Plum Creek Place

This is the right place for my mom. With short term memory loss, she needed a smaller venue. Plum Creek is a nice, well kept assisted living. Mom fit right in and the staff truly care and take good care of her.

The cost was doable but the care quality was spotty and the food was terrible! The apartments were nice and so were most of the staff.

My mom passed away in [date removed]. We were very happy with Plum Creek. My mom was very fond of all the staff. Everyone was very kind and compassionate with her. She wasn't crazy about the food, but she was particular in that regard. They made my life so much easier and less stressful. I would absolutely recommend Plum Creek to anyone looking for assisted living care for a loved one. Very grateful for them.

I would rate all categories as a 5; except for the meals, I would rate it a 3. The meals are not full course. They frequently have sandwiches & chips or baked potatoes (without meat). Yes, I would recommend them to other families based on the experience we have had so far

I chose Plum Creek because of how welcoming [names removed] were and how cute the apartments were. There was a whole bulletin board of things to do. And they have turtles in their backyard.

We picked this community for our loved one, because it was very friendly, and a clean place. I would recommend to others.

My father has been at Plum Creek for some time now. The atmosphere is wonderful. The staff care , the place is always clean and smells good. There is always something going on every time I go. So glad I made the right decision for my father!

Recommend. Good staff-to-resident ratio, friendly very friendly workers who seem to genuine care about patients. I felt reassured by the way the staff treated my father that he was going to be well taken care of while he was there. Really grateful for their kindness and professionalism. We picked thiscommunity, because of the price, and staff-to-resident ratio.

It's a good place. We like it. I think they're friendly enough and do a pretty good job of keeping with my loved one.

[name removed] who works as "Community Relations" and [name removed] who is the "Head Nurse," were awesome. They answered all of our questions and were very helpful. We are there every other day and the place is always clean and well kept. I have never had a problem with any of the staff. They are always friendly and ready to help. They provide excellent quality care. Our mother is well taken care of and treated with respect. I have been there when they have served meals and was impressed with the quality of the food. Our mother has no complaints. [name removed] is diligent and very good about visiting all of the residents to let them now all of the activities that are provided and encouraging them to participate. Compared to everything else me and my 3 siblings. Plum Creek Place is great value for the money.

My loved one seems to like all of the activities. We picked because the lady from APFM gave us a few places, and they had a locked door policy for getting in and out, which gave us a real sense of security. The courtyard is exceptional and there is more interaction going on with the residents. It felt more like home. Also, my loved made a lot of friends within the first few days.

I can tell you about the terrible experiences I had with them from 1. Chef was in jail & cereal given out 2. Blood sugar was over 500 and a cinnamon roll with icing given to her. 3. Room was not cleaned for 5 days when she was in isolation after contracting covid in the facility, 4. Brought into ER with blue arms & black fingernails in hyperthermia. I hope & pray that no one has to experience this terrible experience. The facility never reached out to me after they sent my mom to ER. No one ever visited with me when I moved her stuff out of there. It was so upsetting that no one would even make a phone call to see how she was!

The staff at Plum Creek Place were very caring and always called me if there was an issue.

They treated my loved one and us like family. When he passed, he had a dog with him. And they offered to keep the dog when we didn't have a place for him. I gave him to a friend who was unable to keep him, and Plum Creek Place took him in. They called immediately when there was any distress or trouble with my loved one. I thought the facility looked good overall. The courtyards could have been a little more inviting, but then it was Wintertime when we were there.

The community is having trouble with getting staff and keeping them, like any other organization right now. The aides are doing their best in getting to all the residents the best they can. Everyone is friendly and helpful to the residents and family. I would recommend the community to others for their loved ones. There is an outside agency for therapy that works with the community to assist my loved one. They do a good job in helping my loved one. The medication distribution has been good during my loved one's stay. The food is good. I know when my loved one first arrived, they didn't have a cook. The staff were having to help cook; however, they now have a cook and they do a great job. My loved one thinks the food is good and tastes well. Some of the activities that are available are bingo, exercise, games, and more for the residents to choose from. There is a new activities director that just started.