Pacifica Senior Living Victoria Court

It seemed clean, and the front room seemed inviting, and people smiling. Caring employees. Excellent food, and many activities

I had a wonderful experience with A Place for Mom. Victoria Court was the first place I went to see, I knew my cousin, [name removed] would be happy there. Everyone at Victoria Court is wonderful. Very helpful, very kind and always pleasant. We take my cousin out to lunch once a week and she goes back and never hesitate to want to go back. My cousin [name removed] has Aphasia and Dementia. Thank you for everything.

Staff treat residents with dignity and respect! Know how to handle aggressive behaviors. Try to meet needs of individual residents. Need better communication with families of residents. Try to engage residents in various activities! Offer many fun special events for residents and their families. Dining room has a restaurant feel with 4 top tables and good food choices.

We were really in a need quickly it was a good choice. I would recommend to others.

My father in law has been there for 10 months although he's declining the staff there is good and redirects him when he wants to leave or find his car. He seems happy, well fed, and safe.

My 9 year old daughter loves volunteering at Victoria Court! Fun place for families and residents! The events are lively and the scheduled live music is always impressive. [name removed] is one of our favorites and also Chef [name removed] themed cupcakes!

We loved Victoria Court and will use them when mom is ready. I went for a full tour and we liked Victoria Court the most. The staff is great,[name removed] gave me my tour and she was very friendly and kind. We liked everything about Victoria Court.

When I walked into the activities room there was 3 different groups of activities. 1 was painting, 1 was playing bingo and the other was doing puzzles. Staff were at each table joining them in the activity and helping the residents. I loved to see it

When I walked in Victoria Court it felt like home. Staff were dancing and singing in the lobby with residents and you can smell the food, smelled yummy. The room that was showed to me was adorable made me want to move in also

Thank you for the invite for the friendsgiving event. It was a blast. The food was amazing. The drink choices were delicious. The decorations was lovely. The staff were so happy and welcoming. I will definitely go to another event at Victoria Court

Community is home like and very well presented, the staff goes above and beyond for the residents, they have plenty of engaging and fun activities for the residents, the food smelled and looked amazing and reception was very friendly upon entrance.

Staff is very friendly and caring upon entering community, residents were busy in activities and having a social snack time, overall nice community very welcoming and warm. Would recommend for anyone looking for there loved ones.

Residents and staff very friendly. Explained all areas of the building.

The whole experience has been very positive: - Professional and caring staff - Clean and friendly environment - Good food (I am told) - Proximity to family - Knowledgable support staff - Ease of payment (electronic billing) - Variety of visiting doctors/nurses/hair - Special 'shoutout' to my immediate team [name removed] [name removed] [name removed] [name removed] There's only one thing to add - I rarely fill out surveys or offer feedback - this one was worth an exception.

We were very pleased with Pacifica Victoria Court. The staff worked very hard to not only transition my father-in-law but to transition our family. Texts, photos, updates came regularly during these first difficult days. They could not have been more sensitive to making our dad comfortable. The atmosphere was warm and friendly.

I am very pleased how friendly and welcoming everyone was. The place was very neat and organized. The residents were engaged in an arts and crafts activity and another group doing trivia. I was excited to hear some of the answers.

We didn't have a great experience at this facility. It's a safe place, but feels 'dark.' Overall, I think most of the staff was well intended but I feel like they were short staffed. They made many promises that they didn't deliver on. The nail salon- never happened. Activities- there were none (they told me that they had them, but that my loved one chose not to participate). Outings- the transportation van was broken before we even moved our loved one in but they didn't tell us that. It remained broken and there were never any outings. My loved one's trashcans didn't have liners in them and would be full of soiled diapers. Her toilet was dirty and in need of a good cleaning. We brought her home to stay with us for a few days over the Holidays and they sent her medications with her- one of them was empty and hadn't been refilled. That was a big concern for us. Each day after lunch, they would take the residents to the basement in the 'community room' for activities. There was nothing but a TV and kitchen chairs in the room. One day I visited and went down to see them in the room, staring at the TV that wasn't even playing. My loved one cried and asked me to get her out of here, so we did. Again, not a good fit for my loved one. I wouldn't recommend this facility to friends and family.

The staff is unbelievably friendly and courteous. I want to give a special should out to [name removed] and [name removed]. They give such great care to my mom and communicate with me any concerns and accomplishments to my mom.

I toured this community ofr my grandfather a year ago. At the time, we thought he would be able to move in but he needed a lot more care did to his hospice state. But the community is lovely and the staff are very kind and friendly and I would recommend them.

Very friendly and outgoing staff. The building was nice and maintenance and the residents looked extremely happy.