Park Lane Senior Living

For the part I enjoy it here. The staff is wonderful and there are lots of activities, the food has improved but I wish there were more cultural actives and not just so many games. However there are a few problems. Since moving here in 2021, they have raised the rent three times. They never tell you ahead. This last time the rent was raised 8 percent. At this rate I will be priced out in just a few years and will have to find another home. Also, some problems that arise are not addressed in a timely matter. And it seems at times they are more interested in getting new residents in than being faithful to their long term residents and meeting their needs.

The people who live and work here truly treat one another like family. This is a caring, vibrant and very friendly community. The activity director provides a diverse and engaging number of opportunities for residents to be entertained and/or stimulated and she both encourages and welcomes input from us! We have a regular schedule of weekly games (i.e., Rummikub, Mahjong, Mexican Train, Bingo, Bridge, Hand and Foot, and other card games) and plenty of opportunities to participate in a variety of outings (i.e., to grocery/retail stores, museums, restaurants, special tours, gardens, dog parks, hikes, picnics in the mountains, theaters, and more). We have a fully equipped exercise room plus five days of professionally led classes are offered. Other activities include things like our Book club, short story readings, current events with a local lecturer/professor, Ted Talk discussions, Art classes, crafts, and several other unique resident led groups. All this gives us an abundance of physical, intellectual and creative stimuli for us to enjoy as we please. Additionally, our dining room features delicious daily features at each meal along with a wonderful salad bar. Best of all, they offer an extensive alternate menu from which to choose if the special is not to your liking. Park Lane Senior Living is a beautiful home and I'm very happy living here!

Activities are great! They are relevant, fun and informative. They build community by sharing the activities with other residents. The activities offered present a rich variety with an emphasis on fun.

Every day, [name removed] works with a wide variety of people with different needs, wants and physical abilities. Despite this she makes each of us feel that we are her most important concerns, and that our well-being is her first concern. She always takes the time to listen and each of us trust her and feel her concern for our well-being is genuine. Her individual contact is exceptional.

Activities are great! They are relevant, fun and informative. They build community by sharing the activities with other residents. The activities offered present a rich variety with an emphasis on fun.

From the activities I attended I find them fun and uplifting. I especially love when [name removed] and [name removed] to play. They remind me of my husband. The games I get to play with all my friends are downright fun.

I love the variety, the exercise classes are a good work out designed for seniors. The monthly events are a plus, the talent they find are the best. I am really impressed with [name removed] and all the staff is so good.

A wonderful place for activities to match everyone’s interests. From all types of card games to exciting. , trips, book club, we love wine tasting and the chocolate tasting was wonderful. The girls are great and make every activity special.

We always have a great time.. There is such a wide de variety I am never bored. Keeps a us active. The girls are great. The wine tasting is my favorite as event. We even did a cheese tasting so there’s something for everyone.

Park Lane is a beautiful building. But it is old building. There are problems with the plumbing and leakage. My apartment has many issues and needs repairs. When I request maintenance, it seldom gets addressed or followed up on. I can't even get a simple thing like a defective light fixture repaired. They don't have a system where you can check and see if a work order is being taken care of. I never know where my place is in the queue. I constantly have to go to the manager to find out what's going on and he really doesn't know. The maintenance man is always out of sight. People at the front desk are clueless as to what to do to address these issues. I like the location and the people but I may have to move because I feel like I'm being ignored. Also the quality and quantity of food has gone way down. This is probably due to inflation.

Very impressed with this community. It is vibrant, updated and the food is delicious. The staff is very helpful, caring and supportive. I know that Park Lane will be a great fit for me in the future when I am more ready.

Our experience at Park Lane Senior Living has been wonderful. The staff and the residence are warm, friendly and enjoyable to converse with. The apartment has been clean, comfortable and provided a very nice living space for us these past months. The food has been delicious and the activities stimulating. We can highly recommend it to those searching for a new place to call home.

I rate Park Lane a definite 5 in all seven categories and I do thoroughly enjoy living here. Our downtown location is simply ideal because it puts me near my family, plus any and everything else I could ever want or need:...three hospitals less than a mile away, dining and shopping within walking distance, and plenty of entertainment to choose from, too. The Park Lane four-story facility is so beautiful, as soon as you enter the lobby and pass the welcome desk you're greeted by our grand, sun drenched dining atrium adorned with majestic palm trees. The residents and staff are so friendly that it really makes living here feel like home and that you're truly part of a community. I find the chefs and food options here to be wonderful! A feature meal is prepared daily for breakfast and dinner plus two features are made for lunch including a homemade soup and salad bar. In addition, there's an extensive list of entrees, omelets and sides available on an alternative menu. We're even treated to an offer of wine with dinner twice a week. Our Dietary Director is excellent. He encourages and listens to our food suggestions and even will have the chefs prepare recipes residents offer. Something I especially love are the amazing amount of diverse activities that Park Lane Senior Living makes available for us to enjoy! We have wonderful live in-house musical entertainment (i. e., pianists, harpists, ensembles, vocalists, guitarists) multiple times per week; a variety of exercise classes; a reading corner; art; puzzles; movies; writing; crafting; current events speakers; and LOTS of scheduled game times. Games include bridge, mahjong, bingo, Rummikub, Hand & Foot, Scrabble, Five Crowns, Phase 10, Mexican Train, Uno, and more. Also we go on a number of exciting outings. Just since I've been here we've had picnics up in the mountains, visited Ogden, restaurants, historic sites, museums, theaters, Abravanel Hall, and the American West Heritage Center. Our driver makes weekly trips to our local marketplaces for residents as well as transports many to and from their scheduled medical appointments. She even takes trips to the dog park for their pets. Park Lane Senior Living is a great place to call home!

I used to love it here so much. This place got new management in the summer of 2021. Since then it has gone downhill. We have very little maintenance, and sometimes we don't even have hot water. But the worst thing is that when I report problems to the manager, the problem is seldom taken care of and the manager acts like he could not care less. The lawn beside my window is overgrown and looks like a weed patch. I was assured they would take care of it , but it was never taken care of. I was very happy here until the New Management took over. Many long time residents have moved out because they also have not been happy with the management. They have have refused to address our questions and problems. Food has gotten worse as well and we have lost a lot of staff. I would move but I don't really have any place to go at this time. Also management is not very accessible to residents here.

I have been connected with Park Lane for a couple of years now. The staff has always been accommodating and very kind. The facility is beautiful and the remodeled rooms have made a huge difference in the feel of modern living in the city. I highly recommend visiting and touring.

Very impressed with amenities and staff at Parklane! It’s a stellar life at Parklane!

A new company bought us out. The food was better for a couple of weeks but now it is not good. We used to get a variety of desserts and more choices. The portions have gotten smaller and no more bread or rolls served. The nutritional value of the food is not good. Also no choices for vegetarians. We used to have a choice of shrimp or fried fish. The new company seems to just be trying to save money hoping us seniors won't notice. Also we don't get happy hour anymore where we used to get served drinks. The entertainment could be better. We just have the same entertainers over and over. But one thing that has improved is the housekeeping and food servers have improved greatly. The staff at the desk and [name removed] the driver are great. My apartment is really nice It costs a lot to live here and I moved here for the food especially as I like to dine with people. So I have become disappointed mostly with the food. The staff and residents are very friendly.

It's quiet, and the people are friendly. It's close to downtown, with lots of places to walk to. They do have a few activities, but not enough. I would like to see them offer more. The food could be better. But it's a really nice place, and the apartments are nice. They're a little short-staffed, but the staff that are here are great. I really like it here.

It is a safe place, and they really go far and above to make the residents feel comfortable and accepted. They really try to make the whole transition from completely independent living to an independent living community a smooth process. There are people around who can keep my loved one involved and engaged, and keep an eye on her. The friendliness of the people there is beyond compare. When we toured, they found out it was my loved one's birthday the next day. So when we came back to sign the papers, they made a homemade birthday cake especially for her and our family. It was just that extra touch and extra customer service that just blew us away. The food is excellent. It feels homemade. I would have expected frozen, cafeteria-type food, and that's not the case. It tastes like someone actually put some time and effort into it, which is great. My family member is very involved in activities and is constantly doing something. It's funny, when we call her, her phone almost always goes to voicemail. She'll call us back and say "Oh, I was doing this with so and so!" And that's exactly the type of environment we were looking for.