Preston House

What an excellent loving facility. This was the most wonderful place, my husband could ever go to for his final days. They did everything possible to make him comfortable. There aren't enough words to explain the love and kindness we received.

We are the biggest supporters of this community, if we had a book we could fill it up with all the positive things to say about Preston House. This place is beyond good, do not look anywhere else, this is an oasis for your loved one. The care was absolutely spectacular, and these staff members had to of been handed picked because we have no idea where they came from. They are some of the most caring, loving, and respectful individuals we have ever encountered. They were more then willing to be king, generous, words cannot explain how wonderful this place was. Our loved one had many many problems and issues regarding his health and they handled his care with ease. They were always there for him if he needed something, and were more then accommodating to our family. Anytime we came to visit they welcomed us with open arms. From day one the food was fabulous we could not believe how good it was. Being a nurse myself i could not believe how clean and well kept this community was. There were never any fowl smells, no red flags or anything out of place. . The social director is amazing and always had games going on for the residents. Everything was top notch, we can confidently say we are so proud of this community

We had to find a memory care facility for my aunt [name removed] last year and in a very divine fashion, we were blessed to find Preston House Memory Care. I used to own a home care business so I'm a little leery about leaving a loved one in someone else's care where I can't see what's going on versus having her at the house where I have some kind of control on witnessing care. But I can attest to this place because my aunt was very happy being a resident there. The staff were very caring, a lot of them went above and beyond to make sure my aunt was well taken care of, including protecting her from any interference from anyone or anything that may deviate her from her care. They were always communicating with me on her status, her care, and or anything that she may need. We lost our aunt this year(2020) from natural causes, but on her home going service, a few of the staff came to speak about my aunt that made me feel just that much more appreciative of their team. I know my aunt [name removed] is smiling down from heaven when she heard what the staff had said about her, but as someone who was in charge of making sure she received the best care we can afford, Preston House was definitely well worth it! From my family, thank you staff of Preston House for all the things that you've done to make sure my aunt [name removed] was comfortable, taken care of, and safe.

I can't say to much about the place - other than they have an very annoying and no way personable automatic service. Not a great 1st impression. Left messages - no call backs. I'd hate to think it was an emergency.

My dad spent his last three years of life at Preston House. His health actually improved shortly after he was admitted. I believe by getting the staff medical team to adjust his meds allowed this improvement. The owner and administrators were excellent and were always available to answer questions and make corrections as necessary. The facility is always clean and I never notice any odor. The caregivers were right there when needed with loving care and attention. The food service was very good and on time every day although he really did not care to eat. I do not think daddy could have spent his last years in a better place since home was not an option.

We are very happy with care of my father. The staff has been very good to him. We have been happy that he likes the care and the menu of healthy meals. They offered him to participate in activities. We would recommend this clean and nice environment for other families for the care of a loved one.

We really liked this community as soon as you walked in the door it gave you a sense as you being in your own home. The staff was never nice and helpful answered all of our questions on the tour, in fact, the owner happened to be on the site that day and came out and took the time to talk to us which I thought that was great. The only thing my mom didn't like was there wasn't enough area to walk around in

They need more caregivers. It's very clean.Its very expensive I feel like some of the promises and details are not met. They have mixed up his meals and laundry.I think there is not enough people to watch. They should have more people to care for sick people. The lady at the front desk is very helpful.

My friend is doing well at this community. They keep the community clean. The staff are attentive and they offer daily activities. The food is good they offer snacks during the day and they give them plenty of water. I would recommend this community.

What we like the most about the Preston house is that they are focused on Alzheimer and dementia patients, so we know my mother in law is receiving the best care. The last time I went to see her, we had thanksgiving dinner and it was very delicious. The people are nice and treating her well, she is very happy. They will be having a Christmas dinner on the 21st. The building itself is kept clean as a whistle. My mother in law is receiving 24/7 care, and we couldn't be happier with this place.

After a significant search we moved my wife's mother in Preston House primarily due to the facility cleanliness and warmth of the staff. We have been very pleased and Mom has settled in well. Preston House is an intimate, caring facility, focused on memory care and we are very happy with our selection.

This facility is designed with the needs of Alzheimer's residents in mind. Just the right amount of space and very clean. The on staff psychiatrist is a major plus as my father will be able to continue under his care. The staff are engaged from the cleaning staff to the management staff.

This is a review based on about 10 days of service -- and so far, so good. This Assisted Living memory care unit is for people with dementia but few other diseases/conditions. Each resident has a private room, which is wonderful. Cable tv is available in the room (extra cost) and there is enough room to bring a favorite recliner, end table, bookcase etc. The rooms are not big but comfortable and there is a large private half bath. There is a community shower/bath room and residents are taken there either 2 or 3 times a week, and the room is not left unattended. Everything is very clean and so far it has never smelled of "bodily fluids". The layout is simple: rooms around the perimeter, with two center areas -- a living room and a dining area. There is room for twenty residents. This arrangement is repeated twice -- one for all women, the other for men and quiet women (I'm not making this up). Dietary needs do not seem to be a problem. The kitchen provides three meals a day and three snacks. I think most of the meals are prepared on site but not sure -- the kitchen is very small. The snacks are small packaged items such as teddy grahams or pudding. All straightforward, and popular with the residents. The activities are also basic. Popcorn and a movie on TV, maybe someone coming in to play the piano for 30 minutes, bible study, etc. I was attracted to The Haven with the elaborate activities, larger outdoor areas, ice cream parlor, field trips, etc, but it was overwhelming for my parents and they reacted much better to the humbler settings at Preston House. Staff is friendly and seems to genuinely appreciate questions and participation from family. The management was matter of fact about a lot of my questions and this place is too small to have sales staff, marketing strategies and so on. I very much appreciated this, it was hard for me to go through the process emotionally. the caregivers seem to know what they are doing. I saw one who needed to prod a resident to take a shower, and she was insistent but not in any way unpleasant, either physically or verbally. The monthly fee is composed of a base rate plus an add-on depending on the level of care needed. They were able to work with me on this, which was also tremendously appreciated. Also, many things were already included. Extras are: incontinence supplies (wipes and depends), medicines, podiatry services (manicures included), hair cuts, and transportation services (such as to the doctor's). Yesterday I took dad to the doctor's and the look on his face when he went back to Preston House was one of coming home. I feel very blessed that this place was available.

All residents seemed fully engaged, content. Friendly staff and EXTREMELY attentive to each resident. President of Preston House quite knowledgeable and very honest. Nursing Manager very caring. Appears that staff is quite eager to get to know each resident personally - their likes, dislikes, idiosyncrasies so that the memory care resident can be treated with respect and dignity. I would be totally at peace to move my mother to this outstanding facility!

Presto House is Much nicer than the previous place my Mom was in. She is doing much better and seems happier!!

The caregivers are wonderful. We paid the admission fee of $2500 and the first month's rent and only were able to stay one month. None of the fee was refunded even though there were exceptional circumstances.

I needed a temporary place for my mother while I was recovering from surgery. Preston House was the perfect place for my mother. They had all the care that she needed and the home was intimate and cozy. I did not want a large facility, as my mother would be intimidated and lost, so I chose Preston House and it was a wonderful experience for mother and a god send for me!

My Mother-in-Law has only been at Preston House for about six weeks. I had visited at least ten other facilities, but really liked the fact that Preston House had all private rooms and was small enough that the staff knew every person's name. When we brought her to Preston House, it was a very traumatic experience for her (and for us). but the staff at Preston House handled it with care and with dignity for her. Each time we have visited (and it has been often), Preston House has been clean - never any odors, and the staff has been very friendly. The staff readily answers our questions, and my Mother-in-Law who can be very difficult seems to be adapting quite well. So far, we have been very pleased. I would readily recommend Preston House to anyone with a loved one who has been diagnosed with Dementia or Alzheimer's Disease.

This seemed like a place that would work when our loved one is a little less aware of the surroundings. Not that it wasn't nice, but it is more hospital like in setting. It's already furnished, I think you can bring in an easy chair but it's not their bed, and at this stage wasn't the best fit. It is still on our radar though as things progress.

Thank God my fathers last days were with such a wonderful group of people all around