I would highly recommend Peregrine Shaker. The staff is excellent and the facility is clean, welcoming, and offers a lot of activities & excursions.... Read more
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9.6
Review Score
Review Score
62 reviews9.6
Out of 10
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A Place for Mom has scored Peregrine Shaker with 9.6 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Peregrine Shaker has 62 reviews with an average "overall experience" of 4 out of 5.
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I would highly recommend Peregrine Shaker. The staff is excellent and the facility is clean, welcoming, and offers a lot of activities & excursions.
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Response from Peregrine Shaker
June 20, 2024Thank you for taking the time to share your thoughts and experiences with us at Peregrine. Your positive feedback means a lot!
5 for everything! The staff have made it such a great experience. They are very kind and understand and respect memory care issues. Appropriate and fun activities. Receptionist at ASSISTED Living desk [name removed]. [name removed] is very helpful when I call. It feels like a caring safe place for our dear brother. Good food- We recently had 2 lunches and dinner there.
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Response from Peregrine Shaker
May 3, 2024Thank you for your thoughtful review of Peregrine Shaker. We are pleased to hear that our staff have contributed to making your dear brother's experience a great one. Our team prioritizes kindness, understanding, and respect when it comes to memory care needs and we strive to provide appropriate and enjoyable activities for all our residents. We appreciate your kind words about our receptionist, who is always available to assist you. At our community, we aim to create a caring and safe environment where all of our residents can thrive. Additionally, we take pride in offering quality and delicious food to ensure our residents are well-nourished. Thank you for entrusting us with your loved one's care.
The staff is very friendly and caring. We visit every other day, and haven't been disappointed yet.
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Response from Peregrine Shaker
April 16, 2024Thanks so much for the positive feedback!
The staff are mostly very nice and caring and receptive to visitors. Housekeeping is a mixed review as I have sometimes found my mom's bathroom to be in need of cleaning. Also, they need to change wastebaskets in the bathroom more because of the urine smell from incontinence products. I'm going to bring one with a lid to minimize that. I think they could do more in memory care for cueing to drink her water and soda and other things I bring to her private fridge. I would agree with another reviewer that they are not equipped with sufficient staff or expertise to truly be memory care effective. That said, residents are always dressed and seem happy and interactive. Staff are mostly very pleasant and an accommodating. Overall, it is a very clean, positive environment and safe. Staff do all know and call residents by name and know their quirks and preferences. I would recommend this place and am comfortable with my mom there, but I feel, as all facilities, they need way more staff to patient and are understaffed and probably most aides are working multiple jobs. Burn out is definitely a risk. It's a condition of our society and institutions right now. Peregrine Shaker is doing a fine job given the context. The people who care for elders and disabled and those with special needs and support their families all deserve so much more gratitude, compensation and benefits so they can work one job and have lives of their own. I have been a caregiver for my late husband through a long illness and also for my mom, my dad, and an elderly aunt. I've brought in others to help and so have gotten to see a very intimate portrait of the medical world, pharma, nursing, icu, hospice, institutional and home caregiving. Quite the eye opener.
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Response from Peregrine Shaker
April 12, 2024We appreciate you taking the time to send us your feedback. Your input, as well as the feedback from all of our residents and visitors, is very important to us. I can assure you that our staffing ratio is above and beyond Department of Health regulation and I agree that the employees who take care of our residents deserve much appreciation and gratitude for the commitment they give to our residents and their care.
My mother is currently a resident at Peregrine Shaker and everything has been great for her at this facility so far. The meals are delicious. We would recommend this facility to others, based on her experience.
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Response from Peregrine Shaker
March 21, 2024Thank you for the 5-star review! We strive to provide the best services possible.
All of the staff is very friendly, right from the kitchen staff to the receptionist to all the med techs the activities coordinator. They are all very lovely. The communication is good if you can't talk to them right then and there you leave a message and depending on the time of the day they usually return your call the same day or the first thing the next morning. I would say 95% of the time the meals are good once in awhile it's a fail.. LOL. I would definitely recommend this place, it's been a godsend to us. I like the fact that they have somebody keeping an eye on my mom all the time, that she gets three meals a day, that they do the laundry and they clean her room, they have activities during the day, and that they have outside trips once a week. Also, God forbid that she gets dementia and needs to move downstairs, I like the fact that it's people she will still know and the staff downstairs are wonderful in memory care.
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Response from Peregrine Shaker
March 4, 2024Johnna, thank you for the 5 star review! We are so pleased to see your kind words and find your mother a joy to have in the community.
We have been very pleased with Shaker and the Memory Care Unit. [name removed] has been so supportive and helpful as has her staff. The activities are so in line with this population and my brother engages in many. The staff are very sensitive and in tune and respect this unique population. There is kindness and personal connection which I believe is vital. I am most grateful for the way they are treating a fine man- my brother- similar how he has treated others.
Response from Peregrine Shaker
December 21, 2023We are so lucky to have the amazing, caring staff that you mention in your review. Thank you for noticing and taking the time to acknowledge their talents.
I would say the rooms and staff are nice. If there are issues, they are quick to rectify them. I picked this community as it was closest to my house and also the staff was very helpful and very friendly and understanding considering my mom's current situation.
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Response from Peregrine Shaker
November 30, 2023Thank you so much for taking the time to write this review. Your feedback is not only important to us, but helpful to those families who are looking for a community for their loved.
My father is a resident at Peregrine Shaker and everything at this facility is 5 star across the board! The facility staff are friendly, helpful and responsive to my father and also to my sisters and I. My father loves the frontline wait and maintenance staff. He also loves the food and the activities that are offered. I would definitely recommend Peregrine Shaker to others!
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Response from Peregrine Shaker
November 28, 2023Lori, thank you so much for your positive review. All of us at Peregrine Shaker appreciate your kind words and are so glad that you and your father are having a great experience here. We strive to provide the best food, activities and overall resident/family service and we're glad to hear we succeeded.
My wife is currently a resident at Peregrine Shaker and everything has been great for her at this facility. The move-in process went well. The staff are friendly, competent and responsive. The housekeeping is very good. Communication with the family is very good. The meals are good quality. I would recommend Peregrine Shaker to others.
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Response from Peregrine Shaker
October 26, 2023Hello Michael, On behalf of all of us at Peregrine Shaker, I thank you for taking the time to write an excellent review. I am pleased to know that you are confident in us and notice the care and pride the staff take in their roles here. Your wife is a pleasure to have in the Peregrine Family and we are grateful for the opportunity to care for her.
My loved one was previously a resident at Peregrine Shaker and I would highly recommend this facility to others. The staff was always friendly. The move in process was good. The housekeeping and maintenance were stellar. Based on my loved one's comments about the food, I would say that it was okay. Overall, she was not real happy with the food. The only negative was that questions were asked and answered, but some details were left out. For example: Do you take residents to doctor appointments, the answer was yes. In reality, it's only done on Mondays, Wednesdays and Fridays. Another example: Can families dine in with loved one's, the answer was yes, no charge. In reality, its only when meetings are not happening and they eat separate from their community. Their wellness staff was absolutely terrific. I think that is a real big part of having families feel comfortable with entrusting their family member to a facility.
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Response from Peregrine Shaker
October 18, 2023Hi Greg! I'd like to thank you for the 5 star review on behalf of all of the staff who appreciate that you have recognized their efforts. My apologies for the confusion regarding the transportation, but we do reserve transportation on Tuesdays for social outings for our assisted living residents and Thursdays for memory care residents. The requirement to dine in the private dining room, rather than the main dining room was a COVID precaution that has since been lifted. We are happy to allow our residents to dine with their loved one, free of additional charge, in the main dining room.
Lots of options at Peregrine Shaker. People are very friendly.
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Response from Peregrine Shaker
October 2, 2023Thank you so much for taking the time to share your impressions. Your review will be helpful for those looking to make a move into assisted living. We appreciate your positive words.
I toured with Peregrine Shaker and found the facility to be very old looking and worn out. This was the main reason we did not choose them.
Response from Peregrine Shaker
August 7, 2023Please give me at call at 518-465-4444 to discuss your comments about our community. This building was fully remodeled in 2019 and we would like the opportunity to address what you saw as we are quite surprised to see that you had this impression. Thank you, Kristyn Ganim, Executive Director
The staff is wonderful at this facility. The housekeeping is pretty good. Communication with the family is definitely top notch. The meals are pretty good, though my mom says that they are a little bit salty to her taste. One suggestion I have is more evening activities. I would most definitely recommend this facility to family and friends.
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Response from Peregrine Shaker
April 18, 2023We really appreciate this awesome review and your feedback. We have been working towards scheduling evening activities for residents to enjoy and hopefully will find something your mother would like to attend!
My Mom entered the community in November just after Thanksgiving. The claim to be a memory care facility, but they are not equipped at all. My mother suffered from Alzheimers and we need a place for her to feel safe and secure. Instead this facility did nothing except let her wonder the halls all day. The put food down and if she ate, fine, if not, no encouragement or help. She ended up in the hospital for 10 days on Christmas eve and this was the beginning of the end, By the time we moved her in January to a new facility, she was not able to recover and passed away on [date removed]. She was healthy in body before this experience. This facility should not be called a memory care facility. They simply do that to make more money. I would never recommend this facility for any person who need memory care at all. The staff that worked the kitchen, floor and all aides were lovely. Simply ill equipped for this care. Terrible experience.
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I liked the staff, and it is the same setup as another community I saw. The room they showed us was smaller and not as updated as we wanted for our loved one.
Response from Peregrine Shaker
February 28, 2023Thank you for taking the time to post your thoughts following your tour. Our memory care neighborhood offers a number of styles of rooms from a studio, studio deluxe and one bedroom. We also have very unique and competitively priced shared apartments where the residents have the privacy of their own bedroom and the affordability of a shared option. Please reach out to us to learn more about all the different styles.
Everything at this facility has met or exceeded my expectations. The staff is very helpful and friendly. My brother likes the food. Everything is clean. I sleep well knowing that my brother is safe, happy, and well cared for.
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Response from Peregrine Shaker
January 19, 2023Hi Peg, thank you for sharing your positive experience. It means a lot to me and the staff.
The entire staff, so far in my experience, has been very professional, very warm and welcoming, and very understanding that this is a difficult time for families. They just go above and beyond. They check on my loved one. They email me. They call me to see how I'm doing as well as give me updates on how my family member is doing. I'm just very happy, because I feel like my family member is safe and content. And I know that those feelings will only build as she continues to integrate into the community.
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Response from Peregrine Shaker
December 19, 2022Lisa, that you for your kind review. Moving to a new place can be difficult for everyone involved. It is a pleasure taking care of your aunt and we are so happy she was able to transition to her new living arrangements with us.
The facility is very professional and pleasant atmosphere. There are meal plans that you can sign up for, my loved one gets two meals a day.
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Response from Peregrine Shaker
December 19, 2022Thank you for taking the time to share your thoughts on Peregrine Shaker. We always encourage residents to attend at least two meals a day in the dining room, but offer breakfast, lunch and dinner daily as part of our regular services.
I was not happy with Peregrine Shaker at all, they could have improved on a lot of things.
Response from Peregrine Shaker
December 19, 2022We are sorry to hear you are disappointment. Please feel free to reach out to me to discuss your concerns.
See what the neighborhood has to offer and what’s nearby:
Peregrine Shaker offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
Peregrine Shaker has received an average review rating of 4 based on 62 reviews. See all reviews.
A Place for Mom has scored Peregrine Shaker with a 9.6 out of 10 using our proprietary review score.
Our review score helps you identify high-quality communities based on recent reviews.
We start with the average of all a community’s reviews from the past two years. Then, we look for the communities people prefer. Communities that have mostly Very Good and Wonderful reviews in the past two years receive a higher score than communities that have low or no reviews in the past two years.
Call (518) 465-4444 to reach a resident at Peregrine Shaker.
To reach a resident at Peregrine Shaker call: (518) 465-4444
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.