Ridgeland Place

Overall the staff looks happy. The regular weekly staff is happy, but the weekend staff seems to be new or less skilled. It seems like any issues and breakdowns in communication we've had tend to happen on weekends and holidays. In memory care, the double rooms are not too good. The way they're structured, one person has a room with the bathroom, and the other person has to come into their room to use the bathroom, which causes conflict. We're on a waiting list for a single, which looks much better. I like the person in charge of the activities. She's a great communication contact. And there are a lot of positive people. But we're still adjusting and deciding. It's hard to tell with Covid - many of our issues have been during lockdown periods.

I would recommend this community to others based on our experience. The community is neat and clean and the staff is very friendly. The food could be better and we would like to see that improve.

Our loved one really enjoys the meals they cook for everybody, he talks about them all the time. He is so pleased with everything at the Ridgeland Place, he does not want to be anywhere else. Our loved one is just so ecstatic about being there, he absolutely loves it. The rooms at the community would also be a five out of five.

Not impressed at all. Very overpriced for the services provided. Staff is unfriendly and management never addresses problems. Place is run down, dirty and depressing. Food is not good and activities are nothing residents would enjoy. Housekeeping is extremely minimal. Can’t say anything good about this place.

MY family really enjoyed the tour we had here. [Name removed] has been amazing since the first time I spoke with her on the phone!! She understand our urgency and is working hard to move things along as quickly as possible for us.

Not a very desirable place and certainly not worth the price charged. The staff is very unfriendly. Rooms are adequate but certainly nothing nice. Food is ok at best and portion sizes are tiny. There is a lot of unhealthy fast food type served such as hot dogs, sandwiches, etc at night. Light housekeeping is exaggerating. Activities are not interesting or stimulating and mostly consistent of free things like watching tv and playing games. Place has a very definite urine odor much worse that a nursing home.

This is a nice community my mother seems to like it here a lot. The community is very clean and well maintained. The staff is friendly and nice very interactive with the residents. My mom loves doing activities and enjoying the other residents. The food is fine taste food and is hot. I would recommend them to anyone.

This is a nice community, and my tour of it went well overall. Everyone was very friendly, and nice. From what I saw the community looked well-kept. The staff was kind, and my questions were answered. The experience was a pleasant one.

We had a nice tour of this community. Everything went well, and the experience was a nice one.

My loved one is having a good respite stay at this community. The staff are real nice and quick to respond. They offer pendants for the residents to wear. The activities director is funny and keeps the residents having fun. There is a sidewalk around the community for the residents to walk. The food looks ok most of the time. The community is well taken care of.

We toured this community. The staff was very nice and able to answer the questions we had on the care that is given. The community is clean and we liked the dining area. The menu here was nice and they had a lot to choose from. The activities that they have would be helpful. We would suggest that other families tour this community for the care of a loved one.

This is a nice community, and my tour of it went well. I toured it for my father, and his needs. The community looked good, and everything I saw looked clean. The staff was very kind to my family, and myself. Unfortunately the location of this community wasn't convenient for us to travel too, but our tour was a good one overall.

Older facility that looks run down. People and staff were wonderful, especially [Removed]. Nice rooms and a screened in porch at the end of the halls was a nice touch. Good prices and incentives.

Mom has been in this community for a month. What he likes the best are the activities and interaction from the residents. It worked out for us. It is extremely clean , public are 100% spotless. A few issues for not being cleaned the way I was told. The bed was not made in the morning and trash is not dumped 3 times a day. Overall we are pleased, no place is perfect. She is safe, happy, and it is clean, most important qualities to us.

The Brookdale Ridgeland was our first choice! It's a beautiful facility and the lady that took me around the building was very friendly and knowledgeable. Everything was maintained very well. The reason we did not chose it is because they did not have an opening.

I like the care that is given to this community. We like the staff members are very nice. She seems to be happy with the meals that are served. They do offer her some activities and is now in physical therapy. We would recommend the care and value for other families.

The Brookdale Ridge was in terrible need of renovation. The community was depressing, on my tour, the residents were just watching tv. I toured during dinner time and the meals looked good. The staff was very friendly and answered all of my questions.