Ridgeland Place

There is so much focus on the activities. The activities Director is creative and energetic. She takes the time to get to know the residents, their families and their needs. I do think they should remove the carpet, it is hard to keep clean.

The overall experience is sometimes it's a 4 but with 3 turnover in manager & nursing personnel there, one can't really get a read on how well things are being taken care of. There is a new director [name removed] which I've heard good things about. The front entrance always looks well kept but the dinning room, halls, and residents rooms need better care when cleaning. [name removed] the activity director is wonderful and does her best to make life at Ridgeland Place a good experience. Nurses are fine, there are some who work in the dinning room and aides that are very kind but others sometimes rude. Nurse & physical therapist are good. They try hard to listen and be helpful. The food has been good as of late. I would say the cost of what you're getting is ok. We do struggle with the fact that everyone seems to have a different rate and every time you turn around there's another rent increase. I would like to say that I fine it unexceptionable to have that tiny elevator when it seem there are a lot more folks in wheelchair or with walker.

I think moving my mother to Ridgeland Place was a good decision. I really appreciate staff members who have gone out of their way to make Mom's experience a welcoming one and who have accommodated special requests from my family to enhance my mother's well being.

My wife died on [date removed] at Ridgeland Place. She spent a year and 7 months there. My assessment is that staff, with a few exceptions, was kind and attentive. The administrative staff, however, was more focused on getting more money out of me than providing quality care. At the end, when [name removed] reached the final stage of Alzheimers/Dementia, the staff increased their price to a level I could no longer afford. Mind you, the level of care would remain the same. This caused me a great deal of stress as I was forced to find another facility I could afford. No one would take her forcing me to accept their terms. I would have to sell my property to do so if I could not get help from Medicaid. [name removed] died before I had to make that decision. I think she knew what was happening. I can forgive, but I will not forget. What brings it down is #4 and especially #7. The quality of care wasn't always there, as I had to remind staff on several occasions as to her insulin injections and other medications. The staff did care and were attentive when I brought this to their attention. However, they needed to be better organized. #7 is an entirely different matter. [fee removed] per month is a lot of money and stretched me to the limit. I have no long term care insurance and had to pay out of pocket. An increase to [fee removed] a month FOR NO INCREASE in care would have resulted in eventual bankruptcy. The administration did so because they could under existing laws and rules. The value was not there. The administrative staff was not helpful in helping me find an affordable accommodation as they would not return calls from other facilities I contacted. I wish to make clear that my experience with Ridgeland Place is not unusual. Life expectancy has and continues to increase and facilities like Ridgeland Place have exploded. There is a need for such and a means to make them affordable must be found.

Facility has been neglected as far as maintenance is concerned but they have hired a guy who is working on correcting some of the issues. Staff is very friendly and cooperative. Dining hall seems very good. Food I have seen looked appealing and the meal we ate there was very good. Some issues with billing but in hopes this will be corrected.

It was a good place and my sister-in-law made a lot of friends. She just needed more care than they were able to take care of.

I would recommend Ridgeland Place to others looking for care for a loved one.

We picked because the price was in my dads range and a bigger apartment for that price . The experience was good. I would recommend to others.

I would rate 5 stars for all! What sticks out the most about them is that everyone there truly cares. That is the reason that we chose Ridgeland Place initially over other places that we looked at. I would recommend Ridgeland Place to others looking.

Of the five facilities I looked at before I decided on Ridgeland Place, this was the best value and the facility I was most comfortable with. The staff is great and attentive, and communication is always maintained.

The cleanliness is real good. The food is horrible. The food needs to improve. The people are so nice, and we play games all the time. The value for the money is real good. I picked this community, because I did not like the previous place where I lived. I feel safe here, because it’s enclosed. I would recommend to other families. They go all out for Thanksgiving and Christmas.

Overall a great team that wants the best for the residents. No place is perfect.

We chose Ridgeland Place because it was the best value for the money out of the places that we were looking at. What I liked most was the fact that they also offer memory care meaning that she is able to transition into a higher level of care if she declines. I would absolutely recommend this facility to other families.

All of the above rating questions are the reasons we went with Ridgeland Place. We were overall pleased with our experience there.

Right away we thought Ridgeland Place had a very friendly atmosphere, it is very clean and there are no fowl odors at all. The value for the money is excellent and based on our experience we would recommend this community to other families.

Ridgeland Place is a great place. My father-in-law was there 2 years ago and it felt like coming back home to us (with improvements and updates). Coming out of Covid it's a bit different, but as far as them taking care of the residents, they're fine. We would recommend them!

We did not stay here very long but overall it was a good experience, we may be back in the future.

My mom broke her back in [date removed], which lead to finding out she had cancer, in multiple organs and Ischemic dementia do to a stroke. She needed help. Even though there will never be a replacement for your own home. Ridgeland place became her home. They allow cameras so I see everything. What I see is love, tenderness, and compassion. [name removed] the new administrator has really made some positive changes in care as well. Her open door policy is so helpful. She not only bring a nursing perspective coupled with her degrees and experience in nursing home administration. During her busy day she finds time to visit the residents and even paint their nails . She knows them all personally. Ridgeland place and the care team have become extended family , [names removed] just to name a few .