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Promenade at University Place

1228 Western Ave, Albany, NY 12203
7.5
Review Score
6 reviews

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Promenade at University Place community exterior
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Anonymous - Loved one of resident/client
4.0
Positive experience

They are lovely people, hard working, caring, kind, and understanding. As far as the food goes, all comments seem to circle around how hot or cold it is.... Read more

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About the facility Promenade at University Place

Cozy interiors combined with our quaint grounds create a picturesque atmosphere at Promenade at University Place, where we offer assisted living and memory care services in Albany, New York. Promenade at University Place is located in the center of New York State’s capital, surrounded by many historical districts and cultural events. Our more scholarly residents will be thrilled to reside across the street from University of Albany, which attracts many academic speakers. Our mission at Promenade at University Place is to enrich residents’ lives with endless experiences and optimism.

Being family owned and operated for many years now, we understand how difficult these trying times can be. In order to ensure that your loved one receives care that benefits their individual requirements, our staff meets with residents and their families to gain a better understanding of their medical, personal, and spiritual needs. We will then create a customized care plan tailored to fit those specific needs and preferences.

Community Amenities and Services

As we grow older, simple routines and daily tasks can become more challenging over time, which can lead some to feel like they are losing their independence. At Promenade at University Place, we try to find the correct balance between assistance...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Promenade at University Place is a community within Promenade Senior Living properties. See all Promenade Senior Living communities.

Pricing for Promenade at University Place

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Unlock Pricing
Studio
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Promenade at University Place

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Mar
Sun
16
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Tue
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Amenities at Promenade at University Place

Health Care Services

Memory Care
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Meals Provided
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost
Uncovered Parking

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Library

Recreational areas

Arts and Crafts Center
Billiards Lounge
Game Room
Movie or Theater Room

Services

Housekeeping
Laundry Service / Drycleaning

Memory care

Secured Community
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English

Activities

Devotional Activities Offsite
Visiting Rabbi
Catholic Services
Jewish Services

Reviews
for Promenade at University Place

Write a Review

7.5

Review Score

Review Score

6 reviews

7.5

Out of 10


5 star

50%

4 star

34%

3 star

17%

2 star

0%

1 star

0%

6 reviews

A Place for Mom has scored Promenade at University Place with 7.5 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, Promenade at University Place has 6 reviews with an average "overall experience" of 4.3 out of 5.

How we score communities
Cleanliness

4.4

Friendliness

4.4

Meals & Dining

3.3

Care Services

4.1

Activities

4.3

Staff

4.0

Value for Cost

4.3

1-6 of 6 reviews
Sort by

3.0
Anonymous - Child of resident/client
Assisted Living
August 19, 2024
Verified Review
Improvements needed, keep looking if you have private funds

Consider it for Medicaid funded, but if someone has private funds look elsewhere. Food - Just not very good. For example at dinner (evening meal) they serve soup and sandwiches. Activities - No outings with transportation despite saying that on tour. Also their communication, med management and health management is a chaotic mess. Impact examples are: • Not sending records to specialist for appointment resulting in waste of time and money for that visit. • Giving my mother someone else's meds (at least twice) which my mother caught.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

3

Activities

3

Staff

3

Value for Cost

3


4.0
Anonymous - Loved one of resident/client
Assisted Living
June 21, 2024
Verified Review
Positive experience

They are lovely people, hard working, caring, kind, and understanding. As far as the food goes, all comments seem to circle around how hot or cold it is.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Assisted Living
May 1, 2024
Verified Review
Great Staff, Wonderful Facility, Would Recommend

It's been great! The staff are wonderful. Everyone is helpful and compassionate. They were the only facility in the area that offers an ALP for if my Aunt's finances are such that she needs to such to Medicaid. Big plus and draw with that feature.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

4

Value for Cost

4


4.5
David N. - Loved one of resident/client
Memory Care
October 25, 2020
Thank you [name removed] at the Promenade

My mom just became a resident of the Promenade at University Place in their new Alzheimer s unit and I was impressed with the compassion shown by [name removed] as we went through the intake process. She truly cares for all the residents and goes out of her way to make sure they are happy with their surroundings. Odette treated us like family!

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
Jacquelyn Kelly - Loved one of resident/client
Memory Care
April 17, 2020
Wonderful facility

My aunt, [name removed], has lived in the facility for two years. I spent two days with her when she first moved in and was so impressed with the friendliness of the staff and their attention to her needs. I ate delicious chef prepared meals and participated in their exercises and activities. The first day she was determined that she was not going to get up for breakfast but the second day she was there and ready for activities after eating and has been actively involved ever since. Since the unfortunate quarantine, I have been working with [name removed] to keep in touch with her through zoom and now [name removed] and I are working on a virtual birthday party for her at the end of April. If you are considering the Promenade, I encourage you to join their great community. .

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Anonymous - Toured community
Memory Care
October 11, 2019

Nice facility in area of shopping centers, many restaurants, and the U of Albany across street.Promenade is a Medicaid approved facility so most services and care can be covered if income level eligible. Accomodations are all on 3rd, 4th, and 5th floors so need some mobility to use elevators. Studios and one bedroom accomodatioons are standard furnished but you can bring own furnishings. Medicaid/billing coordinator very helpful w/navigating system.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Neighborhood around Promenade at University Place

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Frequently Asked Questions about Promenade at University Place

Promenade at University Place offers Studio. Learn more.

A Place for Mom has scored Promenade at University Place 7.5 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (518) 514-9500 to reach a resident at Promenade at University Place.

To reach a resident at Promenade at University Place call: (518) 514-9500



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.