Parsons House Cypress, LLC

When we first toured Parsons we felt loved and cared for by the staff. Now that our loved one is a resident she is well cared for. She doesn’t yet feel up to socializing with the other residents but I hope she leaves her room and participates in activities soon. The staff is all amazing and we continue to feel loved.

We recommend Parsons House. They have gone over expectations many times.

My dad has been at the Parsons House for 4 1/2 years. The Parsons House is a small and warm community that works hard to reach each residents individual needs. The residents have many opportunities to be involved and to get to know each other. Activities, games, educational meetings, gardening, walks, excursions and more are available. For the residents. The residents families are included and invited to participate in the community . The Parsons House has been a blessing to our family.

I've lived at Parsons House for 8 years and have had a good family experience. It has a lower population and is more one on one.. There are activities from games, restaurants and shopping to participate in and friendly staff.

Very nice staff and residents

Great environment

Chef [name removed] truly is the best chef the food is not only fresh and innovative but he really takes the time to hear the residents. No matter what he always takes what they want into consideration weather its making Flan or amorosa salad he loves to see the smiles on their faces. The food is absolutely delicious and he prides his self on putting the food out in front of you hot and garnished.

They treat the residents with respect and are very caring. My loved one enjoys the activities. They keep her busy with bingo, their walking club, memory games, coordination games like balloon volleyball and tea parties just to name a few. They have holiday parties for the residents as well.

I would recommend them. The staff are very caring. Probably the biggest problem that we've had is medication management. With the pharmacy that they use, our loved one's medications are more expensive than they were at the pharmacy we used previously. And when medications change, they require paperwork from the doctor. Sometimes the doctors are not very responsive, and while that's not Parson's fault, changes don't happen as quickly as they need to because of the paperwork aspect. Upper management has had some turnover as well, which was concerning at first. But in some cases, the replacements have been better than the people who were there to start with. I will say it's a smaller place, so the residents don't get lost. It's private. It's in a great location that feels like it's in the country, with lots of trees all around. My love done doesn't care for the food, but she can be kind of picky. They do have quite a lot of activities going on every week.

Very nice small community, we have put a deposit on an apt here! Thanks so much!

the activities were pretty good within the constraints they had to follow, they had a really nice activities director. In the beginning the meals were fantastic, but then they fired their head chef and the meals quickly declined after. There was a serious incident that happened with our loved one and the care staff team did not handle it well.

The thing I like about this community it was family-owned and smaller than other communities. The staff was amazing and always available. They were quick to respond to any questions and my mother enjoyed the community. I would definitely recommend this community to others

We chose Parsons House Cypress because it was close to where I lived and also they were very accommodating to my needs and listened to me. They even provided extra services and helped stay within my budget. Now with covid, they are very strict and regulated so I really like that. They do have all inclusive services as well as many wonderful amenities. We have had a great experience and I would highly recommend.

My mother is in a shared room, the staff is great we are very please so far. The communication is also very good. I would recommend this community to others.

It is a high quality assisted living home. The director works hard to respond to any requests. If I had to offer any criticism, Ithink that for the amount that I am paying, everything should be included. My father in law is very shy and requires encouragement to attend activities , which we feel should be included. The staff are courteous and pleasant in their approach. They have done a really good in during the corona virus by following strict safety protocol.. It is a nicer community then many we visited in the area.

The care staff at PHC is exceptional. I've spent some time volunteering here, and always leave knowing that there are still places that care. The leadership team is the cream of the crop and the Executive Director [name removed] has great interpersonal skills. Her unparalleled level of compassion shines through her motivated approach to caring for the residents. She's never too good to help in any capacity. I'm proud to know this collection of amazing people.

Parsons House was our first Experience with an assisted living facility. It was awful. It's very expensive - more than many other really good facilities. The staff (less a few) is so condescending to the residents and they treat them like children even to the point of calling their caregivers constantly to share their bad behavior. It is all about the staff - not at all about the residents - in fact they act as if the residents get in the way of their day. I found another facility for my mom and I was just floored by how bad Parsons actually is - once relocated into a facility that is what they proclaim to be. My biggest regret was not finding the other facility before Parsons. I would never recommend Parsons House to anyone. There are far better places out there - far better!!!!! Research them all before you decide, and think long and hard before placing a loved one in Parsons House Cypress. My Mom was down right depressed the entire time of her stay here and as soon as I got her out of there - she was completely fine and able to thrive. Our seniors should be treated with great respect - not like toddlers.

At first glance seems like a great place. However, after the experience of staying in this facility for a while I learned much of the care is not genuine. The concern is about the monthly dues being collected. I experienced a bad situation and would not recommend this facility to anyone. Also, there was a roach in my bed the first night I arrived.