Rosewood on the Sound

They are extremely accommodating not only to the residents, but to the families. Very heartwarming Rooms in memory care are very nice! Very well kept, when my mother needed the hospice bed. They definitely made the room without anyone feeling cramped or uncomfortable.

The staff is very friendly and caring. They make sure that all of the residents are clean and properly taken cared of. They make sure that they eat, their clothes are clean. I like that you can come whenever you want without notifying them and the facility is always clean and something is always going on to keep the residents engaged in different activities including exercising

Rosewood on the Sound is located in Bayville Ny. A transportation service for an affordable fee picked up my aunt, accompanied by a friendly staff member making the transfer a pleasant one. Upon arrival staff were welcoming and friendly and assisted my aunt in setting up her room. The Location is lovely overlooking the sound and staff made my aunts transition to a new environment an easy one.

They're activity director, [name removed] is absolutely spectacular. Some aids I could live without but nurses and managerial staff are superb! I think the # 1 attribute is its size. There's only about 45 residents so the care is very personal and aid to resident ratio is great. Again, the activities coordinator is just wonderful and truly loves and cares for the residents. There is always fun activities going on. She goes above and beyond. The nurse in charge, [name removed], is fabulous. So knowledgeable and efficient and capable and also incredibly kind and truly caring. The girls up front that do admissions and clerical are also incredibly kind and caring as well as efficient & skilled. The only down side I would cite is the food. I'm assuming they use a service same as many others along with public schools maybe airlines and hospitals. I'm not sure but clearly, residents have a variety of health issues and poor food only creates more problems. I suppose if they were more selective in their food service it would raise the cost considerably but many of us would welcome that.

Went on a tour about 3 months ago , and the administrator was amazing. She was very informative and the staff was kind. I moved my father in and have had no troubles. My father loves it, and my family that visits often loves it. We can’t wait for the summer and all the parties going on. Definitely wills Recommend to others.

My family placed my uncle in this facility going on 1 year in April. I have not had any issues with the staff as of yet. My family were notified each time anything changed with his care. I would continue to refer this facility to people that i know.

The staff at Rosewood on the Sound are very attentive to the residents as well as their families. I do think that they need to provide more activities for the residents in memory care.

This would be the best decision to place your loved one in this community. You can feel confident in the care that your loved one will receive. This is a beautiful and bright community. I would recommend the community to others for their loved ones. My loved one is doing so much better after being in the community. The staff communication with the family is very good. There are three meals a day served and snacks provided to the residents. The family is able to bring in snacks as well, and the staff will give these to your loved one. My loved one has made friends since being in the community, and is happy here. There are activities available for the residents to engage with. The community provides bathing and hygiene assistance to the residents

My mother has been at this facility for a couple months now, and I can honestly say it was the best decision ever. From the 1st day of the tour, the administrator made me feel so welcomed. It felt at home, and to top it off my mom made friends during the tour. My mother ended up staying for lunch and didn’t want to leave. The room we have is spacious with its own bathroom, the staff has been so cooperative and communicating with me constantly since i have been away. I will definitely recommend this facility to anyone.

The staff is absolutely amazing, they really take such great care of their residents and listen to the family. My father is losing his sight and they had a conference with their employees and letting them know how to handle that. I feel that he is getting so much better here than his last facility. It is smaller and it is privately owned which I really like. It is all on one floor and very easy for him to get around in his wheelchair. The transition was sop smooth and the staff were so helpful and accomdaioting. The scenery is absolutely gorgeous. We are very happy with our experience at Rosewood on the Sound.

They are very attentive to the people who need a lot of assistance. My loved one was given a jelly sandwich for dinner on numerous occasions. For what we pay, he should have more options other than that. The kitchen staff is lacking. I would not recommend.

I was an Occupational Therapist that went to Rosewood twice a week for some of my patients.. I have never seen such a poorly run facility and I am familiar with several that I work put of. Staff here is lazy and most don't even speak english. The management is oblivious to this because they are equally untrained and should not be in an administrator position.

We have not been able to go inside the facility due to covid so it is hard to judge. I would prefer they be a little better with communication, I have to follow up with them but they seem like they are quick with their response time. When I have facetimed with her she seems like she is good and well taken care of. She has had both vaccines and I think the facility is fine and with all things covid considered I would recommend them at this point.

My mom is a current resident here and I am actively looking for a new place for her but with Covid19 it is difficult to your a new facility. The care here is below par to say the least. There is a lack of nursing staff as in they don't even have a real nurse just a LPN who only works a few days a week. Rooms are always in disarray and are in need of a makeover. The dining room is always filthy with food on the floor and the residents aren't even eating their meals because no one is helping them to eat. The staff gives the nigh time meds at dinnertime so the residents fall asleep fast and they don't have to deal with them. Staff don't speak English well as I have a hard time communicating with them.

My mom was a resident here and received the worst care ever. I was lucky to be able to move her to a different facility where she is safe. She was only there 2 weeks and she was admitted to the hospital for a UTI due no one ever took her to the bathroom , they just let the residents sit in their diapers which is why they dou le and triple them up. After she came out of the hospital she was back in again whene she had a huge bruise above her eye and was a concussion. No body knows how she got that. Then after that stay in the hospital she got the flue in the facility and went back to the hospital. So even though she was a resident for a year she spent more time in hospital and rehab facility. Look elsewhere.

My dad was here for 1 year but he was fortunate enough to be able to tell us that this place was not good. I had been living in Florida before I relocated back to New York and started visiting with him everyday and placed him elsewhere. The rest of the residents are not that lucky. This place is very dirty and overmedicated it residents to the point of complete incoherence.

My mom was a resident of this facility for about a year before I had to move her due to the substandard care. Only 44 residents here but still not enough staff to attend to their needs. No real medical staff on duty only med tech to administer the meds . Most residents just sit around clearly over-medicated due no activities to speak of other than having the TV on all the time. Rooms always in need of being cleaned especially the shared bathrooms despite the fact that there appears to be a cleaner mopping floors all the time.

I had my mom here for 4 months before I realized that they were never going to make good on anything they promised us when we took a tour and committed to placing mom here. Look elsewhere instead of here. Residents just sit around all day , they appear to be drugged up do this way no one has to deal with them.