hours. The place is a ghost town after 5pm. When I went to ask for help, the care giver was on her cell phone and didn’t acknowledge me. She then stated she’s the only one on the floor and it’s not even her floor. It breaks my heart to think that if my father falls (and he has) that he’s on the floor until someone finds him. Pretty much a staff member confirmed that’s the case. Where is the dignity in that? Where is the service for the money we’re paying? Where’s the care? I thought this place would be different, but I see that it’s not. At least not for the Memory Care Floor.

There has been a lot of staff turnover as of late, so a lot of newcomers and then the newcomers leave and more newcomers It makes it very difficult for residence to be more known by their caretakers and develop better relationships with their caretakers I have also found lapses in some basic things such as laundry The good thing is that when it is pointed out, it typically is addressed, but it does require staying on top of it Recently a change of ownership of Sage has occurred, and the transition was very bumpy. Very poor communication and substantial increases in cost. It created such an uproar that they caused on increasing the costs.

Their staff is very argumentative, unhelpful, rude and will sue you if you have any issue. Would not recommend sending my dog to this facility let alone a family member.

The staff at Sage Glendale are super friendly and they offer great amenities for the residents. The common areas are also very beautiful.

This is a good community. I would recommend the community to others for their loved ones. The cleanliness, the staff are friendly, and the food is good and this stands out to me about the community. They are doing medication management for my loved one. There is transportation to doctor appointments that my loved one is using. There are activities, but don't know if my loved one is attending them.

I would recommend this community for your loved one. They have activities like different holiday celebrations, they have music and appetizers. They offer to take people places during the week also around town like the mall or places the residents want to go. They have exercise equipment, ping pong and other games for the residents. They also have very good food.