Park Vista by Bonaventure

We were looking for a place for Dad. He needed some help. Everyone was friendly and smiling. When we came in to fill out the paperwork they even had a sign on the desk welcoming us. They even took $1000.00 off the cost of entry fee to give to Dad's church. they had a giant check that was displayed in the foyer with dad's church name for a $1000.00. We only found out later it was a sham. They never received the money. Everything was goo to start with. But when they gave his meds to him at 10:30 pm. We spoke to them and they fixed that. He got the flu and they had a quarantine. Dad fell and was injured. SKFR was called and checked him out and did not transport for unknown reasons. The staff checked on him during the night 3 times, leaving him bleeding in bed and very lethargic. They didn't call us for 12 hours. Later we arrived and took him to the hospital. He was very weak and not able to communicate. He is now in a nursing home. I'm sorry I didn't check the comments before placing him there.

I am a regular visitor and find that everyone is very kind and willing to help. They have some wonderful events they offer a lot of activities. There is a lot of turnover but the changes in the staff seem to be for the better. I would recommend the place...even on a bad day this is a great place! I've heard some people complain but when I ask why they don't leave they say that they love it there. It must be pretty good!

My main concern with this community is that I do not think the staff is qualified for the positions they are in. They do have a lot of staffing turnover. My parents like the food. They offer a lot of activities and the activities director is trying to get them more involved. It is pretty clean, however I think the hallways could be vacuumed more often.

I was ready to move out after two weeks, but I hated the thought of moving. I only managed to stay two months before I decided it was time to leave. Bad food, unpleasant (unhappy) staff, very high turnover (at least 4 servers in one month). Management smiles and says "you're right" then does nothing. Looks nice if you don't look too closely.

This location is great. My father is happy in this community. The grounds and the rooms are very clean. He said that the meals are good and he likes them alot. My father is happy with the fact that they will have activities for him to participate. Dad was a little confused on the facility and where things were, but staff was on top of things when needed. He is being taken care of and and dad seems to like it there alot. t

It's a relatively small community. For the amount of time my mom has been there, I've gotten to know most of the staff, and they know me. There hasn't been any turnover yet. We're still relatively new, but right now, this place is working out!

Very satisfied with all the services. The staff is very friendly and responsive.

Mom has been there about two years and has seen continual staff turnover. Managers, cooks, servers, caregivers, housekeepers, so many good people get fed up and quit. Food is fair at best, often out of things. Cleaning has gotten pretty bad as well. Mom is independent and paying a lot for a nice apartment, but poor food, slow service, minimal housekeeping.

My father is doing fine and we are really pleased with everything that Park Vista has done for us. The community is nice and clean and he has housekeeping for him. We haven't had any bad experiences with the staff they have been good with everything. We are very happy with this community my dad seems happy and doing well here. I would recommend this community for someone to take a look at.

Beware. Nice building but poorly managed. Food service is adequate at best. Frequently run out of food before end of service. Most "activities" are on the schedule for show, couple of board games left on a table is "game night". Management took away chairs and most of the donated paperback books so "library" is mostly cold and bare. Get everything in writting, managers change every couple months so what one says is ignored by the next.

They are so personable. It seems like every time something happens, they go out of their way to do the little tiny extra stuff and it is a great help. They have been so exceptional about everything. They are amazing, there is no other around it. I cannot get over how amazing this place is. I am very impressed with them.

I think they do everything pretty well over at Park Vista Retirement. The only complaint I have about the place is that there accounting system and the people who take care of the financial stuff are not top-notch.

I have heard many stories from various places about all the staff turnover in the past few years. Staff stability is something that elders need. I do not recommend this facility for this reason.

My mom moved into Park Vista almost 2 weeks ago and we have found the staff to be wonderful. They are friendly, and seem to be sincerely interested in making this enormous adjustment in life style as easy as possible. They have gone out of their way to be obliging to her needs and wants. The only thing that Mom has complained about is that the food is not that good. This too may be a matter of adjustment, but improvement could be made in this area.

This was a beautiful community with all the bells and whistles- many activities and services available. My concern about this was since it is so large a community how long of wait times would there be for my Dad to get the assistance needed for getting up and dressed and help using the restroom etc..

This community has so much to offer. I love that my mom can live here in Retirement and then as she needs more help later on she can move to assisted living and even memory care if needed. I looked at other places that offered this same thing but they have to move to a totally different building and that worried by mom. She loves the staff and I see great care here every time when I visit. The smiles from the staff and the attention that is given to everyone is wonderful. I want to thank everyone there for making this a great place for my mom and her friends that live there.

Poor choice. They have been in non=compliance often.

It's disorganized and everybody quits just as soon as you get used to them. They tried to serve salad to a resident with no teeth. Until they are able to hire decent people here I wouldn't refer people to them. I wouldn't send them here.

I took my 91 year old father to see a couple of assisted living facilities in preparation for moving him into one. His preference was for a one bedroom without a balcony. The "apartment" is spacious, less expensive, and more than adequate, although he doesn't understand why he can't bring everything from his 4 bedroom home up there, or why he can't stay in the house he has lived in for 70 years. My sisters and I feel the "open" dining room throughout the day is a great accommodation for his eating routine. As he settles in, we hope he will find some of the activities in which he is willing to participate on a regular basis.

Likes room sizes especially mid-sized one bedroom. Open dining room service is also an advantage, as is new woodworking shop. Did not get full info regarding any add-on costs.