Ridgeland Place

It has been a great experience for us here with this community. I know my mother is safe and in good hands here. I can't say enough good things about the staff. They have really bent over back wards to help us. Mike and Reba have been amazing with all the help they have provided us with. The community looks nice and well-kept. There are nice activities and good meals offered. Overall it has been lovely experience, and I would recommend this community.

I am very happy with this community for my mom. She loves the staff and the cleanliness here. Her meals are good and she likes the variety. I would recommend this to other families.

Everything is working out fine for our loved one since the move to Brookdale Ridgeland. The staff have been very helpful and friendly. We are satisfied with the care that the community has provided. The community is nicely kept and clean throughout. Our loved one is enjoying the variety of meals and activities offered.

This is a nice community with good staff. At times they might not have alot of staff available. The food is good and a variety. They do offer activities for those who want to participate to stay active. I would review all aspects of this community for other family members.

My mother is still adjusting to this community, it has been a hard process for the both of us. They do have a lovely staff here, they are caring for her pretty well so far. It is a very nice and clean community, it doesn't have a bad odor. A place for mom was great with helping me find a community. So far I feel like she is in good hands, and being cared for well.

We have seen this one very nice

Our experience with Brookdale Ridgeland has been a very positive one, they do a great job with everything here! The staff is friendly and professional, the facility is clean and well kept, and they take great care of the people who live here!

I have recommended this community to others already. My Mother-In-Law is doing pretty good there. Depending on the level of care needed for someone, this place is fine. She is still more independent than some. They are very accomodating, very friendly. So far this has been a good experience and things are going better than expected. The director Mike and sales person Reba are very friendly and wonderful.

They just absolutely love Brookdale. I think they would get a five. We been so impressed with the level of care. We chose them for the attentiveness they showed, they made it really easy and smooth to get set up.

Had a great experience with the staff and administration at Brookdale. Everyone is warm, kind, and professional. The accommodations are nice and they go out of their way to make sure we have what we need.

It is a Brookdale property now. It was not our first choice for my father, however it is clean and most of the staff are kind and pleasant. The food is appetizing and my father's biggest complaint is the lack of stimulation and daily activities. Folding napkins is not high on his list, nor mine and I would like to see more physical, fun activity . Perhaps when the weather cools there will be. My biggest concern, which has been voiced to the facility director and nursing director, is that the staff do not have name tags and particularly the nurse dispensing medicine. My sister, who was visiting my father over the weekend and is a practicing RN for 30 years, was quite distressed with the lack of proper protocol that the nurse followed in taking a diabetic client's blood sugar (after his meal rather than prior), that she was not gloved, dropped meds on the floor and then gave them to the client after retrieving them from the floor. We have been assured that this particular nurse will soon be moving on, and I hope that closer attention will be paid to the weekend staff and particularly the nurses who are the first line of medical caregiving.

I am happy enough with, them. They treat her fine, and everything is fine. The people are good, it's very nice. The location is nice, and they take them out places to do things. It's very, very nice.

Well they could improve on handling catastrophic events. When the patients get out of hand i don't think they've been trained to handle that, especially with memory care patients.

I found the staff to be very accommodating and very friendly. They seem to be dealing with my dad well. We are very pleased. The facility is clean. Everyone is nice and welcoming. They do a good job at taking care of my dad. Everything has been going well. I would recommend the Emeritus at Ridgeland Pointe. It has been a very good experience for us. My dad seems to be comfortable and happy here. It's nice.

I think the direct care workers have been very caring. They get to know each resident and enjoy them. They seem to enjoy being there. I think that's really important. I like the fact that it has windows and lights in the dining room. They can see outside the windows while they are eating their meals. That's one of the reasons why I chose this facility over the other ones. They always inform us. They are always able to answer our questions.

We have been here for 2 weeks. So far we are very pleased. The Emeritus at Ridgeland Pointe is a nice community. My loved one likes it so far. I am glad that she likes it here. It is very clean and everyone is friendly.

Because of the changeover to an new name, things are a little rocky but are improving. Staff is very supportative and very happy here.

We were not pleased. There were some issues with cleanliness while we were here. They left a feces rag in the sink, and feces in the shower, for a whole day. When we would make complaints, nobody would do anything. I don't think they were understaffed, but they were not very responsive.

They have done very well at facilitating the process of getting a resident moving in from another facility where things didn't work out. It is a very nice place and the people there are wonderful. You have to ring a bell to get into the memory care unit, and then wait for someone to come let you in. That can be a bit of a pain. Other facilities have a code they will give you without having to wait for the staff to come and let you in, and I prefer that method. At this point I would say we are very satisgied with Emeritus at Ridgeland Pointe.

For the most part we have been pleased. We have had some instances with some items being stolen. From what I understand that happens everywhere. The care, we have been pleased with. The facility overall is very clean, but the housekeeper does an average job. There are plenty of activities, and the food is okay, it's not home made, but the portions are adequate. There are some strange combinations that they serve, like a biscuit and scrambled eggs and crab cakes, that's a little different for dinner. They are in the middle of changing hands from Emeritus to Brookdale.