Residences at Deer Creek

We thought the staff was very helpful and accommodating. The facility was comfortable and secure. We highly recommend the Residences at Deer Creek

My sister lived here and we absolutely loved it. When we visited her, all she talked about was how wonderful the food was and couldn't believe how much better it was after being in the hospital for three weeks. The nursing staff were very attentive to all her needs and she found the visits from their social services counselor to be very helpful too. So much going on for whatever your interests might be.

My sister lived there and it was the best choice we could have made! The care staff were so loving, kind and very patient with her needs even as she declined. The housekeeping and culinary team were unparalleled too! We could not be happier and found the cost to be well worth the value we got.

Make sure that you have a feeling of security, safety and happiness before moving in. We all know that no one wants to leave their home to live in assisted living but make absolutely sure in your gut that you have done your homework perfectly. Make sure you have someone who you trust, go with you. Take pictures. Check out the facility on every website you can find ~~ read reviews.

My mom was admitted [date removed] and had a meltdown and asked to leave. They put her in memory care with no items for 10 days. TEN DAYS in a locked dementia unit. I am very upset. She is fine. I am a psych and worked in psych hospitals mom isn’t a flight risk after one day so why 10 days? I am so unhappy with the lack of respect for her daughter and my mom and my sister. staff is nice but over reaction with zero empathy from a DON who came in to set a limit with zero listening.

My sister lived here. It was the very best choice for us. Every single department contributed to her excellent care and services. The kindness of the staff was immeasurable. The quick move in process was handled exceptionally well by the Executive Director and the Director of Nursing who coordinated everything with us and the hospital. When we arrived, everything was waiting for us and just perfect for my sister. The attention she got, the warmth and caring shown to her and our family will never be forgotten. I understand why they are considered the best!

They have done alright but are lacking in a few areas. The facility is kept pretty clean but cleanliness of the residents needs work. The staff is very friendly to visitor and many of them are good with the residents, but there are times when the staff has not been very kind or understanding to residents and I feel could use additional training in handling residents with memory care issues. The food seems on par with what I have seen elsewhere. It is nothing special though. At least for memory care residents activities are very minimal. Offer residents are kept in the dining area with nothing to do. It may be slightly cheaper than some of the other memory care units. Basic needs are met, but there is a lot that could be improved upon.

He passed away a few weeks ago. Residences was a wonderful place. All staff were very kind, nice and thoughtful. Very giving. Nursing staff available 24 hours/ podiatry, hair salon, physician and nurse practitioner make routine rounds, food is good, weekly housekeeping/ laundry.

Hospice eyes are helpful on all aspects. That made a huge impact.

It`s a Nice Place, But They need to hire more people to work there, I can`t tell you how many Times, I`ve tried to reach my Dad and no one was there to answer the phone. Perhaps they need to pay the workers there more money.

On the most important/basic levels, Deer Creek took solid care of my Mom while she was there. The facility was clean and her health and welfare were consistently monitored. Where they fell short was in some of the attitude of staff and administration. The ones that really cared certainly stood out, but there were others, from nurses to front desk employees to administration (particularly one member of the Financial Department), who were very subpar.

Be sure, to check on your loved ones all the time.

We were under a time crunch to get our loved one moved out of a rehab facility to an assisted living community and the director here just went out of her way as far as we are concerned to help make that process easier. She was spectacular with her guidance. The staff members get higher than 5 stars, they are very friendly. Our loved one has had no complaints about the meals. Our loved one does not really participate in the activities, but when we visit we do see other residents participating in the activities and they look pretty good.

I have only been able to see the inside of the community on the initial tour, but everything was very clean. The staff members are the best, and the meals they serve are the best. Our loved one really enjoys going to their movie nights.

Our Mom has been a Resident in Memory Care for 2 plus years now. Our family is very happy with the care, concern & respect that has been shown to our Mother and us as family members. Even during this past year during the pandemic they took extra time to make sure we were all informed of daily activities and the health status of residents and staff. This was very comforting to us as "outsiders" were not allowed to visit for some time. I would recommend RDC to all of my friends in regards to the care of their elderly parents. Very Satisfied!

Awesome place, keeps us updated always and my loved one enjoys it very much!

So glad they helped us get mom in and settled even without our help during time.

I have been trying to reach the director or whoever is in charge of housekeeping for the last three days, but when I call they are never there, do they not work after 12 p.m.????? My mother calls me and tells me her room and garbage have not been done in over a week, she said no one is there. she has staff coming in her room, and with this horrific virus killing people, my mom can't even get her room clean or garbage taken out? the staff tells her half of the housekeepers quit because of their boss. what is going on and how do I know your building is clean if her room isn't. If I could move her right now I would. I WILL keep calling! and will expect to talk to the person that is in charge of housekeeping.

My dad was treated with great compassion and care, we looked at several places.

The quality is unmatched, and the caring and compassionate staff are a joy!