Preston Pointe

It's a friendly, nice place. As with any place, there are areas that could be improved, but overall it's good.

The management and staff are super friendly and helpful. They genuinely appear to care about the comfort and well being of the people who live there.

It was a terrific experience with A Place for Mom...and Preston Pointe is fabulous...Thanks for the assistance...

I will give you a 5 on ALL. Categories. I really do not have any negative comments. Preston Pointe is a nice place to downsize when the time is right and the person is ready to accept that they should Make the adjustment.

The staff is always there to help. They are very welcoming. The facility renovations are beautiful. They are still working on the game room and cafe.

We've been EXTREMELY pleased with Preston Pointe. The community is beautiful, the food is great, the staff are well trained and very kind to residents.

My sister in law is very happy there. The facility is lovely and well kept, the people are friendly and the staff are capable. We are well satisfied with Preston Pointe.

Great location for what we were looking for. The renovation was done very well, apt looked brand new. Excited for the front lobby to be finished. Cleaning, a nurse and dining hours were key as well.

Preston Pointe community has been a great experience and would do it again. We could not be more pleased...Very resident focused and open to us as family members being actively involved...Nice upgrades in progress too... Thanks to A Place for Mom for everything!!

My family and loved one have had a good experience with the community. The staff is experienced, supportive, professional, and helpful to the residents and the families. There are meals and activities to assist with the socialization of the residents with each other. Overall, this is an excellent community and we would recommend the community to others for their loved ones.

Of the many facilities that we saw, we found not only the staff but also the residents the most friendly at Preston Pointe. In an industry that often has less than favorable reviews, I can not say enough good things about this facility. We were very impressed with the length of employment of many of the staff members. This told us that they treat their people well and therefore the staff are happy and proud to work there. The facility was undergoing some updating while we were touring and the measures taken to keep the facility clean and residents safe were impressive. Food was a big issue for us and Preston Pointe had us for lunch the first day that we toured. We visited the facility several times and the consistency of categories #1 through #7 above were notable. As for the value for the money, Preston Pointe could not be beat. It was the lowest cost per month facility. No astronomical buy-ins, no spend down meals, great meal time flexibility. We are very happy with our choice.

The activities are awesome! There's always something to participate in. There's lots of variety of food. The renovations are lovely. And most of all, the staff is extremely friendly and helpful.

They have a very nice culture here. The people are just so friendly and genuine, they are kind and caring and they go out of their way to satisfy the residents. It is like the Chick- Fil- A of retirement communities. The food is very good, but they are having a lot of issues with maintaining good wait staff. They are doing the best they can and working on it, but it is an issue. We would recommend Preston Pointe to others looking and already have - we just have the caveat about the shortage of wait staff.

This facility is great! It's been such a great experience for mom. She feels at home and is completely happy with where she is. The meals are good quality and they offer a good variety. The dining is restaurant style versus buffet style, which she really likes. They have a really nice outside area for the residents. Communication with the family is good. They post a weekly flier on their doors which lists planned activities and the menu. Her suite is close to the elevator and common areas, which was important to us. I would absolutely recommend them to family and friends.

This is a family run business, not a corporation. We are very pleased with our parents living there.

preston pointe is currently under new management. this used to be a family owned community (which we really liked), but it has now turned into a corporation. a lot of their previous staff have left and we dislike that because there was one nurse in particular that we looked forward to working with. during our tour we noticed that the guide tried pressuring us into renting a certain apartment under the guise that it was the last one available and would be rented out soon if we did not take the opportunity. it wasn't until after we moved in that we learned the truth - they had a lot of availability and very similar units that were vacant. i've also learned of their many maintenance issues and it is concerning that there is no backup generator. i do feel that they sold us on a lot of things that turned out to not be the case. there has not been a lot of effort or care after we moved our loved one in. there was no help during the move in process, they triple booked that time slot so our movers had to use the staircase going up and down several flights because the only two elevators were unavailable. thankfully we had great movers who were understanding and still agreed to help us - otherwise, it could have taken us all day. i understand that they are going through a lot of struggles with the recent staffing changes, so i am willing to give them the benefit of the doubt. they do need to improve on their communication skills, and hopefully things will get better once those changes are settled.

I moved to Preston Pointe 8 months ago.. I was living in Cary earlier, but I’m originally from Long Island. I really enjoy the community feeling here. I have met a group of friends and we all have dinner together each night. The staff and residents are very friendly and there are a variety of activities daily. I really enjoy chair yoga.

We have been a resident of Preston Pointe since November, 2021. We are satisfied with our choice of our retirement home. The food at Preston Pointe is very good with good choices at each meal. We like the continuous dining experience. The staff at Preston Pointe is excellent; very friendly and helpful.

I moved to Preston Pointe from another community in the area. I am so happy with my choice. I’ve been here for two years. The staff is wonderful and so helpful. The building is always very clean, which is very important to me. The food here is really good and I enjoy the activities and my friends here. I spearhead the New Resident Welcoming Committee, so maybe we will meet soon!

I have been here for 6 years. I am very happy with the staff, with the food, and with the activities.