It is a very difficult situation when you realize that a family member is going to need care that can not be provided within the family unit. Birch Ridge has been great helping to ease that burden by providing a safe and caring environment for our family member. The staff has contributed to that caring atmosphere at Birch Ridge. They have always been helpful and have been able to answer any of my questions.... Read more
Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
9.2
Review Score
Review Score
11 reviews9.2
Out of 10
5 star
64%
4 star
19%
3 star
10%
2 star
0%
1 star
10%
A Place for Mom has scored Royal Care at Birch Ridge with 9.2 out of 10 using our proprietary review score based on 7 reviews in the last 2 years. Over all time, Royal Care at Birch Ridge has 11 reviews with an average "overall experience" of 4.3 out of 5.
4.6
4.3
4.0
4.1
3.5
4.1
4.2
Like most: Homey feel, clean. Needed improvements: automatic front door, food choices, more activities (any activities), friendliness of staff, communication.
4
2
2
3
1
2
3
I've told several about it. Most have passed before they got lined up to go. Very nice and helpful at reasonable price.
5
5
5
5
5
5
5
It is a very difficult situation when you realize that a family member is going to need care that can not be provided within the family unit. Birch Ridge has been great helping to ease that burden by providing a safe and caring environment for our family member. The staff has contributed to that caring atmosphere at Birch Ridge. They have always been helpful and have been able to answer any of my questions.
5
5
5
5
5
5
5
The staff is great. Things I think could be improved is... My brother is in a wheelchair. He is a stroke patient. They have carpet on the floors which makes it near impossible for him to maneuver around. Also. I think any facility should have automatic doors. As most patients need assistance with walking. A covering for pick up and drop off would be very helpful. Once again. The staff is great.
5
5
5
5
2
5
4
The people are really nice and they go out of their way to help. [name removed] who was in charge, she would actually work along with the staff.
5
5
5
5
4
5
5
Albeit a small assisted living, and affordable one, I'm hoping the kinks can be worked out with the new management. The new manager is working hard to turn things around but still has a ways to go.
3
3
2
2
No data collected
3
3
Like all places, the staff there have really stepped up to do everything necessary to fill in for the lack of staff. Getting people to work is terrible. Hire someone and you're lucky if they even show up or stay past a few days when asked to help fill in. Sadly places like Royal Care are feeling this, but they are also lucky to have staff that will step up and help wherever they're needed. The burn out for this field is rampant. The only reason I rated activities at a 3 is because there currently is not an activities director. I know they're working on it. Overall we've had a great experience. I like that they give open and honest responses to questions and don't try to hide anything. Also, no need to set appointments to go there.
5
5
5
5
3
5
5
Royal Care was great. They were so good dealing with my loved one. The communication are care was superb. There are three meals a day and snacks available. The residents have choices. The staff will even come to get you so you can eat as a family.
5
5
5
5
5
5
5
Our family had in person tour and we thought the tour experience was great
We have gone through 3 administrators and my loved one has only been here for a couple of months. There is a lot of staffing turnover which is affecting the quality of care my loved one is receiving. I have reached out to them and have gotten no response. Due to our experience, I would not recommend them to other families looking.
3.5
2.5
2
2
3
1
2
It has been a good experience so far. They take care of Mom. I don't feel like I have to be there every day to make that happen. They're friendly and helpful. And they take good care of her and do their job. They're very attentive.
5
5
4
4
No data collected
5
5
See what the neighborhood has to offer and what’s nearby:
Royal Care at Birch Ridge offers Studio, 1 Bedroom and Semi-Private. Learn more.
A Place for Mom has scored Royal Care at Birch Ridge 9.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (540) 885-0065 to reach a resident at Royal Care at Birch Ridge.
To reach a resident at Royal Care at Birch Ridge call: (540) 885-0065
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.