The Blake at Flowood

From my observation, they are as good or better than anyone in the industry and based on the experience we have had so far, we would recommend this community to other families

The floors in her room were filthy! Garbage can in the bathroom was overflowing! Although I didn't eat lunch, it looked unappetizing and she had to ask for salad dressing for her salad.

The Blake at Flowood is a great community. Everyone here is extremely easy to work with and talk to. No where is going to be perfect, but they’re trying. Any issue I had was listened to with open ears and the task was jumped on immediately. They have really improved their staff and care lately. My great aunt was taken such care of up until her final days. There’s no where else I would have rather her taken her final breath.

I would not recommend that anyone move into The Blake at Flowood or move their loved one there. Conditions there have never been consistent & have been declining for the last few years. Staff are underpaid & overworked & typically do not stay long, competent or not. The Blake charges premier prices for less than premier care. You would do well to look elsewhere.

It's very nice and upscale. Staff and residents are welcoming and very friendly. They always have something going on to entertain the guest. The apartments are very nice and spacious. We picked this community because it's central location to family that live in the area.Very nice and welcomingHad all the levels of care that we were interested in (independent, assisted, memory care)Large/spacious living areas.Beautiful grounds and very well maintained.

The housekeeping is horrible as 3 days in a row the floors had the same tray on the floor. (Crumbs from nabs and paper underneath bed). Feces were in the toilet and my aunt was unable to get up to go to potty without assistance. One night I spent the night and needed assistance but nobody ever answered the call button.(I went to the nurse's area two hours later and the buzzer was still going off and the buzzer for them to answer was behind the nurse's cart on the floor behind the cart.). Another night that I stayed with her, the nurse's assistant was asleep at one of the craft tables in the hallway and I had to speak to her three different times before she responded. She then laid her head down to go back to sleep. My aunt was sent to the hospital to check out her pain, I called the hospital and she was not listed - called to speak to nurse numerous times but could not get an update for over a month of calling. The doctor released her to go to a rehab and The Blake had no record of where she was. The doctor finally called to let me know where she was located. She was out for over 2 months before they found her not in her room. Truly disappointed as I had heard so many good things about this place but it was a horrid experience for my aunt and all her nieces and nephews. Truly disappointed!

Room cleanliness is unacceptable. Constant staff changes. Very poor communication. My fathers personal belongings always missing. ( and this is because of other residents walking into his room unsupervised) My father will use the bathroom if taken, needs to be on a schedule. He is constantly wetting himself because I’m not being taken to the bathroom enough. Would definitely not recommend this facility.

I would suggest you avoid The Blake at all costs. The staff are not attentive, communicative. They don't answer the phone or questions or concerns. They pretend they have activities such as placing calendars up. However, they allow the memory care residents wander the halls and not direct them into activities. They were short staffed due to the pandemic. The staff don't try to reach out to the doctor to see what could be causing issues with the residents. They don't talk to the family about our loved one's concerns. The community was supposed to be assisting with bathing, medication management, meals, activities, housekeeping, laundry and more for my loved one. The memory care only has access to a tv room and in a secured area. It feels like a warehouse of residents with memory care. It seems the staff get tired of answering the same questions over and over again, so they stop answering the resident's questions. If they feel they can't take care of the resident, they demand to have the resident moved out of the community, this is without preparation. They made sure it was the beginning of the month and then we don't get this money back. The staff did an evaluation and they said they could care for my loved one; however, once my loved one moved into the community the staff said this was too much for us to handle. They ended up kicking my loved one out of the community. I wouldn't let this place take care of a head of lettuce. The residents need sunshine and to get fresh air.

My family members who live here seem pleased with it. It's a very nice, clean place. The staff really seems to be quite caring. They take really good care of them.

This was the hardest decision of my life. To move my dad from California to Mississippi. My sister and I found the Blake and heard great things. So my dad is now at the Blake living in luxury, very well taken care of in his own apartment. He is happy safe. And making new friends. The Blake is beautiful and friendly staff.

I found the staff at The Blake at Flowood to be friendly and the community is clean and well organized. I feel that my mom is in a secure place and that they have good communication with families. Overall it has been a positive experience.

My parents have lived at The Blake for FLowood for 5 months. The staff is very friendly and caring. Everyone went out of their way to make my parents feel comfortable in their new home. The facility is clean, attractively decorated and the outdoor spaces are nicely landscaped. The strength of the Blake at Flowood is their staff - so kind and supportive!

My mother-in-law was in the memory care unit. When we toured the facility, they made all these grand promises of how they would help her with dressing, bathing, etc. However, that did not happen. In fact, she walked around all day with her pants on inside out. They do not keep a close eye on them which results in them wandering in other patients’ apartments. We just felt like they didn’t properly take care of her.

The director and entire staff are professional and truly caring. We could not be more impressed with the physical ambiance and all of the services offered at The Blake. Mom’s experience has exceeded all expectations. She is well cared for and so happy in her new community. I highly recommend The Blake to anyone searching for the best assisted living residence.

I have recently taken a tour of this community for my loved one and I have no complaints of how things had went. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. They had a great activity program as well as dinning experience for the residents. It was just not the right fit for us in the end decision.

The people we met during our tour were nice and the community looked clean. This community allows pets and they seem to offer some nice activities. The community we chose was just a little closer to family.

My mother is doing okay with her move to this community. She stills wants to go home, but I know she is in good hands. I couldn't have asked for a better community. The staff is very outgoing, and kind. She is safe, and receiving great care. I have already recommended this community to my friends, and will continue too do so. This is a good community.

Mom has has been working through her adjustment stage and she is pleased with the community. I liked that it is new and upscale in this area. I would move in myself! The food is good from what I have tasted. The ladies that work here are pleasant and caring. It has been a good experience and I would recommend them to someone else or my friends.

Facilities were amazing. Had an appointment with [Removed] at 1pm. She was 10 minutes late and offered no apology. She gave us a quick tour, sat us at a table, showed us literature and almost pushed us out. My sister in law also felt the same way. No negotiating on prices was made abundantly clear. Leaving, I felt they were just interested in our money. Was very disappointed.