Bay Pointe Retirement and Marine Courte

This was a wonderful facility! The staff was so warm and kind towards my mom. They got to know her personally- and provided loving care.

Caring staff, family like environment. [names removed]and their team are very easy to work with if there are any concerns or questions. If you love in Bremerton area and need memory care services for a loved one would recommend touring Marine Courte.

The facility looks nice, appears and smells clean, and there are lots of activities. Some care staff are terrific, others not so much. Care staff response time can be slow depending on how many are working at any given moment. Care staff and management would benefit from "bedside manner training" - being correct is not the only important point... communicating actions and decisions in a calm and compassionate way while also letting residents be heard is important. Medication management is OK but requires careful attention. Sales/[name removed] is friendly and helpful. Food is average. On-site physical therapist [name removed] is awesome. Overall I would recommend with some reservations. Family may need to step in as advocates from time to time. Rent is on the expensive end of average.

My dad was previously a resident at Bay Pointe Retirement and Marine Courte for a brief time. I can say that the care team was super nice, if a little disorganized, when my dad first got there. It got better over the time that he was there, however. Based on our experience, I would recommend Bay Pointe Retirement and Marine Courte to others.

I had visited three other communities before touring Bay Pointe. I was immediately impressed with the staff and the way in which the community felt like a family and home. The community is a beautiful property and in a safe area, away from busy streets. The community was modern, clean, bright, and welcoming. There were no overwhelming odors and it smelt clean. You can occasionally smell food being cooked around meal times but the smell never lingers. The staff has been exceptional! They are friendly, attentive, and made it feel like being a part of a family. The answered all my questions and walked my family through the whole experience. My grandmother also loves the staff and always comments on how wonderful they are. Quality of care has been great. The staff are attentive and reach out if questions arise. They have helped me figure out issues with doctors and prescriptions or other concerns my grandmother might have. The dining has been great! My grandmother is a picky eater who was very underweight. They have found foods that works for her and have helped her gain some much needed weight to assist in her over all health. My grandmother always comments on the great desserts! The dining area is clean and accessible. It's like dining in a restaurant for every meal. Many activities are offered daily at the community as well as off site. There is a bus that is used for off site activities. They always try to include everyone! My grandma likes music events and bingo! After talking to a few other communities, I found that the cost was lower or comparable to those in the area. I was pleased that the place I liked the most was also the best financial feasible for my family. The community easily explained the cost breakdown and provided us with options. Information on financial resources was also provided. I am very happy with the cost for the value of care my grandmother is receiving

Honestly they are all amazing. No complaints. I am very pleased with the experience.

The people are really friendly and caring. I would recommend to others.

The staff are all quite friendly. They try their best to be responsive to problems. Housekeeping works hard, but most do not have a really good command of English. I am not sure about communication. I have been kept informed of things for the most part. I visit once a week and have lunch with my wife and the other residents. I have found the food pretty good. (That's one if the reasons I visit during lunch---I want to see how the food is.) Move-in was really easy. Much easier than I anticipated. I would recommend this facility. In general, my wife is happy there and she seems to be doing well. I had to readjust my expectations once I had some experience with the facility and the residents.

My father just passed away after living at Bay Pointe for 2 1/2 years. He had one request when he agreed to move to Assisted Living. “I want to be around nice people”. I work as an in home physical therapist and had experience with several facilities in the area. My sisters and I visited several places in Kitsap County. We weren’t necessarily interested in fancy buildings or gourmet type meals. We asked lots of questions about the staff, their longevity, how the company treated their employees, turnover, relationships with an in house doctor, on-site physical and occupational therapy. Dad had an Alzheimer’s diagnosis and it also mattered that he would be able to move to stay at his facility if/when it was necessary for him to move to a memory care ward. This review is limited to 1000 words or else I could write pages of praises about the flexibility, love, care and support my father and our family received. We are so grateful to this wonderful place.

The staff, led by Director [name removed], are so genuinely caring and compassionate, I am blessed my father was able to spend his last five years in such a loving home. Staff make the community feel like family and everything else about Bay Pointe is equally excellent. A critical aspect of residential quality of life is good food. Bay Pointe thrives at delicious and healthy meals. They provide daily fun activities of all types. The excursions were always a big hit with my dad. The common areas are comfortable and always nicely decorated. The outside grounds provide a lovely walking area. I highly recommend the Bay Pointe!

I would definitely make the same decision again if I had to do it all over - no regrets. I feel safe and relieved that my loved one is here. They are friendly, both staff and the residents. The facility is clean and fresh looking. It is in a good location. Relatively good price as well. I would absolutely recommend Bay Pointe Retirement and Marine Courte to others looking, especially because of the price point.

They are beyond patient. My mom was a troubling case, and they have been so good with her. We have a camera in her room, where they have been so good to her and like I said patient.

My loved one has been a resident at Bay Pointe for about 2 months now, I visit once a week. The staff are very friendly and helpful. They treat the residents very well. The residents appear to be well taken care of. The facility is kept clean. They always answer my questions promptly. I would recommend this facility to others.

My loved one lives here and I’ve noticed that things that are stated or promised are not being followed through. My relative stated that care is lacking and wait times can be long. The nurse doesn’t help with much and appears to be negligent with how she cares for residents. My loved one loves the activities and how sweet the care staff are but has a harder time with admin. Thinking about looking into a new facility, this place just isn’t fitting and doesn’t hold up to what’s offered.

Bay Pointe has been a good choice for our loved one The staff members are great and ready to work with but occasionally their follow through lacks. Staff members are very welcoming and friendly. There is a great assortment of activities and they are very welcoming on including residents family members in there activities. I would recommend this facility.

We decided on Bay Pointe because of the two year social security spend down that they offered. The layout of the room as well was very nice and worked out for exactly what my dad wanted. Our experience here has been fine as far as moving in and getting him situated - but we are still working out a couple of kinks with the care.

We are looking for an assisted living community for a family member. I have toured 8 sites so far. I was very impressed with Bay Pointe. [name removed], marketing director, was so helpful, and showed me around, answered my questions and made sure I got lunch, which was very good. While I was there I noted that residents were friendly, staff were attentive and helpful to residents and there was just a "good feel" about this place that I like. Our family member did come for a tour last week and also mentioned that "feel-good" feeling she had too. There seem to be a lot of fun activities to participate in and look forward to.

we toured Bay Pointe and upon first impression it was absolutely amazing. the staff were very tight knit, we received several follow up calls from the recruiter. although it was an older building, it was still a super nice place. the price was a bit outside of our budget; if we decided to place our loved one here, the director was willing to sit down with us and figure out what they could do to help. it was also a great location for us, we wish we could have went with Bay Pointe. we chose another community because Bay Pointe did not have the right room availability that we were looking for.