Parkside

Everything about Parkside is and has been 5/5 only because the scale does not allow for a higher number! Everyone, and I mean EVERYONE is treating my family members thoughtfully, respectfully and kindly. They clearly value people and take pride in their service. I spent my career as a social worker for Seniors and Special populations...I have not seen anything like what they do at Parkside. I visit on all days and at all hours. This IS a heart warming unicorn!

Overall, this facility is a good place. We're happy with mom being here. I will say, based on our experience, the care staff at Rehab facilities seem to be more skilled than the care staff in Assisted Living facilities. But the staff is good here. They're always pleasant and nice. Communication with the family is ok. I've reached out to the Director with questions and there were a few times that I didn't get a response back from him. Mom enjoys the food, it's good quality and they offer a good variety. Housekeeping is weekly and trash removal is daily and they do a good job. The activities are good, I think they do their best. Sometimes they have activities listed on the schedule that don't end up happening, I was told that in those cases it is due to lack of participation. But they do have quite a few activities. Mom really enjoys Bingo. She's definitely been more active since being here and she likes it here. She had to move to a Rehab facility for awhile. As soon as she finished Rehab, she was ready and wanted to come back to this facility. I would recommend this facility to friends and family.

The staff was very nice. The facility new and inviting. Nothing was bad and we are considering this place as a place for my mom to live. The only down side was price. It's $4,100 a month verses $2,700 a month at Heritage of Portage. It might be hard to justify the price difference.

Very nice, being strongly considered

I toured this facility while looking for a place for my Aunt. The reason why we did not pick this community is that they were more of an independent living facility and they didn’t have enough care to provide her. The marketing director was very helpful and informative. They answered all of our questions and gave us clear answers. It’s a very nice facility and the staff was friendly too. I would recommend it to other families.

We toured Parkside while looking for living options for my father. It was a nice community, had both apartments and duplexes, and one thing that my father would have loved is that they have two car garages. However, the location was not as centralized and easy to get around as some other communities we looked at. Because of this, we did end up choosing another community.

The change in our mom since she has moved here is Wonderful! She is making friends and she is enjoying herself she is even becoming a real "Cheesehead" and wears her Greenbay Packers jersey. The staff is great, they are friendly, and they show that they care about the residents by their actions. They make sure mom takes part in the activities, special events and she enjoys coming to the dining room and is eating very well. Mom likes her room, the community is bright, open and clean. We're just so very happy with the change we see in her.

I also toured Parkside when looking for a place for my mother. The person that took me around was friendly and informative. The facility was clean and well set up, but it was not the best fit for my mother at the time.

My mother is still adjusting to all of the changes but the staff at the Parkside are wonderful. They are attentive and friendly. The place is nice and clean and we have no complaints so far. I am sure once she gets more acclimated, she will enjoy it more.

The Parkside community has a great move for me. The staff here is wonderful, by the end of my first day as I walked down the hallway, everyone was already calling me by my first name. The community has occasional meetings where residents can speak up about any changes they would like to happen. When I first arrived, the food was not that great. After speaking up about the situation the community was quick to try and fix the problem. The community offers a variety of activities such as Puzzels, bingo, and hour long exercise programs. The room I am in is comfortable, it's one bedroom and a den with my own bathroom. I am very happy here and would recommend this complex to anyone looking.

Very happy so far with facility. Mom has transitioned quickly and is making new friends. Staff all friendly and helpful. Good food, clean and many activities. We would highly recommend.

They really gave me a lot of information for more independent living. Mostly people that are just normal. I talked to man in charge but never was able to talk to staff. I didn't like just talking to the person in charge. It is a brand new building. The rooms are just beautiful with lots of space. I would have liked to have seen more of the staff and the residents.

Very clean place with friendly staff! They offer numerous services and activities which are included in the monthly rent, whereas other places in Madison charged extra. Their monthly rent is also hundreds less than other places I checked out in Madison.

The place is great and the workers are friendly and everyone wants to work with you. I would very much recommend Parkside Assisted Living to people.

Very impressive community. Friendly, very clean, homey atmosphere. The apts were large, kitchettes, bathrooms and storage. Food menu choices featuring seasonal fresh fruit, prepared by a chef daily. The dining room even smelled good. Lots of light with exercise activity starting in the main lobby when I arrived. Residents were of varying degrees of functionality, but it seemed to flow well. A mobile health cart for BP checks and other services. Impressive interaction with local schools and religious community. This is my first choice. I have received a recommendation for this community from a family friend whom has a relative living here. They rave about the care, inclusion of family and the environment.

Tour emphasis was on the programs offered. Having chef prepared meals was nice. I didn't see a lot of interaction with the residents though.